Developmental Counseling 9 2 Forms AY 2017 18

Developmental Counseling (9 -2 Forms) AY 2017 -18 Prepared By C/MAJ Chandler Heath, NUCC ‘ 18 HHC Commander cheath 1@stu. norwich. edu Presentation Given By C/MAJ Alexander De. Rosa Regimental S 4 OIC aderosa@stu. norwich. edu References: NUCC SOP Chapter X

Developmental Counseling Form (9 -2) 2

Developmental Counseling Types • Event counseling. • Performance counseling. • Professional growth counseling. 3

Event Counseling Initial counseling Crisis counseling Referral counseling Promotion counseling Instances of superior (positive) or substandard (negative) performance • Adverse Separation counseling • • • 4

Performance Counseling • Required under Officer, NCO, evaluation reporting systems • Beginning of and during the evaluation period • Frequency (usually done monthly; at a minimum quarterly) • Communicates standards and establishes expectations 5

Professional Growth Counseling • Establish a meaningful connection with your subordinate(s). • Monitor his/her accomplishments and progression towards completion of individual and professional goals. • Establish plans of action (POA) to help guide your subordinates to obtaining success, (i. e. future duty assignments within the NUCC). • Coach & mentor subordinates through counseling. 6

The Qualities of the Counselor • Active Listening • Responding • Questioning 7

Active Listening • Squarely face the person • Open your posture • Lean toward the sender when appropriate • Maintain eye contact without staring • Relax and be natural 8

Active Listening (Cont’d) Nonverbal indicators of a subordinate’s attitude include: • Boredom • Self-confidence • Defensiveness • Frustration • Interest, friendliness, and openness • Anxiety 9

Responding and Questioning Responding • Verbal response • Nonverbal response Questioning • Use with caution • Open ended to evoke more than yes or no • Deepen understanding in subordinate 10

Common Counseling Errors Avoid common mistakes such as: • Dominating session; refrain from talking too much • Projecting biases and prejudices • Loss of emotional control • Poor, improper follow-up • Rash judgment • Rushed session and closure (Not building sufficient time on the calendar to do it properly) 11

Accepting Limitations • Cannot help everyone in every situation • When necessary, refer to a more qualified agency • Respect individual’s preference to contact any of these agencies on their own 12

4 -STEP COUNSELING PROCESS 1. 2. 3. 4. Identify the need Prepare for counseling Conduct the session Follow-up 13

1. IDENTIFY THE NEED 1 st Semester (Initial Counseling) (August) v Goal: Improved Performance Academically Physically/mentally Morally v Cadet Evaluation Report (9 -1) due 1 Dec Performance Counseling # 3 (Draft 9 -1 due to AC 15 Nov) Initial Counseling Professional Growth Counseling AC’s Advisors Cadre Coaches Mentors Event Counseling Performance Counseling #1 (15 Sept) Event Counseling Performance Counseling #2 (15 Oct) “Start working draft” 9 -1’s 14

1. IDENTIFY THE NEED (Cont’d) 2 nd Semester (Initial Counseling) (NLT 30 January) Initial Counseling Performance Counseling # 3 (NLT 15 April) Professional Growth Counseling AC’s Advisors Cadre Coaches Mentors Performance Counseling #1 (NLT 15 Feb) Event Counseling Performance Counseling #2 (NLT 15 March) 15

Developmental Counseling Plan Position Frequency (annual) Counselor BN CDR 4 BN AC BN XO 4 c/BN CDR BN CSM 4 BN SEA BN Staff 4 c/BN XO CO CDR 4 BN AC (1), c/BN CDR (3) CO XO 4 c/CO CDR 1 SG 4 BN SEA (1), c/CO CDR (3) PL 5 BN AC (1), c/CO CDR (4) PSG 5 BN SEA (1), c/PL (4) Squad Leader 5 BN SEA (1), c/PSG (4) Rooks 5 c/SSG 16

2. PREPARE FOR THE SESSION • Select suitable place • Schedule time • Notify the subordinate • Organize information • Outline the counseling components • Plan a counseling strategy • Establish the right atmosphere 17

Get Organized Keep counseling records in manila folder – in alphabetical order (A-Z) Platoon Leader maintains control of counseling files 18

• Leaders must track to ensure frequency and most importantly the quality of developmental counseling is being upheld. • Recommend utilizing the One. Drive (Share. Point) or Google docs (Drive) to store checklists/spreadsheets (see below example): Name Unit Initial Counseling 1 Counseling 2 Counseling 3 Remarks PVT Jones 15 -3 -1 26 August 16 15 Sept 16 15 Oct 16 15 Nov 16 Complete 9 -1 counseling NLT 1 Dec 19

3. CONDUCT THE SESSION • Open the session • Conduct an assessment of the previous plan of action • Discuss the new issue(s) • Develop an action plan • Record and close the session 20

RECORDING THE SESSION • Use Form 9 -2 (Developmental Counseling Form) • Document key points of session • Primarily used for development, serves as a reference, useful for boards • Supports yearly cadet evaluation (9 -1; we will cover these forms in Lesson 7) • Some regulations require documentation: – administrative separation 21

Form 9 -2 Key elements of form: • Purpose of counseling • Key points of discussion • Develop action plan • Close the session • Leader responsibilities • Assessment of action plan 22

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For initial counseling sessions, inquire about how your subordinate is feeling before beginning the semester. Touch upon his/goals and make note of what it is he/she wishes to gain from their experiences. Set the tone by establishing expectations early on and ensure that you gain as much background information concerning your subordinates as possible. For midterm counseling sessions, obtain a status report on your subordinates; are they accomplishing what they have set out for? Are his/her needs being met? What is their performance, and how do they feel that YOU have performed as their assigned leader? • How are you feeling? • What are your goals for this year? Academically? Physically? In regards to the Corps of Cadets? • Where are you from? • Family? • My expectations for yourself… • Your expectations of myself, as your assigned leader? • You indicated that you are worried about your Calculus course heading into this semester. Make a point to stop by the AAC and schedule tutoring early on. There is always peer tutoring in U 128 on Mon-Thurs evenings (peer tutoring). • You also indicated that you are having trouble passing your NUPFT. Here are some resources for you to utilize so that you can begin thinking about what to target so that you can obtain a passing score. Lets meet to go over how your diet is looking as well as see if we can customize a fitness and eating plan that works best for YOU. • I have a profound interest in your personal success as not only a student, but also as a young professional in the NUCC and someone who wishes to grow in their own leadership. I will monitor your performance and seek to aid in your progression towards where you wish to end up academically, physically, as well as in the Corps of Cadets. • You continue to set a positive example for your peers and subordinates. As a leader in this unit you clearly have set a professional climate. I am glad to see that Calculus is not as stressful for you as you initially thought and I and also very please with your 260 average on the NUPFT! 24

For initial counseling sessions, develop a plan of action (PAO) based upon the information that your subordinates have given you. Again, meeting the needs of your people is your top priority. The POA should ultimately support the information given/recorded in the key points section. For midterm counseling sessions, assess how the POA that you have implemented is fairing. Are your subordinate’s needs being met? Is there performance come time for midterms up to snuff? • How are you feeling? • What are your goals for this year? Academically? Physically? In regards to the Corps of Cadets? • Where are you from? • Family? • My expectations for yourself… • Your expectations of myself, as your assigned leader? • You indicated that you are worried about your Calculus course heading into this semester. Make a point to stop by the AAC and schedule tutoring early on. There is always peer tutoring in U 128 on Mon-Thurs evenings (peer tutoring). • You also indicated that you are having trouble passing your NUPFT. Here are some resources for you to utilize so that you can begin thinking about what to target so that you can obtain a passing score. Lets meet to go over how your diet is looking as well as see if we can customize a fitness and eating plan that works best for YOU. • I have a profound interest in your personal success as not only a student, but also as a young professional in the NUCC and someone who wishes to grow in their own leadership. I will monitor your performance and seek to aid in your progression towards where you wish to end up academically, physically, as well as in the Corps of Cadets. • You continue to set a positive example for your peers and subordinates. As a leader in this unit you clearly have set a professional climate amongst the members of your unit. I am glad to see that Calculus is not as stressful for you as you initially thought and I and also very please with your 260 average on the NUPFT! 25

For initial counseling sessions, directly indicate how YOU, as the leader, will meet the needs of your subordinates. Make a clear statement that identifies your responsibilities of ensuring that you and your subordinates experience growth with one another. For midterm counseling sessions, assess if you have fulfilled your leader responsibilities to your subordinate(s). • How are you feeling? • What are your goals for this year? Academically? Physically? In regards to the Corps of Cadets? • Where are you from? • Family? • My expectations for yourself… • Your expectations of myself, as your assigned leader? • You indicated that you are worried about your Calculus course heading into this semester. Make a point to stop by the AAC and schedule tutoring early on. There is always peer tutoring in U 128 on Mon-Thurs evenings (peer tutoring). • You also indicated that you are having trouble passing your NUPFT. Here are some resources for you to utilize so that you can begin thinking about what to target so that you can obtain a passing score. Lets meet to go over how your diet is looking as well as see if we can customize a fitness and eating plan that works best for YOU. • I have a profound interest in your personal success as not only a student, But also as a young professional in the NUCC and someone who wishes to grow in their own leadership. I will monitor your performance and seek to aid in your progression towards where you wish to end up academically, physically, as well as in the Corps of Cadets. • You continue to set a positive example for your peers and subordinates. As a leader in this unit you clearly have set a professional climate amongst members of your unit. I am glad to see that Calculus is not as stressful for you as you initially thought and I and also very please with your 260 average on the NUPFT! 26

For initial counseling sessions, what is your assessment of your subordinate? Is he/she accomplishing what they set out to do? Are they feeling emotionally fit and well, overall? For midterm counseling, the same rationale applies! How is your subordinate doing? • How are you feeling? • What are your goals for this year? Academically? Physically? In regards to the Corps of Cadets? • Where are you from? • Family? • My expectations for yourself… • Your expectations of myself, as your assigned leader? • You indicated that you are worried about your Calculus course heading into this semester. Make a point to stop by the AAC and schedule tutoring early on. There is always peer tutoring in U 128 on Mon-Thurs evenings (peer tutoring). • You also indicated that you are having trouble passing your NUPFT. Here are some resources for you to utilize so that you can begin thinking about what to target so that you can obtain a passing score. Lets meet to go over how your diet is looking as well as see if we can customize a fitness and eating plan that works best for YOU. • I have a profound interest in your personal success as not only a student, but also as a young professional in the NUCC and someone who wishes to grow in their own leadership. I will monitor your performance and seek to aid in your progression towards where you wish to end up academically, physically, as well as in the Corps of Cadets. • You continue to set a positive example for your peers and subordinates. As a leader in this unit you clearly have set a professional climate for the members of your unit. I am glad to see that Calculus is not as stressful for you as you initially thought and I and also very please with your 260 average on the NUPFT. 27

4. FOLLOW UP • • • Support Subordinates Assess the Plan of Action Inform Chain of Command (as needed) Set future meetings Referrals (AAC, Counseling Center) 28

Part 2 of Lesson 6 will be a practical exercise. Standby for further details from your Company leadership. 29