Defense Commissary Agency Europe The State of Michael

Defense Commissary Agency, Europe The State of Michael J. Dowling Director 2 Aug 06 2 August 2006 Heidelberg, Germany De. CA/EU-CC Slide 1 of 39 Slides

Agenda • Overview • CDCs • Sales • Construction • Transformation 2 Aug 06 De. CA/EU-CC 2

Area of Responsibility 2 Aug 06 De. CA/EU-CC 3

Surroundings • Force Protection Condition Bravo+ – Higher in some locations • Deployments & redeployments continue • Family stress levels up with separations • Sense of anxiety over future 2 Aug 06 De. CA/EU-CC 4

Where We Are Today • • 2 Aug 06 Commitment from business partners Customer satisfaction ratings at all time high Increased variety & selection Shopping savings over 30% Averaging 98% to 99% in-stock rates Culturally diverse workforce Supporting over 40 American embassies Employee turnover on the rise De. CA/EU-CC 5

Typical De. CA Europe Patron • Junior enlisted service member and spouse • Household 3 to 4 people • Lives on base or within 12 miles of commissary • Averages 5 visits per month • Spends around $500/mo 2 Aug 06 De. CA/EU-CC 6

CDCs • Germersheim – 710 K SF warehouse space – 275+ employees • Kaiserslautern – 125 K SF – 140+ employees • Lakenheath – 58 K SF – 80+ employees • Marktundkuehlhallen Mannheim – Commercial storage - Up to 3, 000 pallets for freeze overflow 2 Aug 06 De. CA/EU-CC 7

Capacities • All CDCs at or near threshold • Slotting & racking continue to be fully utilized • Seasonal & holiday items max out operations • Line items carried remain relatively steady 2 Aug 06 De. CA/EU-CC 8

CDC Statistics End of June 2006 CDC-G CDC-K CDC-L RCMPP In-Stock % 99. 2 99. 0 99. 3 99. 9 CDC Cases/ CMPP Lbs Shipped 826 K 417 K 124 K 1. 21 M Inv EOM ($) 33. 2 M 9. 3 M 3. 1 M 1. 2 M Inv/Sales Ratio 1. 87 0. 77 1. 17 0. 34 Line Items Containers Unloaded Detention ($) 7, 821 1, 638 6, 777 123 625 386 68 57 0 0 2 Aug 06 De. CA/EU-CC 9

$ Shipped (000's) Downrange Support 2 Aug 06 De. CA/EU-CC 10

Sales Trend In $M De. CA Europe *Projected 2 Aug 06 De. CA/EU-CC 11

Total Region Sales FY 06 vs. FY 05 In $M Down 5. 3% thru June vs. last year 2 Aug 06 De. CA/EU-CC 12

Store Sales Only FY 06 vs. FY 05 Sales in $M Down 4. 8% thru June vs. last year Calendar Days 2 Aug 06 De. CA/EU-CC 13

Customer Count Comparison FY 06 vs. FY 05 Count (000) Down 6. 7% thru June vs. last year 2 Aug 06 De. CA/EU-CC 14

Store Sales By Location • 48. 5% of sales at Army locations – 63% of our stores are on Army posts • 39. 9% at Air Force – 28% on Air Force bases • 11. 6% at Navy* – 9% on Navy installations *Includes sales to NEXMARTs 2 Aug 06 De. CA/EU-CC 15

Ranking Highest Volume Stores 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 2 Aug 06 Ramstein RAF Lakenheath Vogelweh Heidelberg Naples Wiesbaden Aviano Hanau Würzburg Mannheim Patch Barracks Bitburg Vicenza Sigonella Chiévres De. CA/EU-CC 16

Current Major Projects 2 Aug 06 De. CA/EU-CC 17

Grafenwöhr Floor Plan • Store 47 K SF; sales floor area 27. 3 K SF • Enlarged departments throughout 2 Aug 06 De. CA/EU-CC 18

Rota Floor Plan • Store 50 K SF; sales floor area 22. 3 K SF • Enlarged departments throughout 2 Aug 06 De. CA/EU-CC 19

Future Major Projects 2 Aug 06 De. CA/EU-CC 20

Chiévres Floor Plan • Store 45 K SF; sales floor area 22. 8 K SF • Enlarged departments throughout 2 Aug 06 De. CA/EU-CC 21

Livorno Floor Plan • Store 25 K SF; sales floor area 10. 9 K SF • Enlarged departments throughout 2 Aug 06 De. CA/EU-CC 22

Ramstein Floor Plan • Store 86 K SF; sales floor area 47. 1 K SF • Enlarged departments throughout 2 Aug 06 De. CA/EU-CC 23

Major Projects For Out Years 2008 and Beyond Bottom Line: Subject to the military services' emphasis 2 Aug 06 De. CA/EU-CC 24

Minor Construction Sustainment Program 2 Aug 06 De. CA/EU-CC 25

Estimating* Transformation** by Zone 2006 to End State *Timeline moving target - event driven - subject to change **Installation closure details released when unit transfers & dates are firm 2 Aug 06 De. CA/EU-CC Slide 26 of 39 Slides

UK Zone 2006 and Beyond Expected To Remain Stable the Netherlands 9 Commissaries Schinnen RAF Menwith Hill England RAF Alconbury Chiévres RAF Lakenheath Belgium RAF Croughton RAF Fairford Portugal the Azores RAF Mildenhall Sales FY 05: $78 M Est. End State: $74. 3 M (Terceira Island) Lajes Field 2 Aug 06 De. CA/EU-CC 27

Med Zone 2006 and Beyond Expected To Remain Stable Vicenza Aviano Italy Livorno Turkey Ankara 12 Commissaries Izmir Naples Sigonella Incirlik Mineo Cairo Spain Rota 2 Aug 06 Egypt Sales FY 05: $89. 9 M Est. End State: $88 M De. CA/EU-CC Riyadh Saudi Arabia 28

Bamberg Zone Beginning FY 06 Keflavik Germany 13 Commissaries Bamberg Bad Kissingen Grafenwöhr Schweinfurt Vilseck Würzburg Kitzingen Giebelstadt Illesheim Sales FY 05: $72. 3 M Hohenfels Ansbach Garmisch 2 Aug 06 De. CA/EU-CC 29

Bamberg Zone End FY 09 Keflavik Germany 8 Commissaries Bamberg Bad Kissingen Grafenwöhr Schweinfurt Vilseck Würzburg Kitzingen Giebelstadt Illesheim Sales Est. FY 09: $55 M Hohenfels Ansbach Garmisch 2 Aug 06 De. CA/EU-CC 30

Bamberg Zone End State Keflavik Germany 5 Commissaries Bamberg Bad Kissingen Grafenwöhr Schweinfurt Vilseck Würzburg Kitzingen Giebelstadt Illesheim Sales Est. End State: $35. 7 M Hohenfels Ansbach Garmisch 2 Aug 06 De. CA/EU-CC 31

Ramstein Zone Beginning FY 06 11 Commissaries Germany Idar-Oberstein Neubrücke Baumholder Ramstein Sembach Heidelberg Sales FY 05: $142. 9 M Kelley Vogelweh Patch Mannheim 2 Aug 06 Panzer De. CA/EU-CC 32

Ramstein Zone End FY 09 11 Commissaries Germany Idar-Oberstein Neubrücke Baumholder Ramstein Sembach Heidelberg Sales Est. FY 09: $136. 1 M Kelley Vogelweh Patch Mannheim 2 Aug 06 Panzer De. CA/EU-CC 33

Ramstein Zone End State 6 Commissaries Germany Idar-Oberstein Neubrücke Baumholder Ramstein Sales Est. End State: $92. 5 M Sembach Heidelberg Kelley Vogelweh Patch Mannheim 2 Aug 06 Panzer De. CA/EU-CC 34

Wiesbaden Zone Beginning FY 06 12 Commissaries Germany Gießen Bad Nauheim Spangdahlem Gelnhausen Bitburg Büdingen Wiesbaden Hanau Sales FY 05: $74. 3 M Babenhausen Mc. Cully Dexheim 2 Aug 06 Darmstadt De. CA/EU-CC 35

Wiesbaden Zone End FY 09 5 Commissaries Germany Gießen Bad Nauheim Spangdahlem Gelnhausen Bitburg Büdingen Wiesbaden Hanau Sales Est. FY 09: $37 M Babenhausen Mc. Cully Dexheim 2 Aug 06 Darmstadt De. CA/EU-CC 36

Wiesbaden Zone End State 3 Commissaries Germany Gießen Bad Nauheim Spangdahlem Gelnhausen Bitburg Büdingen Wiesbaden Hanau Sales Est. End State: $35. 9 M Babenhausen Mc. Cully Dexheim 2 Aug 06 Darmstadt De. CA/EU-CC 37

In Summary • Beginning 2006 – 57 commissaries • By end 2006 – Close Bad Kissingen, Keflavik, Kitzingen, Giebelstadt & Babenhausen • Forecast reach end state around 2012 – 35+% fewer stores • Project end state sales at 70+% current business 2 Aug 06 De. CA/EU-CC 38

2 Aug 06 De. CA/EU-CC 39