Departmentof AviationEconomic Resources Welcomes The Citizens Academy Economic

Departmentof Aviation&Economic. Resources Welcomes The. Citizens. Academy

Economic. Development. Division

Airport. Division

Daytona. Beach. International. Airport A service of Volusia County Government

Business Development Customer Service & Marketing

Airport Enterprise Fund No tax dollars are used for the operation or maintenance of the airport Airports need to be self-sufficient Airport collects user fees to pay for the operation PFC’s, CFC’s (in the future), terminal rent, gross receipts, landing fees, parking, concessions, land rent, fuel flowage fees, advertising, ground transportation ** DIVERSIFY REVENUE OPPORTUNITIES **

Airports Are Economic Engines Direct economic impact – Jobs created and money spent directly related to the airport. If the airport were to vanish these jobs and economic benefits would go away Indirect economic impact – Money spent in the community because the airport provides access to that community Induced or multiplier effect - Every dollar expended by airport patron in the community further recycled or channeled throughout the community to generate additional income or revenue. Direct + Induced = Total Economic Impact of an Airport Transportation benefits

Transportation Benefits of the Local Airport Transportation benefits differ from the economic impacts. v Reflected in: value of time saved costs avoided by users of system enjoyment or entertainment value received sense of community pride possibility of related aviation activities support of related aviation activities

Current Airlines

Air Service Development (ASD) Air service development” (ASD) is a broad term that encompasses activities with the ultimate goal of retaining existing air service or improving air access and capacity in order to develop the economy of a community or region. Air service development should be easy. In theory, all it takes is convincing an airline that it can make a profit serving your market; but that's really not enough. Given the limited amount of aircraft airlines have to deploy and the larger number of airports vying for service, you must also demonstrate that a carrier can make more money in your market than elsewhere.

Air Service Development (ASD) Selling to the Airlines Local economic and demographic data; Details about local businesses and travel habits (business activity, employers, employment, travel demand, financial support from the business community); Local civilian, government and military facilities (areas largest government and military facilities, staffing levels, growth plans, military corporate related inbound traffic and outbound traffic to other facilities, particularly the airline’s hubs and major cities); Local tourist attractions that drive inbound leisure traffic (names and descriptions of areas prominent hotels, conventions, prominent tourist attractions, ratio of domestic v. international demand, financial support from the tourism industry).

New Airline A-320 Service Begins January 7, 2016

New Airline Base Incentive Package No rental or landing fees for one year Up to $380, 000 in local marketing support New York marketing of $400, 000 Risk mitigation of $300, 000 Up to $25, 000 in gate/ticket counter rehab Free passenger parking for six months Step down rental rate with additional non-stop air service Competitive ground handling services provided by the Airport Travel Bank for New York Service worth up to $300, 000 in ticket sales

Departmental Responsibilities Tenant relations Resolving complaints Developing relationships Marketing & Advertising Developing new contracts and leasing Ground Transportation Appraisals RFP’s and RFQ’s Interacting with operations, police and air traffic control Public relations and media relations Emergency response Air Service Development Customer service

Airport Customer Conveniences Complimentary Wireless Service Computer Workstations w/ Internet Hook-up Business Center Complimentary ERAU Flight Tracker & Weather Information Complimentary Mailback Service Complimentary plastic bags & booties at the Security Checkpoint Ambassador Program New Revenue Control System in Parking 10% Parking Discount to Gold Card Members (62 or older) Free Luggage Carts Convenient on-site rental car pick-up & drop-off

Customer Services Faber, Coe and Gregg of Florida, Inc. Java Moon Café Sugar Mill Café The Junction Daytona News Now Volusia Room Banquet Facility

Administration & Properties

Administration & Properties Personnel Budget & Finance Purchasing Accounts Payable & Receivable Property Accounting Disadvantage Business Enterprise Program (DBE)

FY 16 Adopted Budget ENTERPRISE FUND ADOPTED BUDGET FOR FY 16 = $24, 364, 613 Expenses - Capital Outlay Personal Services Operating Debt Service - Reserves TOTAL $. 2 $ 3. 4 $ 6. 8 $ 3. 9 $14. 3 $10. 1 $24. 4 Revenues - Operating Grants & PFC Airlines Concessions Non-Aviation Rental (Land & Bldg) Ground Handling Special Events Miscellaneous $ $ $ $ 3. 8 2. 2 3. 1 3. 3. 9. 6. 4. 4 $14. 7 - Fund Balance $ 9. 7 TOTAL $24. 4

Projects & Maintenance

Projects & Maintenance Facilities & Grounds Maintenance Engineering & Construction Contracts Administration Environmental Airspace Analysis Grants Management

Grants & Projects GRANTS Sources Ø FAA – Airport Improvement Program (AIP) Entitlement Discretionary Ø DOT Ø TSA Cost Share Ø FAA & TSA – Normally 90%, 5% State, 5% Local Ø DOT – either matches or 50/50% Planning Document Joint Automated Capital Improvement Plan (JACIP)

ARFF Station

Parking Lot Improvements Revenue Control System Paving Lighting Canopy over ticket dispensers Wayfinding signs

Restroom Remodel Before After

Taxiway N

Terminal Updates

Operations, Security & Ground Handling

Operations, Security & Ground Handling FAA Part 139 TSA Part 1542 Airside & Landside Operations Wildlife Mitigation Ground Handling Services ARFF (Aircraft Rescue Fire Fighting) LEO (Law Enforcement Officers)

Enjoy the tour!