DCX Server Storage DC Operations COIT Uniten 28

DCX Server, Storage & DC Operations COIT, Uniten 28 March 2018

TNB-ICT Strategy & Planning Innovation Architecture, Security & Governance Business Partner Network & Telco Application Data Center & IT Infrastructure

DCX • Highly secure, reliable and cost effective services for TNB’s business operation • Expand non-tariff revenue business portfolio • Build and enhance new capabilities among TNB staff

DCX Services Managed Services Cloud Services Disaster Recovery (DR) Services Day-to-day IT infrastructure operation On-demand computing resources DR plan & test to minimize disruption during disaster • Private Cloud • Public Cloud Broker • Hybrid Cloud • DR Planning & Consultancy • DR Seat/Workplace • Off-site Backup • Managed Servers • Managed Security • Managed Network Co-location Big Data & Io. T Distributed Data Center Data center space & facility leasing Big data analytics and intelligent sensors On premise compute resources • High Performance Computing (HPC) • Highly Secured Facilities • Space Leasing • • Smart Grid Smart Metering Intelligent Assets HR Analytics • • Power plant Substation Plantation Regional DC

DCX Capacity in Summary 35, 000 Mailboxes 3, 000 Virtual Machines 2. 6 PB Storage 121 Applications

DCX Technologies

Private Cloud Technology Server Virtualization ----------------------------------------Storage Virtualization Enterprise SAN Volume Controller Storage Hypervisor

Infra Landscape (Active-Passive) Database / Application Prod / DR / STG /DEV Physical / Virtual Machine RHEV / VMWARE / UNIX ~2, 400 Cores, ~120 TB RAM 2. 0 PB Useable storage Thick / Thin Pool Dynamic Provisioning Auto-Tiering/ Easy Tier Flashcopy Replication RAID 10 / RAID 6 2. 6 PB RAW storage

Infra Landscape (Active-Active)

Servers UNIX Operating System HPE - Superdome 2 OS : HPUX SLA : 99. 999% IBM - Power 6 & 7 OS : AIX SLA : 99. 999% 99. 999 % • Proprietary UNIX OS are tied together with enterprise grade server. • Enterprise grade server offers all component redundancy. Key components are: ü N+N redundant power supplies, fans and I/O. ü Online replacement and redundant Onboard Admin, utilities, service processor subsystems, and RAID Protection disk. ü Call home feature if any parts fail • Enterprise/proactive care support. Common feature are Ø 2 hours response time and 4 hours onsite technical support

Storage - SAN Storage (SAN) Hitachi – Gseries SLA : 99. 999 % 99. 97 % IBM – DS 5 series SLA : 99. 9 % HPE– 3 PAR SLA : 99. 999 % Brocade DCX SLA : 99. 999 % IBM SVC SLA : 99. 999 % • Interconnect multiple storage and virtualized via SAN Volume Controller • Enterprise grade storage that offers all component redundancy. Key components are: ü N+N redundant power supplies, fans and I/O. ü Online replacement and redundant Onboard Admin, utilities, service processor subsystems, and RAID Protection disk. ü Call home feature if any parts fail • Enterprise/proactive care support. Common feature are Ø 2 hours response time and 4 hours onsite technical support

Storage - Backup IBM – Protectier IBM – TSM • • • IBM – Tape Library IBM – Spectrum Protect Enterprise Backup SLA : 99. 999% 99. 999 % EMC- Avamar Midrange Backup SLA : 99. 999% HDS - HCP Unstructured Data Storage SLA : 99. 999% Backup are categories into 3 which are • Enterprise Backup • Midrange Backup • Unstructured Data Storage (Long term retention) Enterprise grade architecture that offers all component redundancy. Key components are: ü N+N redundant power supplies, fans and I/O. ü Online replacement and redundant Onboard Admin, utilities, service processor subsystems, and RAID Protection disk. ü Call home feature if any parts fail Enterprise/proactive care support. Common feature are Ø 2 hours response time and 4 hours onsite technical support

Monitoring/Reporting Storage Monitoring

Monitoring/Reporting Server/application Monitoring

Monitoring/Reporting Server/application Monitoring

Why Do We Need Backup? • Act as 1 of the defenses in disaster recovery plan • Provide full recovery when disaster happen • Growing of business data increases more problems • Minimize the impact/risk of human error • Archival of data

Common Reason for Recovery • Server crashes Can lead to data loss • Virus infection Aggressive malicious viruses can corrupt files and disable servers • Hard drive failure Hard drives have a finite lifetime and can fail suddenly and without warning. • Human error Files can accidentally be deleted or become corrupt

What Do We Backup? Database Backup Filesystem Backup Transaction Log Backup Bare Metal Backup Virtual Machine Backup System State Backup

Backup • Data Protection Approach (Frequency, Retention and Policy) Short-Term Retention (Snapshot copy) 2 x SVC Snapshot/day Daily Full – retain 1 day Mid-Term Retention (HDS Storage) Daily Full – retain 7 days Weekly Full – retain 1 month Long-Term Retention (HCP Storage) Monthly Full – retain 1 year Yearly Full – retain 1 year

Backup Technologies in TNB IBM TSM • Enterprise level backup Commvault Simpana • Enterprise level backup EMC Avamar • Midrange level backup

TSM BACKUP INFRASTRUCTURE

BANGSAR BANGI Client Servers TSM Bangi Server Primary Storage Pool Standby TSM DR Server Client Servers TSM Bangsar Server Replication DISK (SAS) Virtual Tape Library (VTL) Secondary Storage Pool Primary Storage Pool Virtual Tape Library (VTL) DISK (SAS) Secondary Storage Pool LTO 5 Tape Library

TSM Storage Infrastructure • LTO 5 Tape - Physical size (1. 5 TB) per tape - Logical size (around 3 TB) per tape • Virtual Tape Library (VTL) • DISK (HCP, SVC, appliance storage) • Total size: >2 Petabytes of data in the backup storages

TSM Console

COMMVAULT BACKUP INFRASTRUCTURE

BANGSAR BANGI Windows Client Servers Linux Client Servers Unix Client Servers HPUX Client Servers Windows Media Agent Linux Media Agent Unix Media Agent HPUX Media Agent Commserve Bangi Commserve Bangsar HDS Primary Storage Pool Replication Secondary Storage Pool HCP

Commvault Console

AVAMAR BACKUP INFRASTRUCTURE

BANGSAR BANGI Client Servers Client Servers Avamar Bangi Client Servers Avamar Bangsar Replication Avamar Appliance Storage Client Servers

Avamar Console

Data Center (DC) is a facility that houses IT equipment (e. g. servers, storage, backup etc) and M&E equipment (e. g. UPS, PDU, genset, chiller etc) § TNB’s DC plays important role in ensuring reliable power supply nationwide. § It supports NOC systems that provide Teleprotection and SCADA for NLDC. § Any disruption to NOC systems will have an impact to NLDC operations § TNB DC also hosts critical systems supporting TNB’s key business requirements e. g. BCRM, e. CIBS, ERMS, EHRMS, RMR, TOMS, MFFA, ESS and Email. Genset Network Equipment Fire Suppression System Uninterruptible Power System (UPS) Servers Battery Bank Storage & Backup

DCX Location DC Penang DC Bangsar DC Kuantan DC Bangi DC Kluang

DC Bangi

DC Bangsar

DC Facilities (1)

DC Facilities (2)

DC Facilities (2)

THANK YOU