Danish Better Regulation Special Advisor Katrine Brems Olsen
Danish Better Regulation Special Advisor Katrine Brems Olsen Kat. Ols@erst. dk www. danishbusinessauthority. dk/better-business-regulation
Better regulation Simplifying existing regulation Burden hunters Behaviou -ral insigths Business Forum for Simpler Rules Preventing burdens from new regulation Consultation SCM measurements EU legislation
Simplifying existing regulation Implementation Regulation § § § Communication Digital solutions Processing time
Example: Cross country commuters § Danes living in § § Sweden Working in Denmark and Sweden Applying for social security
Simplifying existing regulation Burden hunters Behavioural insigths Business Forum for Simpler Rules
Mindset Method
How to approach it Broad Narrow
How to apply it
The project method Scope/ project design Learning about users Analysis Idea/ concept development Test concepts Implement
Example: The NACE Code Project
Our problem 20 – 35% errors Bad data quality 10. 000 phone calls a year
Their problem I think it was that industry code, because it was under building and construction activities, which requieres specialisation. But there was also a code called ‘other building completion’. If I mark that industry code, then I’m not sure if it’s right or not. It was pretty much a guess. Carpenter
End-user I: the company
End-user II: the case worker
New innovative, digital solution Based on results Better communication
Example: Administration of structural funds
Development Work shop with end-users Co-creation of concepts Dare to involve
Staying in power Some things I find really annoying. I have agreed to participate in this project and to meet with you today because it is the first time I´ve ever experienced that anyone is interested in what goes on out here on the prairie. Small business, Transport
Simplifying existing regulation Burden hunters Behavioural insigths Business Forum for Simpler Rules
Fly in urinal
The simple fact is that we’re not superrational, selfish optimising machines. Conventional economics has traditionally proceeded as if we are, but experiments to test predictions of economic theory have regularly disputed these cornerstones of longaccepted wisdom. Chris Starmer, The Conversation, 28 July 2014
You know that apples are better for you than pizza
The Intervention Ladder. Adapted from Public Health: The Intervention Ladder. Ethical Issues Nuffield Council on Bioethics, (2007) Cambridge Publishers Ltd. , p. 42.
Does it work Reactions 70% 68% 66% 64% 62% 60% 58% 56% 54% 52% 50% Kontrol brev Nudgede brev + rødt brevpapir…
Reducing costs by enhancing data quality in the Danish Business Register
Presenting data in a pop-up Missing
Positive results
Cost effectiveness ur o y e t a Upd the n i n o i t informa er t s i g e r s busines
Nudging is not politics We do not: § Limit choices § Change the cost of alternatives § Regulate
Nudging is nudging
Simplifying existing regulation Burden hunters Behavioural insigths Business Forum for Simpler Rules
Implementation Regulation
End user-focus Co-creation Enhancing the quality of regulation
Next step
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