Cybersource Pte Ltd Epayment An integral part of

<Cybersource Pte Ltd> E-payment: An integral part of your e-business initiative Cybersource Pte Ltd is a Singapore incorporated company and has no relation, in whatsoever to Cyber. Source, Inc, USA. Similarity in names is purely coincidental

Agenda • • E-business Overview E-business Objectives Different types of e-payment E-payment Process Payment

E-Business: Overview • Companies started implementing ebusiness concept and processes since 1996 • Companies like Cisco, Oracle and Dell have reaped significant benefits (sales and cost savings) from e-business implementation • MNCs are leading the e-business implementation Copyright© 2001, Cybersource Pte Ltd

E-Business: Overview • E-business is not a one-off project. It requires top management commitment, with continuous support from the whole company. • It integrates all the functions of the company, creating a seamless and efficient business process, allowing the company to compete more aggressively Copyright© 2001, Cybersource Pte Ltd

E-Business Objectives • • Increase sales Increase efficiency Reduce cost Streamline business process Inventory management Information management Supply chain management Copyright© 2001, Cybersource Pte Ltd

E-Business Process Business - Business Payment ERP Order Processing Purchase Orders SUPPLIERS CONSUMERS Data

E-Payment Methods • Different e-payment methods include: – credit card payment – smart-card payment – pre-paid mode (micro payment) – post-paid (billed by a billing organisation, like telecom operators or utility companies) – direct debit (from bank account) – escrow services (third party) – direct TT instructions, and others Copyright© 2001, Cybersource Pte Ltd

EC Process Flow The transaction is authenticated here Any Bank issuing VISA / Master. Card 8 Credit Card Clearing House 128 bit encryption ISSUING BANKS http: //www. eshop. com Transaction server 3 2 Payment 1 Payment Service Provider 5 4 Buy 9 Payment Web Server 7 ACQUIRING BANK Digital Purchase Order Digital Receipt 6 Order Fulfilment CUSTOMER Copyright© 2001, Cybersource Pte Ltd MERCHANT

E-Payment Security • First layer, SSL security (128 -bit encryption) • Data security (firewall, etc) • What you know, what you have, who you are • Fraud reduction • PKI implementation Copyright© 2001, Cybersource Pte Ltd

Is Payment Necessary? • Payment is the most important element in e-commerce. Commerce is not complete if you cannot be paid! • E-payment implementation considerations: – Costs – Expertise – Flexibility – Experience Copyright© 2001, Cybersource Pte Ltd

Conclusion • E-business is a must for all companies, to compete successfully in this new era • This e-business initiative need to be supported with strong management support and commitment • E-business is not complete without payment. Copyright© 2001, Cybersource Pte Ltd

Contact Information Wong Jeat Shyan (Mr. ) CYBERSOURCE PTE LTD 745 Toa Payoh Lorong 5 #03 -02 HBM Building Singapore 319455 Tel: 65 -3580575 Fax: 65 -3580576 E-mail: jswong@cybersource. com. sg Copyright© 2001, Cybersource Pte Ltd