Detective Constable Mark Aldridge FELO 1 Detective Constable

Detective Constable Mark Aldridge FELO 1

Detective Constable Mark Aldridge F E L O raud valuation and iaison fficer 2

Detective Constable Mark Aldridge F E C U raud and conomic rime nit 3

The National Fraud Authority Annual Fraud Indicator report has put the loss to the UK economy from Fraud at…. . 4

The National Fraud Authority Annual Fraud Indicator report has put the loss to the UK economy from Fraud at…. . £ 52 billion 5

Aims of Session • Overview of Action Fraud • How it works • How to Report using Action Fraud Reporting Tools 6

Action Fraud Overview 7

The Problem 8

Action Fraud: What is it? • UK’s national fraud and internet crime reporting centre. • Set up in 2009 by National Fraud Authority (originally part of the Home Office) • Report and record fraud and information about fraud on behalf of the Police • All reports are sent to the National Fraud Intelligence Bureau (NFIB) • Action Fraud and the NFIB are managed and operated by the City of London Police 9 of 16

Action Fraud How it works 10

Action Fraud: How do you report fraud? Online via the Action. Fraud website (www. actionfraud. police. uk) crime and information reporting on-screen, fill in the boxes. Also: A great source of information on fraud including fraud types and MO’s, and ways and means of protecting yourself from becoming a victim. 11 of 16

Action Fraud: How do you report fraud? Telephone the Contact Centre 0300 123 2040 Dedicated trained Advisors for over the phone crime and information reporting and source of information on fraud Signposting 12 of 16

So how does it work? 13

Action. Fraud report Action Fraud Crime Document Fraud ID Fraud CRN Fraud Type Fraud Report Date First Contact Method Enabler Hacking Enabler Identity Enabler Online Email Enabler Other Enabler Online Sales Enabler Online Social Enabler Phone Enabler Post Enabler Present -7552049 NFRC 140700712648 NFIB 1 H - Other Advance Fee Frauds 2014 -07 -29 T 13: 27: 08. 247 4183 - Visit to a website 0 0 0 14

Action. Fraud report Fraud Victim Support Requested Fraud Impact Level 270 - No 277 - Significant - impacting on health or financial well being Fraud Additional Information ………. We will return to this !. . . First Contact Details www. backpage. com 15

Action. Fraud report First Contact Date Reported Police Station Reported Police Reference Product Description Demographic Gender Amount Given Amount Requested Amount Recovered Vulnerability Prior Victim Vulnerability Regular Target Vulnerability Risks Losing Money 2014 -06 -02 T 00: 00 Manchester 1786 24/07/2014 Fee for registering for job. 283 - Male £ 1498 £ 0 0 - No 16

Action. Fraud report Evi Emails Or Online Transcripts Evi CCTV Evi Photos Recordings or Minutes Evi Contracts or Other Legal Evi Call Recordings or Text Messages Evi Letters or Faxes Evi Other Clear period start date Disposal date 1 - Yes 0 - No 0 - No 29/07/2014 27/07/2020 17

Action. Fraud report Suspect - 2 Person First Name Organisation Name Seductive Production Suspect - 1 Person Title Person First Name Organisation Name Address Country Contact Details Org Website Contact Details Org Email Contact Details Org Tel 147 - Other Seductive Production 1593 - England www. seductiveproduction. co. uk info@seductiveproduction. co. uk 02031379146 18

Action. Fraud report Victim - 1 Person Title Person First Name Person Last Name Person Date of Birth Address Line 1 Address City Address Country Address Postcode Contact Details Preferred Method Contact Details Mobile Contact Details Email 324 - Mr Fred Bloggs 1977 -12 -29 T 00: 00 White Lodge Hotel, 87 -89 Great Cheetham Street West Salford 1167 - England M 7 2 JA 127 - Mobile phone 07848059357 Fred_bloggs_@hotmail. com 19

Action. Fraud report Transfer - 2 Transfer. Type ID Transfer. Type Bank Name Transfer. Type Sort Code Transfer. Type Account Number Transfer. Type Payee Name Transfer. Type Transaction 1 Date Transfer. Type Transaction 1 Amount 2 Barclays 20 -25 -08 13786336 DDP 2014 -06 -30 T 00: 00 1199 20

Action. Fraud report Transfer - 1 Transfer. Type ID Transfer. Type Method Transfer. Type Bank Name Transfer. Type Sort Code Transfer. Type Account Number Transfer. Type Payee Name Transfer. Type Transaction 1 Date Transfer. Type Transaction 1 Amount 1 236 - Paid from or taken from bank account Lloyds 30 -92 -85 20460068 M. B. N 2014 -06 -17 T 00: 00 299 21

…and I promise this is true!!! Fraud Additional Information Victim came across an advert for a job in the adult entertainment industry online. Victim applied for the job and suspect advised victim would need to pay money to register. Victim done so and paid via bank transfer, suspects then advised victim he had to pay again for paperwork and advertising victim also paid that via bank transfer. Suspect was in touch everyday and when victim paid the second amount suspects were no longer in contact. Victim contacted suspect to ask for a refund and they stated he had to wait six weeks. No money has been recovered. 22

Action Fraud: What do you get? • Every Crime report is given a Police Crime Reference Number, NFRCxxxxxx , and a case sensitive password. • You can update a crime report if additional information comes to light using this CRN and password. • Every Information report is given a Reference Number, NFRCxxxxxx. • Fulfilment sent out for all crime reports 23 of 16

Action Fraud: Victim Updates • Report is disseminated to Law Enforcement – Victim will receive a letter to inform them where it has gone and who to contact for further update • Report results in Disruption Activity – Victim will receive a letter to inform them of this • No Further Action Possible – Victim will receive a letter after 28 days of reporting • Updates also sent to victims when report has been ‘No Crimed’ or transferred to another Police Force 24

When will Police need to input Crimes to Action Fraud? In most cases the Police can refer anyone reporting a fraud directly to Action Fraud, except: • When there is a Call for Service • Vulnerable Victims • Fraud involving an outstanding PNC Registered vehicle or plant machinery In these cases the officer should create a CRI on the force system. To generate the national crime reference number they should also enter all details into the Action Fraud Web tool. 25

How to Report Fraud and what does it look like? 26 of 16

How to Report Fraud and what does it look like? 27 of 16

Updating a Crime Report • You must have the NFRC number & password for the original report. 28

Cyber Crime Action Fraud also record offences under the Computer Misuse Act 1990 • Viruses/Malware • Hacking • Denial of Service Attack 29

Home Office Counting Rules • Action Fraud records crime in line with Home Office Counting Rules for Fraud • If there is no crime to record but the call is relating to fraud - Action Fraud may still take an information report

Crime vs. Information CRIME REPORTS INFORMATION REPORTS • NFRC Reference Number • Password issued • Will be reviewed by NFIB analyst if above scoring threshold • NFRC Reference Number • No Password issued • Will not be reviewed by NFIB analyst unless becomes linked to a crime report.

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Common Frauds occurring within Local Authorities and Organisations Personnel Management Frauds (Clocking Frauds) • staff on sick leave but working elsewhere • abuses of flexible working time systems • misuse of official time, eg abusing a company’s computer misuse policy 33

Common Frauds occurring within Local Authorities and Organisations Exploiting assets and information This is when assets of an organisation are used for unofficial purposes. Fraud relating to exploiting assets and information can include those who supply information to outsiders for personal gain. 34

Common Frauds occurring within Local Authorities and Organisations Procurement fraud is any fraud relating to a company purchasing goods, services or commissioning construction projects from third parties. Fraud can happen when the tender process has not been followed so that fraud can be committed, or when there is bid rigging. It can also happen when there are payment claims for goods or services that were not delivered or were inferior to what was specified in the order. Offences can also fall within the Bribery Act 2010, Anti-corruption legislation and Public Office legislation. 35

Common Frauds occurring within Local Authorities and Organisations Travel and subsistence fraud Fraud relating to travel and subsistence happen when employees of a company claim for travel or subsistence expenses that are not owed. Travel and subsistence fraud can include claims for journeys that were not made, false client entertainment claims, claims for amounts higher than that spent, forged signatures authorising payment and unauthorised amendments to timesheets. Also known as Accounting fraud. 36

Common Frauds occurring within Local Authorities and Organisations Identity Theft/Fraud Identity theft happens when fraudsters access enough information about someone’s identity (such as their name, date of birth, current or previous addresses) to commit identity fraud. Identity theft can take place whether the fraud victim is alive or deceased. Identity fraud can be described as the use of that stolen identity in criminal activity to obtain goods or services by deception including Employment (ID Document Act Offences) 37

Common Frauds occurring within Local Authorities and Organisations Mandate Fraud Mandate fraud is when someone gets you to change a direct debit, standing order or bank transfer mandate, by purporting to be an organisation you make regular payments to, for example a subscription or membership organisation or your business supplier. 38

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