DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS

DHL EXPRESS CAPABILITIES FOR ASSOCIATION OF CLINICAL TRIALS ORGANIZATIONS DHL Russia

DHL NEW HISTORY LOGISTICS Division EXPRESS Division Worldwide express services – ranging from documents and parcels to pallets; our network consists of 5, 000 branches and serves more than 120, 000 destinations Domestic and international transport solutions for groupage, part-and full-loads – by road, rail and multimodal transport Worldwide logistics solutions for air and ocean freight, supported by a dedicated team of experts for industrial projects and sophisticated IT applications Customized logistics solutions from consulting to supply chain design, from warehousing and distribution logistics to order management

DHL STRATEGY: ONE SOURCE – ONE PROVIDER Consolidation of services on the Russian market International Transport x-docking & warehousing Domestic transport Clearance & Brokerage International Transport x-docking & warehousing Domestic Transport Clearance & Brokerage

DHL IN RUSSIA 1984: DHL started its international express air-delivery services in USSR, having opened its first office in Moscow (prior to that the company operated though Soyuzvneshtrans)1989: DHL formed a joint venture with SOFI - a Finnish transportation company 1993: DHL became one of the first companies in Russia with 100 % foreign capital 2002: DPWN becomes 100% DHL shareholder.

NEW CAPABILITIES – LEIPZIG HUB We are investing in order to : Create capacity Ensure on-time connectivity through our Hubs and Gateways Provide you with enhanced Time Definite services We will ‘take care’ of your parcels ! New € 300 million highly automated HUB Newest automated sort equipment ‘Touch the parcel once’ principle = Market leading efficiency

EVEN MORE RELIABILITY EVERY DAY CHARTER MOSCOWLEIPZIG EVERY DAY CHARTER ST. PETERSBURGHELSINKI- LEIPZIG

CLINICAL TRIAL EXPERTISE • Transit time • Temperature control packaging & dry ice • Customs Clearance

WE COVER ALL THE IMPORTANT PLACES 600+ Russian cities served by 1900 people in 123 offices Kaliningrad St. Petersburg Arkhangelsk Moscow Nizhny Novgorod Kazan Perm Ekaterinburg Donetsk Toliatti Naberezhnye Chelny -na-Donu Ufa Krasnodar Tyumen Kemerovo Samara Krasnoyarsk Tomsk Novosibirsk Atyrau Irkutsk Khabarovsk Barnaul Yuzhno Sakhalinsk Vladivostok Nakhodka Gateways: 12 Service Desks: 40 Stations: 23 Spare Parts Centres: 10 Offices: 84 Express Centres: 14 Freezers: 18 locations

TRANSIT TIME PERFORMANCE Next day delivery ( 24 hours) – 85% 57 cities are covered by Start Day express Second day delivery (48 hours) – 14% 76 cities are covered by Mid Day Express Saint-Petersburg 99% - next day 1% - second day Moscow and Moscow region 97 % - next day 3% - second day Samara/Togliati 98% - next day 2% - second day Nizhny Novgorod 95% - next day 5% - second day Ekaterinburg 92%- next day 8%- second day Novosibirsk 87%- next day 12%- second day Vladivostok 57% next day 26% second day

OUR LINE-HAUL IS CONCENTRATED ON MOSCOW DHL serve 251 flights to & from Moscow Daily Charter Moscow-Leipzig Murmansk Kaliningrad St. Petersburg Arkhangelsk Minsk Moscow Nizhnevartovsk Kiev Nizhny Novgorod Kazan Samara/Toliatti Ekaterinburg Rostov-na-Donu Krasnodar Omsk Kemerovo Krasnoyarsk Novosibirsk Tbilisi Novokuznetsk Barnaul Irkutsk Baku Bishkek Tashkent Almaty Dushanbe. Green Same day Blue Next day Red Second day Magadan Petropavlovsk-Kamchatsky Yuzhno-Sakhalinsk Khabarovsk Vladivostok

DHL TEMPERATURE CONTROLLED PACKAGING Proven temperature control • Validated for the DHL Network • No interference with temperature Control Common Visible Global System Environmentally focused • Utilizes LDP 4 as opposed to Polystyrene Reduced shipping costs via tailored packaging design • Off balance sheet stocks DHL hold the inventory • Improved warehouse space utilization Full compliance with IATA regulations for the safe transport of Diagnostic Specimens

DHL RUSSIA CUSTOMS BROKER More than 20 years experience in Customs Clearance More than 5, 000 formal SADs processed each month More than 20, 000 import shipments processed each month 70% of all inbound shipments cleared in Moscow DHL Express employs more than 250 Customs staff to handle the complexity of customs clearance for its customers Electronic declaration capabilities (EDI) Special clearance solutions for the Life Sciences Industry RUCCG@dhl. com RU Customs Coordinators Group in Russia for one-off consultancy

CUSTOMS EXPERTISE - MOW/LED The house Customs officers based in DHL Nikita Moscow Location & Pulkovo St Petersburg, Resulting in a faster more flexible service and minimising the risk of potential delays Early collections from all major cities ensures routing via Moscow SVO directly to Leipzig resulting in fast transit times – DHL chartered aircraft Customs officers familiar with policies, procedures and licences required to enable swift exit clearance from Russian customs The procedure of customs clearance from MOW of ambient diagnostic specimens UN 3373 n 11. 00 -14. 00 pick up from hospitals / Investigators and deliver to Nikita Station for customs clearance. n 14. 00 -15. 00 handling according to DHL OPS procedure n 15. 00 -15. 30 export dept. prepares paperwork for customs clearance n 15. 30 - 17. 00 paperwork is checked by customs officer, the customs completes a clearance for export. n 18. 30 - shipments depart from DHL warehouse to SVO. n 21. 30 - shipments departure on board TUP 6403 (6401). Daily flight

HANDS TO HANDS DELIVERY Special courier Signature service

DANGEROUS GOODS SERVICE DHL is an established carrier of Dangerous Goods with different services and products offered and only under certain conditions and to the approved destinations. Service to be provided for Limited Quantity of DG corresponding to ADR rules on a door-to-door (domestic)/ door-to-airport (international) base. DHL to carry DG only according to these strict conditions: Most strict quantity of DG (limited by IATA) Full paperwork provided by the customer (MSDS respectively) UN certified packaging for air delivery Trained staff DHL DG policy compliance

CONTACT INFORMATION Vera Popova National Customer Manager Life Sciences) +7(495) 9561001 #3926 (office) +7(916) 530 3772 (mobile) Vera. Popova@dhl. com Svetlana Kartushina National Industry Manager (Consumer Products & Life Sciences) +7(495) 9561001 #3817 (office) +7(916) 2246572 (mobile) Svetlana. Kartushina@dhl. com Edward Baldakov National Channels Manager +7(495)9561001 #3805 (office) +7(495)7681344 (mobile) Edward. Baldakov@dhl. com

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