Decision Making Decision Making Styles Directive Controlling Consultative
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Decision Making
Decision Making Styles Directive Controlling Consultative Democratic Consensus Empowering
Decision Making Style Directive – Leader Decides § Advantages -Quick -Easy § Disadvantages -May not be the best answer -Lack of support for the decision § Good examples for use -Emergencies -Support is not needed
Decision Making Style Directive – Consultative • Advantages -Relatively fast -Additional ideas were considered • Disadvantages -Still may not be the best answer -Lack of support for the decision • Good examples for use -Limited time for making the decision
Decision Making Style Democratic – Majority Rules • Advantages -Most people support -Everyone had equal consideration • Disadvantages -May not be the best answer -Lack of support for the decision • Good examples for use -Decision is not critical -Large numbers of people are involved
Decision Making Style Consensus – Everyone Will Support the Decision • Advantages -Provides the best answer -Obtains the most support • Disadvantages -Slow -Not easy Good examples for use -Critical decisions -When implementation could be difficult
Understanding Consensus § Does not equate to 100% agreement § Does equate to 100% support for the decision § Every person on the team must be able to say that they have -Had a chance to speak -Has spoken -Has been heard
Keys for Reaching Consensus § Contribute; do not defend § Seek a win-win solution § Actively listen to other people’s views § Find out the reasons for other people’s views § Do not agree for the sake of agreeing § Avoid voting or averaging § Confront your differences politely
Which Style Is Best? • Directive • Consultative • Democratic • Consensus
The Selection Process • Each leadership team needs to determine which is best for them • What I have found that most leadership determines is best is that it depends on the situation • Decisions must be separated into two categories: major and minor • Major decisions: – Strive for consensus – A back up style needs to identified in case the group cannot reach a decision – Options would include that the leader decides or use the democratic process • Minor decisions: which style is not critical
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