Dell Customer CommunicationConfidential How to use this template

Dell Customer Communication-Confidential How to use this template (Delete this slide before use) Instructions • Expand the notes sections for each slide to view suggestions on how to customize the presentation for your customer and relevant content that you can use for presentation notes. Delete these notes or hide before presenting to your customer. Links in the notes section are not live and will need to be copied and pasted into your browser. • Change or delete all yellow highlighted placeholder text to customize verbiage for your customer and their specific situation. • There will be slides that are not applicable for your presentation. Delete those that do not apply. • Check the Additional Slides section at the end of the presentation to optional slides. Delete if not used. • You can add slides from other resources but ensure that they are approved for customer presentation use and meet the formatting styles from Dell Technologies Brand Experiential Power. Point guidelines. Also be sure to follow Dell Technologies Brand Logo Guidance, here: https: //brand. delltechnologies. com/logos/ • You can change a slide layout with approved Power. Point slide layouts. Right click on the slide, choose Layout and then select one of the slide layouts displayed. • You can find additional global marketing guidance at Inside Dell Technologies Global Brand, here: https: //inside. dell. com/community/active/global-marketing/brand find approved graphics in Digital Asset Management here: dam. dell. com. Internal Use - Confidential 1 © Copyright 2021 Dell Inc.

Latitude The new age of intelligence Presentation for: Enter customer and company name Presented by: Enter names and titles of team members Dell Technologies Confidential

Dell Customer Communication-Confidentiality Statement Dell EMC is a trademark of Dell Technologies Inc. or its subsidiaries. All rights reserved. This proposal contains confidential material that is proprietary to Dell Technologies Inc. The materials, ideas and concepts contained herein are to be used exclusively to evaluate the capabilities of Dell Technologies Inc. to provide a solution for Customer Company Name. The information and ideas herein may not be disclosed to anyone outside of Customer Company Name to be used for purposes other than the evaluation of the capabilities of Dell Technologies Inc. believes the information in this document is accurate as of its publication date. The information is subject to change without notice. Dell Technologies Contact List Name Responsibility Contact Information Full Name Title Phone # Email Address Add or Delete Rows as needed Internal Use - Confidential 3 © Copyright 2021 Dell Inc.

Dell Customer Communication-Confidential The Dell Technologies family Your essential partner for accelerating digital transformation VMware DELL EMC INFRASTRUCTURE SOLUTIONS VMware streamlines the journey for organizations to become digital businesses. Our software spans compute, cloud, networking and security, and digital workspace. Essential infrastructure for organizations to build their digital future, transform IT from core to cloud to edge and protect their most important asset: information. Secureworks DELL CLIENT SOLUTIONS The industry’s broadest, most innovative enduser portfolio of client products and solutions. Secureworks has provided trusted managed security services to organizations of all sizes since 1999, processing more than 290 billion security events each day for 4, 300 clients in more than 50 countries. Alienware The high-performance Alienware gaming brand offers unique and award-winning PCs that incorporate innovative engineering, iconic design and the most advanced components in the industry. Internal Use - Confidential © Dell. Inc. © Copyright 2020 2021 Dell 4 Copyright Boomi’s intelligent, flexible, scalable platform accelerates your business results by linking your data, systems, applications, processes and people. Virtustream enterprise-class cloud services and software trusted by enterprises worldwide to run their mission-critical applications like SAP in the cloud.

Dell Customer Communication-Confidential Business Challenges • The way we work is changing and continuing to transform rapidly. • Before 2020, about 16% of the total workforce worked remotely at least part of the time, and market research experts such as Gartner are predicting that around 80% of employees will work remote some of the time moving forward, which is massive shift for IT teams in strategy, security, device management, and support. • Staying on and connected no matter the situation. • Notebooks that are easily serviceable and secure even when mobile. Specific Challenges for <<Customer>> • Add customer’s projects, future needs, or directives that present an IT challenge. • Include specific challenges for the company in their current environment as it relates to the above. Internal Use - Confidential 5 © Copyright 2021 Dell Inc.

Dell Customer Communication-Confidential Business Needs and Requirements <<Customer>> Solution Requirements • Broad scope of what solution needs to have to meet customer initiatives, challenges, and needs • Requirements Technical Requirements • Specific technical requirements based on current situation and what is necessary to meet future requirements Internal Use - Confidential 6 © Copyright 2021 Dell Inc.

Dell Customer Communication-Confidential Why Choose Latitude and Dell Technologies Work wherever and however you need to • Small and light devices to work anywhere • Dell Optimizer with Express features to increase productivity • Intelligent audio and speakerphone* for better collaboration • Narrow border screens with privacy Safe. Shutter and Safe. Screen • Premium carbon fiber and aluminum options • Choice of OS including Chrome Enterprise • World renown battery life and Super Low Power panels for longer run time • Scalable & flexible form factors; 2 -in-1 option with the same image & BIOS** • Fast connectivity options including Wi-Fi 6 E, Wi-Fi 6, 5 G, 4 G LTE & e. SIM 4 • 11 th Gen Intel® up to Core i-7 v. Processors • Evo™ design for 9000 & 7000 • Advanced thermal solutions • Most secure commercial PCs 2 • Dell Technologies Unified Workspace • Rigorous MIL-STD 810 H testing for durability & reliability • EPEAT Gold, sustainable packaging and supply chain choices Internal Use - Confidential * Speakerphone on 9000, ** 9000, 7320, 7420, 5320 configurable as 2 -in-1 7 © Copyright 2021 Dell Inc.

Dell Customer Communication-Confidential Introducing the Latitude Portfolio LATITUDE: THE WORLD’S MOST INTELLIGENT PCs DESIGNED FOR BEST CONNECTITY & COLLABORATION 3000 SERIES • • Modern design for any business Essential business laptops & 2 -in-1 s Modern design for any business from small to enterprise Smallest, lightest in their class Most secure business PCs, Unified Workspace offerings 5000 SERIES 7000 SERIES Built for scalability & flexibility • Mainstream business laptops & 2 -in-1 s • Smallest, longest battery life in their class • Scalable performance: battery, memory, storage, H processor options • Most secure business PCs, Unified Workspace offerings • • Small design, premium performance Premium business laptops & 2 in-1 s with broader features for larger deployments Smallest, lightest in their class All day battery life Most secure business PCs, Unified Workspace offerings See the Latitude Family on Dell Technologies. com Internal Use - Confidential 8 of Y 8 © Copyright 2021 Dell Inc. 9000 SERIES Innovation meets ultra-premium design • Ultra-premium business laptops & 2 -in-1 s with best innovation experiences, & design • Our smallest, lightest, longest battery life • Most secure business PCs, Unified Workspace offerings

Dell Customer Communication-Confidential Latitude 3000 Series Modern Design with Enterprise Features for Any Business The 3000 series are strong performing laptops with a modern design that give any business the essentials needed to boost productivity. • Essential business laptops & 2 -in-1 s • Modern design for any business from small to enterprise • Smallest, lightest laptops in their class • Most secure business PCs, including Unified Workspace offerings • Models: ― Latitude 3301 | Spec Sheet ― Latitude 3310 2 -in-1 | Spec Sheet ― Latitude 3320 | Spec Sheet ― Latitude 3410 | Spec Sheet ― Latitude 3420 | Spec Sheet ― Latitude 3510 | Spec Sheet ― Latitude 3520 | Spec Sheet Internal Use - Confidential 9 © Copyright 2021 Dell Inc.

Dell Customer Communication-Confidential Latitude 5000 Series Built for Scalability & Flexibility The 5000 series is all about choice. The build quality is higher than the 3000 series and it is the most feature rich. We have designed smaller machines in our 2021 platform with all the choices – from the latest processors to legacy ports. ● Mainstream business laptops & 2 -in-1 s ● Smallest, longest battery life in their class ● New lighter finish ● Scalable performance ● Most secure business PCs, including Unified Workspace offerings ● Models: ― Latitude 5320 ― Latitude 5420 ― Latitude 5520 ― Latitude 5320 2 -in-1 Internal Use - Confidential Spec Sheet 360 Demo 13” | 14” | 15” 10 © Copyright 2021 Dell Inc.

Dell Customer Communication-Confidential Latitude Series 7000 Small Design with Premium Performance The 7000 series is all about light and small with a broader range of premium features for larger deployments. ● Premium business laptops & 2 -in-1 s w/ broader features for larger deployments ● Redesigned smaller, lighter ● Smallest laptops in their class ● All day battery life ● Most secure business PCs, including Unified Workspace offerings ● Models: ― Latitude 7320 ― Latitude 7420 ― Latitude 7520 ― Latitude 7320 2 -in-1 ― Latitude 7420 2 -in-1 Internal Use - Confidential Spec Sheet 360 Demo 13” | 14” | 15” 11 © Copyright 2021 Dell Inc.

Dell Customer Communication-Confidential Latitude 9000 Series Innovation with Ultra-Premium Design The 9000 is our new ultra-premium series. It has the most innovation in commercial PCs, best experiences, smallest footprints and longest battery life. ● New Ultra-premium business laptops & 2 -in-1 s with best innovation experiences, & design ● World’s smallest, lightest, longest battery life ● Faster charging with Express Charge 2. 0 ● 11 th Gen Intel® v. Processors ● Most secure business PCs, including Unified Workspace offerings ● Models: ― Latitude 9420 laptop & 2 -in-one Spec Sheet | 360 Demo | Video ― Latitude 9520 laptop & 2 -in-one Spec Sheet | 360 Demo | Video Internal Use - Confidential 12 © Copyright 2021 Dell Inc.

Dell Customer Communication-Confidential Latitude Notebook Accessories Dell 27 Monitor – P 2720 D Dell USB-C Mobile Adapter – DA 310 Internal Use - Confidential Dell Ultra. Sharp 27 4 K USB-C Monitor – U 2720 Q Carrying Cases - Dell Premier Backpack / Dell Eco Loop Leather Sleeve Dell Notebook Power Bank Plus – USB C, 65 Wh Dell Premier Wireless Keyboard and Mouse KM 7321 W Dell Premium Rechargeable Mobile Wireless Mouse MS 7421 W Dell Mobile Adapter Speakerphone – MH 3021 P 13 of Y 13 © Copyright 2021 Dell Inc. Dell Dock - WD 19 / Dell Thunderbolt Dock - WD 19 TB Dell Pro Stereo Headset – UC 350

Dell Customer Communication-Confidential Latitude 2 -in-1 Accessories On the Go Dell Premium Active Pen PN 579 X Dell Pro Hybrid Briefcase Backpack 15 Dell Thunderbolt Dock - WD 19 TB Dell Ultra. Sharp 27 4 K USB-C Monitor – U 2720 Q Dell Mobile Adapter Speakerphone – MH 3021 P Dell Notebook Power Bank Plus – USB C, 65 Wh At the Desk Internal Use - Confidential 14 of Y 14 © Copyright 2021 Dell Inc. Dell Premier Wireless Keyboard and Mouse – KM 7321 W Dell Premium Rechargeable Mobile Wireless Mouse MS 7421 W

Dell Customer Communication-Confidential Security Dell trusted devices are the industry’s most secure commercial PCs Encrypt sensitive information & protect data Dell Safe. Data with Netskope and Absolute Ensure hardware is tamper-free on delivery Dell Safe. Supply Chain* Gain visibility to BIOS tampering Dell Safe. BIOS Prevent, detect & respond to attacks Dell Safe. Guard and Response, powered by VMware Carbon Black and Secureworks Access your device securely from anywhere VMware Workspace ONE Maintain on-screen digital privacy Dell Safe. Screen Secure end user credentials Dell Safe. ID *Based on Dell internal analysis, January 2020. Geographic Restrictions (Claim below cannot be used in the following countries: Chile, China, Colombia, Costa Rica, Guatemala, Hong Kong, Korea, Malaysia, Russia, South Africa, Taiwan, Ukraine, Venezuela and Vietnam). Support Summary: Comparison of security feature capability Dell vs competitors (updated Jan 2020). Dell wins with DDPE with CC certification for full disk encryption (available on all models); Dell Safe. BIOS - BIOS verification (included on all models); Dell Safe. ID - Control. Vault (included on select models); and *U. S. Only Corrupt BIOS Image Capture (included on all models). Internal Use - Confidential © Copyright Dell. Inc. © Copyright 2020 2021 Dell 15

Dell Customer Communication-Confidential Dell Pro. Support Suite for PCs Feature comparison Technical support through phone and online Hardware repair 1 Basic Hardware Service Pro. Support Business hours 24 x 7 Varies Onsite Flexible Priority Access Optional Direct access to in-region Pro. Support engineers Single resource for software and hardware expertise 2 Command center monitoring and crisis management Support. Assist & Tech. Direct technology enabled features for your Dell fleet: 3 • Self-service case management and parts dispatch • Proactive automated issue detection, notification and case creation • Visibility of asset base for easy management and alerts • Early detection of performance issues with hardware and software utilization • PC optimization with remote resolution (including BIOS & drivers) • Predictive automated issue detection for failure prevention Technology Service Manager, support history and contract reporting 6 Hard drive retention after replacement 5 Repairs for accidental damage like drops, spills and surges 4 1 Onsite availability varies by country and service purchased. Onsite service after remote Software support with collaborative party assistance. Support. Assist not available on Linux, Windows RT, Ubuntu or Chrome based products. Support. Assist automatically detects and proactively alerts Dell to: operating system issues, software upgrades, driver updates and patches, malware, virus infected files, failures of hard drives, batteries, memory, internal cables, thermal sensors, heat sinks, fans, solid state drives and video cards. Predictive analysis failure detection includes hard drives, solid state drives, batteries and fans. 4 Accidental Damage service excludes theft, loss, and damage due to fire, flood, or other acts of nature, or intentional damage. Customer must return damaged unit. Limit of 1 qualified incident per contract year. 5 Hard drive retention is not available on models with a soldered hard drive, Chromebooks or Venue tablets, except the Venue 11 Pro. . 6 Available for Pro. Support Plus customers with 500 or more Pro. Support Plus systems 7 Customers must commit to purchase 1, 000 Dell client assets with Pro. Support Flex within 12 months. Internal Use - Confidential diagnosis. 2 3 rd Pro. Support Plus Flex 7 3 16 © Copyright 2021 Dell Inc.

Dell Customer Communication-Confidential Why Now? Compelling Events • Based on customer’s current situation, incentives, and promotions list reasons why they should buy now instead of waiting. Timeline for Go Live <<Customer>> Order Dell Technologies Delivery Install Migration MM/DD/YYYY In Production MM/DD/YYYY This is not an agreement of delivery or installation. This timeline represents an estimate of the number of business days that will pass between the day on which the purchase order referencing a corresponding quote for the item(s) listed on this proposal and having processed and approved the purchase order, produces and ships the item from the place of its manufacture. Unique requirements on specific orders can cause further extensions. Reference order schedule date for expectations on any specific customer order. Internal Use - Confidential 17 © Copyright 2021 Dell Inc.

Dell Customer Communication-Confidential Investment Summary Product: Standard Customer List Price $ Customer Strategic Discount - ______ % $ Net Price $ Equipment Trade-in $ Final Price w/3 Years 7 x 24 Maintenance $ *All pricing and discounts are contingent upon the issuance of a Purchase Order before: Additional Notes: Can add any pricing incentives here Internal Use - Confidential 18 © Copyright 2021 Dell Inc.

Dell Customer Communication-Confidential Thank you This is just the beginning. We’re excited to press the boundaries, creating faster user experiences, smarter design and intelligent solutions for IT. We continue to incorporate customer feedback, stay ahead of tech trends, be a thought leader, and innovate in the market so we can be the right partner for you. Internal Use - Confidential 19 © Copyright 2021 Dell Inc.

Dell Customer Communication-Confidential Latitude 5320 | 5420 | 5520 5000 13” Laptop or 2 -in-1 14” & 15” Laptop 1 st PCs with bioplastics from trees 1 st PCs to have 21% bioplastics from trees in the lid. Manufacturing reduces CO 2 emissions = 24. 2 million miles driven, saves energy to power 5, 564 homes for 1 year, and conserves enough water to fill 226 Olympicsize pools. ** Express. Sign-in A new look for smallest, most scalable mainstream business PCs Instantly start work with Express. Sign-in, presence detection to auto wake and lock PC. The world's smallest commercial mainstream PC. Redesigned smaller & thinner with the wide range of features and options you expect from Latitude 5000. Better conferencing Experience better calls with FHD web camera plus intelligent audio, to reduce background noise & echoes. End-to-end sustainability Waterborne paint on 100% painted parts reduces VOC emission. 71% of lid cover from recycled & renewable content (20% recycled carbon fiber, 21% bioplastic, 30% post-consumer recycled content). Displays for every user New Comfort. View Plus Low Blue Light Options; max your battery life with super low power panels; new UHD 400 nit option on 15”; touch privacy options on 13 & 14”. New USB Type C + Thunderbolt 4 Express. Connect, Wi-Fi 6 E 4 G, e. SIM options Dual USB Type C with Thunderbolt 4 ports now 100% standard, also HDMI 2. 0. Work anywhere. Express. Connect finds best Wi-Fi access points & pushes bandwidth to conferencing apps. Wi-Fi 6 E allows 7 more channels, more bandwidth for faster, smoother Wi-Fi, especially in high-density areas. Or stay connected via 4 G LTE & e. SIM options. Power for more of your work 11 th Gen Intel® v. Processors, the platform built for business, up to 64 GB DDR 4, storage up to 2 TB, both dual storage and discrete graphics options on the 15”. 13” Configurable as a Laptop or 2 -in-1 Easy for IT. 5320 uses the same motherboard and BIOS for seamless migration & support across both hinge options. Internal Use - Confidential Improved Keyboard & Touchpad Boost productivity. New Dell Pro keyboard & large touchpad for seamless input. Long battery life plus Express. Charge Reduce downtime. Full day battery run time with multiple battery options up to 63 Whr and next generation SLP Panels. 21 © Copyright 2021 Dell Inc. Intelligent Dell Optimizer Launch apps faster, maximize battery life, enhance conferencing collaboration, and reduce disruptions. New for 2021

Dell Customer Communication-Confidential Latitude 7320 | 7420 | 7520 7000 13. 3” & 14. 0” Laptop and 2 -in-1 15. 6” Laptop Express. Sign-in touchless wake & lock Presence detected with Proximity sensor; Log in using Windows Hello + IR Camera Latitude 7320, 7420, 7520 Small, thin & light with all the features and options you expect from Latitude 7000 SLP FHD and SLP 4 K UHD panel options New Comfort. View Plus Low Blue Light FHD upsell moves to 400 nits with TUV Certified Low Blue light filtering. Also available on the 14” and 15” UHD 400 nits upsell panel Class leading display options for multiple use cases (UHD options on 14” and 15”) High Quality Speakers Improved, high quality speakers for a premium audio experience. 15” features top firing speakers Intelligent Management with Dell Optimizer Launch apps 30% faster, maximize battery life, enhance conferencing collaboration, and reduce disruptions New Touchpad Our most advanced, premium touchpad experience Premium Aluminum or Carbon Fiber Featuring premium carbon fiber weave or aluminum Internal Use - Confidential Configurable as a Laptop or 2 -in-1 Same motherboard and BIOS enables seamless migration and support across both hinge options (13” and 14”) Work all day without charging, fast Express Charge when needed Full day battery run time with multiple battery options and next generation SLP Panels. 22 © Copyright 2021 Dell Inc. 11 th Gen Intel® v. Processors Premium performance enabled by Intel® U series processors and innovative thermal architecture. Design to meet Intel Evo specs. New for 2021

Dell Customer Communication-Confidential Latitude 9420 9000 14” Laptop or 2 -in-1 Express. Sign-in 2. 0 Advanced camera & privacy Superior camera quality in any light. Industry’s 1 st Safe. Shutter* knows when to open or close. World’s 1 st Business PC enabled by Intel® Visual Sensing Technology* for a faster, more reliable auto-wake and lock. 4 x Noise canceling mics Collaborate confidently, no headset needed with 4 microphones & noise cancellation through adaptive beam forming. 14. 0” 16: 10 screen See more, do more on 5% larger 16: 10 aspect ratio screen, coupled with Comfort. View Plus, integrated low blue light solution. End-to-end sustainability 100% recycled material for 2 n 1 packaging trays (ocean-bound 15% , HDPE 75%); waterborne paint on 100% painted parts reduce VOC emission. Express. Connect, Wi-Fi 6 E 4 G/5 G, e. SIM options Camera & mic mute keys Work anywhere. Express. Connect* finds best Wi-Fi access points & pushes bandwidth to conferencing apps. Wi-Fi 6 E allows 7 more channels, more bandwidth for faster, smoother Wi-Fi, especially in high-density areas. Or connect via 4 G LTE & e. SIM options. Have extra assurance. Take control of privacy with secure hardware level camera & mic mute keys. Thermal & design innovation Intelligent audio & Speakerphone quality Dell’s unique dual opposite outlet fan, graphene paint, keep systems cool. New keyboard backlight also saves on battery life. Collaborate like you’re there with built-in speakerphone plus intelligent tuning, background noise and echo reduction. Larger Touchpad Power for more of your work 11 th Gen Intel® v. Processors. 66% more CPU power gen on gen, enabled by innovative thermal architecture. Design to meet Intel Evo specs. Internal Use - Confidential Faster Express. Charge 2. 0 Boost productivity with larger premium touchpad. Reduce downtime. Faster charging up to 80% in 40 min* with Express Charge 2. 0 coupled with targeted 20 hr battery life. 23 © Copyright 2021 Dell Inc. New on 9420 vs 9510

Dell Customer Communication-Confidential Latitude 9520 9000 15” Laptop or 2 -in-1 Express. Sign-in Instant, touchless auto-wake and lock. Advanced camera & privacy Superior camera quality in any light. Industry’s 1 st Safe. Shutter knows when to open or close. 4 x Noise canceling mics Collaborate confidently, no headset needed with 4 microphones & noise cancellation through adaptive beam forming. 15. 0” screen Large screen in smaller footprint offering the viewing area you need to multi-task and get real work done without an external monitor required coupled with low blue light for eye comfort Available in FHD and 4 K End-to-end sustainability 100% recycled material for 2 n 1 packaging trays (ocean-bound 15% , HDPE 75%); waterborne paint on 100% painted parts reduce VOC emission. Express. Connect Wi-Fi 6 4 G/5 G, e. SIM options Camera & mic mute keys Work anywhere. Express. Connect finds best Wi-Fi access points & pushes bandwidth to conferencing apps. Wi-Fi 6 E allows 7 more channels, more bandwidth for faster, smoother Wi-Fi, especially in high-density areas. Or connect via 4 G LTE & e. SIM options. Have extra assurance. Take control of privacy with secure hardware level camera & mic mute keys. Thermal & design innovation Intelligent audio & Speakerphone quality Carbon blade fans to keep the system cooler Collaborate like you’re there with built-in speakerphone plus intelligent tuning, background noise and echo reduction. Power for more of your work 11 th Gen Intel® v. Processors. Design to meet Intel Evo specs. Internal Use - Confidential Our longest running PC & Faster Express. Charge 2. 0 Reduce downtime. Faster charging up to 80% in 40 min with Express Charge 2. 0 coupled with targeted 30+ hrs battery life. Premium keyboard & touchpad Boost productivity with Pro keyboard & large premium touchpad. New on 9520 vs 9510 24 © Copyright 2021 Dell Inc.

Dell Customer Communication-Confidential Dell PC as a Service Combines hardware, software, lifecycle services and financing into one all-encompassing solution • Predictable budget planning. No upfront investment • Flexible financing • Reduce day to day-to-day IT costs • Personalized hardware tailored to your employee needs • Always stay up to date through accelerated PC refreshes • Access to dedicated experts from Dell Financial Services • No ownership or disposal burden Hardware Best and broadest portfolio of hardware and end user software Internal Use - Confidential Lifecycle services and software • • Deployment • • Support • Managed Services • 2020 Dell Inc. 25 © Copyright 2021 Asset Recovery Security Management Payment Model Predictable monthly payment plan

Dell Customer Communication-Confidential Financial Requirements • Specific financial requirements based on customer’s current situation Financial Projection of Future State • Describe how new environment meets customer’s financial situation and needs. Internal Use - Confidential 26 © Copyright 2021 Dell Inc.