Define Step Tools Initiate the Project Project Charter

Define Step Tools Initiate the Project • Project Charter Create the Team • GRPI • ARMI • Stakeholder Analysis • SIPOC • In/Out of the Box Scope the Project Plan and Manage the Project • Gantt Chart • Communication Plan • Elevator Speech Validate the Project Focus • VOC Plan • Affinity Diagram • CTQ Tree • Kano Analysis Define Y, Defect, Unit, and Opportunity • DPU/DPMO • Project Charter

Measure Step Tools Understand the Process • Process Maps • Value Stream Map Identify Potential X’s • Cause and Effect Diagram • FMEA (Failure Mode Effects Analysis) • 5 Why Thinking • XY Matrix • Defect Definition • Data Collection Plan • Data Collection Forms Determine How to Collect the Data Validate the Measurement System • Measurement System Assessment Collect the Data Determine Process Stability • Control Charts • Special Cause / Common Cause Variation Calculate Baseline Process Sigma • Sigma Calculator • Sigma Table

Analyze Step Identify Probable X’s Test Hypothesis • Tools • Process Map • FMEA • XY Matrix • C & E Diagram • Stratification Graphs) • Hypothesis Testing (Parametric and Non. Parametric (Chi-square, ANOVA, Regression) • Additional Data Collection

Improve Step Generate and Assess Solutions Implement Lean Principles Tools • Solution Prioritization Matrix • Cost-Benefit Analysis • FMEA (re-visited) • 5 S • Spaghetti Diagrams • Value Stream Map • Waste (MUDA) Plan and Implement Improvements • FMEA • Piloting • Sigma Level Calculations • Implementation Plan Prepare for Control • MSA (re-visited) • Process Map • Capability Analysis

Control Step Tools Establish a Process Control Plan • Process Maps • Control Plan Standardize and Document • Final Process Documentation • SOP’s Monitor, Evaluate and Close • Control Charts • Recalculating Process Sigma