Defining and Managing Project and Product Scope Chapter

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Defining and Managing Project and Product Scope Chapter 5 5 -1 Copyright 2012 John

Defining and Managing Project and Product Scope Chapter 5 5 -1 Copyright 2012 John Wiley & Sons, Inc.

Project Planning Framework 5 -2

Project Planning Framework 5 -2

What is Project Scope Management? Scope refers to all the work involved in creating

What is Project Scope Management? Scope refers to all the work involved in creating the products of the project and the processes used to create them 3

Scope Boundary 5 -4

Scope Boundary 5 -4

Statement of Work Narrative description of the product, service, or information system. For internal

Statement of Work Narrative description of the product, service, or information system. For internal projects, this is tied to the business need For external projects, this would include specifications, quantities, quality standards, and performance requirements for prospective bidders. 5

Scope Statement 1. 2. 3. Develop a proactive electronic commerce strategy that identifies the

Scope Statement 1. 2. 3. Develop a proactive electronic commerce strategy that identifies the processes, products and services to be delivered through the World Wide Web. Develop an application system that supports all of the processes, products, and services identified in the electronic commerce strategy. The application system must integrate with the bank’s existing enterprise resource planning system. 5 -6

Out of Scope 1. 2. Technology and organizational assessment of the current environment Customer

Out of Scope 1. 2. Technology and organizational assessment of the current environment Customer resource management and data mining components 5 -7

Project Scope Definition The scope boundary and scope statement provide a useful first step

Project Scope Definition The scope boundary and scope statement provide a useful first step The project’s scope must now be defined in more detail in terms of specific deliverables that provide a basis for developing the project’s work breakdown structure (WBS) Tools: 5 -8

Project-Oriented vs. Product-Oriented Deliverables Project-Oriented Deliverables Product-Oriented Deliverables 5 -9

Project-Oriented vs. Product-Oriented Deliverables Project-Oriented Deliverables Product-Oriented Deliverables 5 -9

 Deliverable Definition Table (DDT) Deliverable Structure Standards Approval Needed By Resources Required Business

Deliverable Definition Table (DDT) Deliverable Structure Standards Approval Needed By Resources Required Business Case Document As defined in the Project Methodology Project Sponsor Business Case Team, & office automation (OA) tools Project Charter & Project Plan Document As defined in the Project Methodology Project Sponsor Project manager, project sponsor & OA tools Current System Study Document As defined in the Project Methodology Project Manager & Project Sponsor Systems analysts users, case tool and OA tools 5 -10

Deliverable Structure Chart Copyright 2012 John Wiley & 5 -11

Deliverable Structure Chart Copyright 2012 John Wiley & 5 -11

Context Data Flow Diagram 5 -12

Context Data Flow Diagram 5 -12

Use Case Diagram 5 -13

Use Case Diagram 5 -13

Project Scope Verification ü MOV ü Deliverables ü Quality Standards ü Milestones ü Review

Project Scope Verification ü MOV ü Deliverables ü Quality Standards ü Milestones ü Review and Acceptance 5 -14

Sample Project Charter (partial) 15

Sample Project Charter (partial) 15

Refining Project Scope 16

Refining Project Scope 16

Example Scope Statements Ø Example 1 Ø Example 2 Ø Example 3 17

Example Scope Statements Ø Example 1 Ø Example 2 Ø Example 3 17

Project Scope Statement - Exercise Ø POQ Organization – Online Shoe Store Ø Review

Project Scope Statement - Exercise Ø POQ Organization – Online Shoe Store Ø Review the exercise and answer the questions at the bottom of the sheet Ø We will discuss each of these questions and then create the scope statement 18

Controlling Scope control involves controlling changes to the project scope 19

Controlling Scope control involves controlling changes to the project scope 19

Controlling Scope Goals of scope control: 20

Controlling Scope Goals of scope control: 20

Scope Change Control Concerned with managing changes to the project’s scope and to ensure

Scope Change Control Concerned with managing changes to the project’s scope and to ensure that these changes are beneficial when they occur Mitigates: Tools/Procedures: 5 -21

Scope Change Request Form Requestor Name: ________ Request Title: _________ Request Description: Justification: Possible

Scope Change Request Form Requestor Name: ________ Request Title: _________ Request Description: Justification: Possible Alternatives: Request Date: _____ Request Number: _______ Impacts Alternative 1 Alternative 2 Alternative 3 Scope Schedule Resources Required Cost Recommendation: Authorized By: Date: 5 -22

Scope Change Request Log 5 -23

Scope Change Request Log 5 -23

Benefits of Scope Control Keeps the project manager in control of the project. Allows

Benefits of Scope Control Keeps the project manager in control of the project. Allows the project team to stay focused and on track 5 -24

Avoiding Scope Creep Scope creep may occur as a result of: 25

Avoiding Scope Creep Scope creep may occur as a result of: 25

Scope Creep To mitigate these types of issues, the proposed solutions are the following:

Scope Creep To mitigate these types of issues, the proposed solutions are the following: 26

Best Practices - Avoiding Scope Problems 1. 2. 3. 4. 27

Best Practices - Avoiding Scope Problems 1. 2. 3. 4. 27

Scope Problems -> Project Failures A project scope that is too broad and grandiose

Scope Problems -> Project Failures A project scope that is too broad and grandiose can cause severe problems § Fox. Meyer Drug § Mc. Donalds 28