Devils Tower Utility Company Flowchart Claire Dillard AIS

Devils Tower Utility Company Flowchart Claire Dillard AIS - Section 2 September 19, 2013 1 of 4

Devils Tower Utility Company Flowchart Prepared by: Claire Dillard, September 16, 2013 Last Updated by: Claire Dillard, September 16, 2013 Meter Reading Blank Customer Meter Form Data Processing Updated Monthly Meter Reading Forms Meter Mailroom Customer Key Data Remittance Advice Read & Record Meter Info D Customer Payment Update Meter Files Consist ency Check Monthly Meter Reading File Updated Monthly Meter Reading Forms Corrected Remittance Advices Customer Master File Yes Discrepancy? Verified Remittance Advices No Calculate Usage Customer Payment Monthly Billings Transacti on file Utility Rate File A Compute Bill Amount and Print Customer Invoice Customer B 2 of 4

Devils Tower Utility Company Flowchart Prepared by: Claire Dillard, September 16, 2013 Last Updated by: Claire Dillard, September 16, 2013 Cashier A Accounts Receivable Customer Payment Prepare Deposit Slip Input Payments Corrected Remittance Advice B Key Data 1 Deposit Slip 2 Deposit Slip Copy 2 Update Payment File D A/R Payment File Match Balances Bank Yes Note: Look for discrepancy and make necessary changes. Discrepancy? No Verified A/R Payment File Customer Master File Update Information General Ledger 3 of 4

Process Summary Sheet for Devils Tower Utility Company Prepared by: Claire Dillard, September 16, 2013 Last Updated by: Claire Dillard, September 16, 2013 Department Activity/Process Inputs Outputs Meter Reading Read & Record Meter Info Blank Customer Meter form; Meter Updated Monthly Meter Reading Forms Data Processing Update Meter Files Batch of Updated Monthly Meter Reading Forms Monthly Meter Reading File Data Processing Calculate Utility Usage Monthly Meter Reading File; Customer Master File Monthly Billings Transaction File Data Processing Compute Bill Amount by multiplying the utility usage by current rate in the utility rate file; then, Print Utility Rate File; Updated Monthly Meter Reading File Customer Invoice Mailroom Verify Consistency between Customer payments and Remittance advices Remittance Advice; Customer Payments, Correct Remittance Advices, Incorrect Remittance Advices Cashier Prepare Deposit Slip Customer Payment Deposit slip and one copy Accounts Receivable Update Payment File Completed Remittance Advice Updated Accounts Receivable Payment File Accounts Receivable Match Balances Accounts Receivable Payment File Balance; Deposit Slip Copy Verified A/R Payment File Accounts Receivable Update Information Verified Accounts Receivable Payment File Updated Customer Master File; Updated General Ledger 4 of 4

Flowchart Symbol Stencil Input/Output Symbols 23 1 Multiple Copies of 1 Document Symbol: Represents a document or report Input/Output; Journal/Ledger Represents any input or output (Prog. flowchart) or Journal/Ledger (Doc. flowchart) Transmissi on Tape: manually prepared control totals Terminal or PC: Combinatio n of display and keying Represents information displayed by an online output device (monitor) Processing Symbols Computer Processing: Represents a process performed by a computer, usually results in data change Manual Operation: Represents a processing operation that is performed manually. Storage Symbols Magnetic Disk/ Drive: Represents data stored on magnetic disk or drive. Temporary Storage: Used for temporary files, e. g. transaction batch files Off-line Keying Operation: Operation that uses off-line Keying device (e. g. cash register) Auxiliary Operation: Represents processing operation carried out by a device other than a computer Online Keying: Represents data entry by an online device such as a terminal or PC. Display: FGI RMI Miscellaneous Symbols Magnetic Tape: Represents data stored on a magnetic tape. May represents transaction files. File: Manually stored & retrieved documents order sequencing: A=Alpha; D=Date; N=Numeric Flow Symbols Decision: Represents a decision making step A Annotation: used to provide descriptive comments or explanatory notes Terminal: identifies the beginning, end, or point of interruption in a process. P-2 Appendix 1