Determining Outcomes Impacts of CDBG Public Services Darwin

Determining Outcomes & Impacts of CDBG Public Services Darwin M. Wade MBA, MPA Grants Supervisor January 29, 2020 NCDA Winter Legislative Policy and Professional Development Meeting

City of Arlington, Texas Annual Allocation [VALUE] 15% Public Services Cap $491, 047 [VALUE] CDBG HOME ESG

Currently Funded CDBG Public Service Programs • Food pantries • Transportation services • Youth mentoring • Substance abuse and treatment • Youth recreational programs • Foster care advocacy • Childcare scholarships • Dental health services • Education and tutoring services • Senior nutrition programs • Housing navigator services • GED preparation • Job readiness • Financial literacy • Day habilitation services for individuals with special needs

Grants Management Cycle Request for Proposals (RFP) Workshop City Staff & Grants Review Committee Evaluation Process City Council Committee reviews City Council review/approval of 2020 -2024 Consolidated Plan and Annual Action Plan October 2019 Dec. 2019 – Jan. 2020 Feb. – Apr. 2020 April-May 2020 Applicants notified regarding awards May 2020 Technical Assistance Training on contract exhibits & outcomes May 2020 Sub-recipient Workshop and contract signing June 2020 New Contract Year begins July 1, 2020 5

Request for Proposal (RFP) Scoring Criteria 1. Organizational Capacity & Experience (30 Points) • History, mission, capacity • Past performance • Diversity of board – Arlington representation 2. Evidence of Need/Collaboration (30 Points) • Priority issue • Target population • Need • Collaboration

Request for Proposal (RFP) Scoring Criteria 3. Statement of Work/Performance (30 Points) • Work plan, program design, implementation plan • Performance objectives, outcomes, and goals 4. Budget (10 Points) • Budget completed correctly • Reasonable expenses • Adequate fiscal management Total = 100 points

Pre-Contract Negotiation Process • Major emphasis placed on contract exhibits: • Exhibit A – Statement of Work/Scope of Services • Exhibit B – Performance Objectives • Exhibit C – Program Budget • Group workshops and one-onone pre-contract meetings are held with subrecipients on all exhibits specifically Exhibit B

Exhibit B - Performance Objectives The Logic Model • Goals – proposed solutions to problems • Inputs – resources dedicated or consumed by program • Activities – what the program does with the inputs to fulfill its mission • Outputs – direct products of program and activities • Outcomes – benefits that result from the program

Outcome Evaluation Outcome – An assessment of the extent to which the program achieved its desired or intended effects. How well did the program achieve its intended impact? Former Arlington Councilman Michael Glaspie’s favorite question, “What’s the impact of this program? ” This Photo by Unknown Author is licensed under CC BY-NC

Creating Great Outcomes • • What specifically will be affected? What will change? How much will change? By when? Outcomes should be “SMART” • Specific • Measurable • Achievable • Relevant • Time-specific This Photo by Unknown Author is licensed under CC BY

Examples of Great Outcomes Program Outputs Outcomes Adult education and literacy skills # of participants # enrolled in ESL # enrolled in GED classes # with increased adult skills Increased skillset by at least one level Increased job interview options Find employment Increase self-sufficiency Help child and adult victims of domestic violence, sexual assault, sexual abuse and other violence # of clients # of hours of therapy given Clients who complete counseling will improve achievement on at least 75% of their treatment goals

Outcomes Outputs Performance Measurement Systems Cost effectiveness Efficiency Service Quality Customer Satisfaction

Must make sense Set Expectations for Performance Measures Meaningful and understandable Timely and actionable Measurable Balanced Practical consideration and cost

Tell Your Story - Outcomes and Impacts • Review each subrecipients’ outcomes and performance for the prior completed program year • Assemble an Outcomes and Impacts to be used by decision makers and public • Council uses the Outcomes and Impacts booklet in their funding decisions https: //arlingtontx. gov/city_hall/departments /office_of_strategic_initiatives/grants_manag ement/planning_and_reporting This Photo by Unknown Author is licensed under CC BY-NC

Questions? My contact info: Darwin Wade, Grants Supervisor – Planning & Programs Email: Darwin. Wade@arlingtontx. gov Phone: 817 -459 -6221