Customer Identification system based on Smart Card for

Customer Identification system based on Smart Card for PDA shops

Introduction Existing system • Identifies customer manually • Time consuming • Possibility of errors • High cost of maintaining records manually • Decentralized Data

Introduction Proposed System • Automated Identification system • Information gathered at central facility • Easy and fast retrieval of information at any time • Reduced cost of maintenance • More advanced techniques like bio-metric technology can be easily adopted

Background Prevailing system of public distribution is using books or cards to keep the information regarding customers. Verifying customer identification is a tiresome process when it is to be done through the manual process. Keeping information in books or cards will take not only some time but also will occupy more storage space. By introducing smart card as a medium to identify and keeping information on a central system will rapidly reduce the efforts and the cost.

Objectives • Introduce easy maneuverable smart Cards instead of books or cards • Online Identification of customer • Centralized information system • Cutting costs evolved in printing and making the books or paper cards

Features • Customer maintenance module. • Facility of writing New Cards • Interface for Reading Cards and verify the details in central system • Activate/Deactivate Cards • Deactivate card for temporary period after frequent access denials • User Role based dynamic access system • On request display of photo on client machine • Compare customer identity through bio-metric reader [optional]

How it works • Customer Card is inserted in the card reader at the branch. • The details will be validated in the central data base through dial up connection by the help of web service provided at central facility. • The validated status will be displayed on the branch computer and there by the operator can verify the customer.

Requirements Following are the hardware required at Central facility • Windows NT/2000 server • Smart Card Reader • Web service to verify the information sent by the branches. Following are the hardware required at branches • A PC with windows OS 98 or improved version • Smart Card Reader • Dial up connection

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