DI UNIVERSITY FREQUENTLY ASKED QUESTIONS FISERV ESTATEMENTS Fiserv

DI UNIVERSITY [FREQUENTLY ASKED QUESTIONS] FISERV ESTATEMENTS Fiserv e. Statements FAQs What kinds of statements are available online? The statement types are controlled by the financial institution. Supported account types include Checking, Savings, and Money Market. 1099 s can be an additional statement type; they must associated with a specific account and cross referenced with the Tax ID number. To pass the data to Fiserv, NCR would need to store the TIN, which is not the case for some financial institutions. How much history is available? The product comes with 18 months of statement history retention by default, regardless of e. Statement enrollment status. This can be extended to up to 72 months at the option of the financial institution. I’m already enrolled for e. Statements. How do I see an account I just opened? All supported accounts available for viewing in Online Banking are sent via SSO to e. Statements. A new account would automatically show in the left column with an Enroll link. I can’t find aformula particular Where is it? The basic fore. Statement. credit A period of time separates the end of a statement run and the time that cards, LOCs, and TCLs is: The basic formula for it’s published within Online Banking. The financial institution can send [amount due] of [statement installment loans is: statement notifications to users when new statements are posted. balance] due [due date] Here the amount due is [amount due] due [due date] Last month I decided to revert back to paper statements for my synonymous with minimum due. Savings, so I selected Paper for that account in the Settings menu. Why do I still see that e. Statement this month? When the user reselects the paper option for online statements, it changes a flag in Enterprise View but does not go all the way back to the print vendor. Print vendor print suppression is available for some print vendors and would need to be discussed directly with Fiserv EDD. How do I update my email address? Email addresses are not editable within e. Statements. The user updates the email in Online Banking, and that new address copies over to e. Statements. Updated March 2012