Dashboard Systems for Service Planning Asset Management April

Dashboard Systems for Service Planning & Asset Management April 2016

Moonee Valley Context Integrated Community Facility Planning feeds into…. Service Planning Assessment Management Strategy Review Community Facility (CF) Planning Framework 2

Service Planning Journey 2012 • Service Planning for Core Maturity - MAV Step AM Program driver • 6 months (intense) • 11 high level Service Plans (asset focus) 2013 • • 2014/15→ Evaluation and soul searching 4 year new initiative 17 high level Service Plans Service Plan User Guide • Roll out next stage of service planning • All service areas involved 3

Service Planning Overview What we did • The results • The process • The outcome Key learning 4

What we did – The results Javascript Web Based “Service Plan Solution” • Links to other corporate data (finance, asset management system) • Service Plan Reports • Proposed Actions Reports • Council Programs & Services Reports • Multiple queries 5

What we did – The process 12 Months of works with intense period towards end • Defined what we wanted to collect in consultation with stakeholders • Service Plan User Guide • Collected data in excel spreadsheets • Built a database with a web application interface to manage the data • Shift from “Service Map” to Departments • Migrated data from spreadsheets to the web application • Triggered better engagement and ownership 6

What we did – The Outcome/Key Learning Service Planning has returned home • A recent organisational review has this now residing in corporate planning 2016…. . → • Service Plans will be the principle reference for our long term planning Key Learning Some tasks may seem initially complex. Breaking a task into simpler components, creates a greater chance of engagement if you want to implement change. 7

Asset Management What we did Asset Registers Request for services Dashboards for contractors, etc Inspection Reports etc. Key learnings Augment AMS with targeted reports • Eg. Local Government Performance Indicators • Road Management Plan • Contractor Performance Operational staff should “own” reports Data – clearly define, clean and validate 8