Dharma Initiative Team Dharma Initiative Team Project METROVALENCIA

Dharma Initiative Team

Dharma Initiative Team Project METROVALENCIA

Dharma Initiative Team Project n By means of introduction, Metro. Valencia is the company that manages the metropolitan railway lines and tram in the city of Valencia and its metropolitan area. n Its origin lies in the popular trenet of Valencia, a network of narrow-gauge railway built mostly during the end of the nineteenth century. n Metro. Valencia’s network is becoming day by day indispensable to the citizens of Valencia and surrounding area.

Dharma Initiative Team Project n Our project will be focused in the main points of this company: -interest in providing good service. -improve the quality of infrastructure, timetables, fares, new technologies, speed, punctuality, safety and customer services.

Dharma Initiative Team Project Current and possible future lines of Metrovalencia

Dharma Initiative Team Project n Some points that will be developed in the project are: -How the 10 operations decisions are applied. -Design a new service. -Give wide information about the company and all the main points of our work. -Rating of advantages and disadvantages of a half state-owned company.

Flow charts

Flow chart n n Direction of a flow in the process Shows problems/opportunities & decision points. Developes a common and simple understanding of the process by all the people involved. Perfect for our work

Control Charts Control the distribution of variation rather than individual variation