Dell Asset Return Important Facts http www Dell

Dell Asset Return Important Facts http: //www. Dell. Return. Center. com/dellhr • Shipping supplies should arrive 3— 5 business days after the order is entered • Each order is assigned a unique One. Pak number • An email is sent directly to the former employee’s personal email address and contains: – One. Pak number – Shipping Label printing instructions – Contact information as it was entered by HR Operations – Summary of order – One. Pak customer service contact information • HR Operations will monitor the order until assets are returned • Responsibilities of the former employee: – Retrieve and print shipping labels – Package assets – Arrange for shipping via UPS The following slides detail the process Use the One. Pak number to enter the Dell Return Center label creation tool View and edit return address for your waybill View and edit your email address to which waybills may be sent Associate Dell service tags with the One. Pak request Determine which waybills you are ready to print Specify if you need UPS pickup, if UPS has regularly-scheduled service at your site, or if you intend to drop off the items at a UPS site • Print paper waybills directly from the Dell Return Center website • Email a PDF copy of one or more waybills to yourself or someone else for printing at a later time • Use Dell Return Center to track the progress of your One. Pak request for shipping supplies and return transit of your assets to Dell ARS in Texas • • •

Use the One. Pak number to enter the Dell Return Center label creation tool

View return address for your waybill

Edit return address for your waybill

Associate Dell service tags with the One. Pak request

Determine which waybills you are ready to print

Specify how you wish to engage UPS for pick-up services

Print paper waybills directly from the Dell Return Center website

Email a PDF copy of one or more waybills

Track the progress of your request for packing materials and return transit of your equipment