Delivering Excellence David Wright VP Strategy International Marketing

Delivering Excellence David Wright VP – Strategy, International & Marketing 24 April 2012

Delivering Excellence – Objectives Ensure the University Delivers Excellence in: 1. Student experience + outcomes 2. Research and Teaching 3. Community Impact 4. Efficient Sustainable Operations

Delivering Excellence – What will it take? 1. Students #1 – our focus and challenge 2. Financing for the future – a more competitive + less traditional $ 3. Today – cost/revenue problem (John to discuss) 4. Research CORES and ERA process working (+ others) = extend 5. Need to use better information to make decisions and measure 6. Marketing/Branding for prestige – not known for what we are great 7. For process improvement need: Systematic process for ideas, projects, prioritising, developing, planning and executing initiatives 1. And many more…………………

Delivering Excellence – What are we doing? Today, Delivering Excellence Project focus: 1. Improve student experience + outcomes 2. Increase High Value Outputs (Revenue + Non. Financial) 3. Decrease Low Value costs

Delivering Excellence – Examples? • • Support Services Optimisation Upgrade student systems MI, Marketing and Advancement Session 3 Branding Global Programs Team and Articulations Strategic Planning Business Intelligence