Day To Day Trade Adjustment Assistance TAA Services

The purpose of the TAA Standard Operating Procedures (SOP) is to create a clear

• What is a “File Naming Convention” and what does that mean to

• Uploading Documents to www. Jobs 4 TN. gov – Upload documents as

• Benchmarks and Measurable Skills Gain – Go to www. menti. com on

• Emailing your TAA Specialist – Who should you include in the email

• Case Closures and Creating A Credential – Do you create a (training)

• 30/60/90 Day Follow-Ups – My participant has completed their TAA service, do

TN Trade Adjustment Assistant Specialists Edward Jenkins TAA Specialist – West TN Region Direct

Slides: 10

Download presentation

Day To Day Trade Adjustment Assistance TAA Services Standard Operating Procedures Tracy Bunch, TAA Specialist – East TN Region | July 2019

The purpose of the TAA Standard Operating Procedures (SOP) is to create a clear understanding of the steps needed to be taken when an eligible trade impacted worker requests services at the American Job Center under the Trade Adjustment Assistance Act.

• What is a “File Naming Convention” and what does that mean to me? – It is a uniform structure for naming your files in a way that describes what they contain and how they relate to other files. – When saving files to upload to www. Jobs 4 TN. gov, save them in the TAA File Name Convention format on your computer. • The TAA File Naming Convention for all TAA files that are going to be uploaded to www. Jobs 4 TN. gov is: – Lastname, Firstname (Item) mm-dd-yyyy – Reynolds, Malcolm (TAA Training Packet) 06 -14 -2019 – Washburne, Zoë (Weekly Cert) 07 -06 -2019 (use the Saturday date that is on the certification)

• Uploading Documents to www. Jobs 4 TN. gov – Upload documents as ONE file whenever possible. Examples: • The complete TAA training request packet. • The benchmark AND measurable skills gain WITH grades. • The RTAA packet. – Enter a case note when uploading documents. – Upload the document IN the case note. – Create the case note IN the benchmark.

• Benchmarks and Measurable Skills Gain – Go to www. menti. com on your cell phone! – Enter code: 22 44 39

• Emailing your TAA Specialist – Who should you include in the email when you email your TAA Specialist? • TAA Specialists Edward Jenkins, Karen P. Carter-King & Tracy Bunch • Your Team Lead • Your One-Stop-Operator (OSO) • TRA Representatives Angela Carnahan & Chris Burton • Tiffany Kerstetter, Assistant Director of UI/TRA • IF the email is RTAA related you ALWAYS include TRA Representative Marcus Warren.

• Case Closures and Creating A Credential – Do you create a (training) credential if you have the follow-up form but not the credential? • Yes, you create the credential and link the follow-up form, but you will still need to upload the credential once you receive it. – Who updates the Individual Employment Plan when the participant completes TAA services? • The TAA Representative is responsible for updating the IEP to reflect completed objectives.

• 30/60/90 Day Follow-Ups – My participant has completed their TAA service, do I need to do anything else? • YES! You need to follow up with your participant every 30 days for the next 90 days. – Document in case notes your contact, contact attempts, and information obtained during these follow-ups. – If participant finds employment, request: » Employer name » Hire date » Full-time or part-time » Wage amount – Document all of this information both in case notes AND in their TAA application.

TN Trade Adjustment Assistant Specialists Edward Jenkins TAA Specialist – West TN Region Direct Line: (901) 543 -2054 Edward. C. Jenkins@tn. gov Karen P. Carter-King TAA Specialist – Middle TN Region Direct Line: (615) 206 -6642 Karen. P. Carter@tn. gov Tracy Bunch TAA Specialist – East TN Region Direct Line: (615) 494 -4260 Tracy. Bunch@tn. gov