Customer Case Study Credit Card Integration Michael for

Customer Case Study Credit Card Integration Michael for Amaladhas, Dir. IT, (CCI) Scosche Industries QAD Bruce Le. Bel, CEO, Pro. Star Software, Inc. For the QAD We. CUG, Oct 22 -23, 2018 Your Systems. Your Way.

Agenda • Intro • Case study • Credit card processing Entry o Settlement o Process details o Security o • Benefits & Features • Contact Info © Pro. Star Software, Inc.

About Pro. Star Software • QAD's Solution Partner for payment card processing • Enterprise integration and applications to customize QAD with no change to source code • 20+ years industry experience providing applications and services to help customers reach their business goals © Pro. Star Software, Inc.

Overwhelmingly positive responses from CCI customers "Reduces the time needed for an authorization from 30 minutes to 10 seconds!" -Superior Essex "Our experience with Pro. Star has been excellent!“ -Argon Medical "Supporting our needs for Sarbanes-Oxley compliance. “ -Net. Shape Technologies © Pro. Star Software, Inc.

Case Study: • Founded in 1980 • Offices in 3 U. S States, China & • An award Hong Kong winning • Customer base: innovator of Big Box consumer Retailers, S&M technology, powersports and Web car audio • Products are products sold in over 50 countries • Total of 170 K sq. • • ft. warehouses 6 K+ SKUs, 10 K customers, 300+ suppliers High volume of customers and orders High credit card usage CCI since 2014 © Pro. Star Software, Inc.

Case Study: Problems: • Security issues, like sensitive info in email • Delays with order processing • Required constant monitoring • High manual effort • Changes to orders resulted in additional processing fees • Significant resources for closing out month-end • Credit card activity was rising – even more work for AR © Pro. Star Software, Inc.

Case Study: Results: • Compliant with PCI-DSS Payment Card Industry- Data Security Standard • Simplified Authorization & automated settlement • Secured operations. Encrypted credit card data immediately tokenized o No credit card numbers stored locally • Eliminated delay between entry of order, authorization, shipment • Order is available to the shipping sites upon authorization • Provided additional payment options for customers • Increased cash with instant payment on invoicing © Pro. Star Software, Inc.

Entry Process Before and After CCI Manual entry by many people With CCI: Just enter the order and it’s automatically done! © Pro. Star Software, Inc.

Settlement Process o Before CCI: Manual Settlement With CCI: Just run the update/report! © Pro. Star Software, Inc.

Process Details o Authorization amount can include several user-defined ‘cushions’ for final actual freight, taxes and other expenses o During SO entry, and other menu programs, on-line authorization number received. All provider transaction data stored for reporting/analysis • If declined, includes the reason for the decline o Automated re-authorization if: • • • Order value increases Partial shipment or delayed shipment And the dozen other reasons for re-authorization needed o “Credit card hold” data and logic o Optional manual entry of credit card authorization number © Pro. Star Software, Inc.

SO Process Details: Terms • Customer payment terms can be open or credit card and default on the Sales Order accordingly • A Sales Order can be identified for Credit Card terms and authorization on the header or the trailer • Orders (and Invoices) for open terms can be changed to a credit card terms at any time © Pro. Star Software, Inc.

Security • Data transmissions via trusted connections and encrypted to TLS 1. 2 protocol • Specific to authorization provider’s gateway • Authorization provider’s gateway, server and facility are certified to comply with PCI DSS. • PCI-DSS v 3. 2 compliance • Payment card data not stored locally. Sent securely to authorization provider’s “card vault”, which returns a token to CCI. • Tokens, with last 4 digits of card available for reference, can be Inc. © Pro. Star Software, stored for re-use on future orders

Benefits Show Up Right Away Eliminate delays o Eliminate security concerns o Reduce fees from the credit card processor o Reduce pre & post SO AR effort by 90% o Improve customer relations o Fast ROI o © Pro. Star Software, Inc.

Features To Help Your Work Rapid order entry for CC orders o Automated reauthorization if needed o • • • Partial shipment over shipment delayed shipment expired authorization order cancellations changes, returns, credits Delayed billing logic o ACH processing, too o Real-time automatic settlement and cash application in AR for actual invoice amount o Actual freight entered and included in settlement o • No need for inaccurate flat freight fees o Reports for tracking all authorizations © Pro. Star Software, Inc.

CCI Integrations and Functions – partial list o o All functions securely integrated in real time with YOUR selected provider of authorization and settlement services Sales Order Maintenance Pending Invoice Maintenance Service & Support Module o o Invoice Post invokes Settlement completion invokes AR Cash Application Credit Card Maintenance Works with all QAD versions and UI’s up to Channel Islands o Runs on QAD Cloud o Channel Islands version in process © Pro. Star Software, Inc.

Live Demo of Credit Card Integration Examples Questions and Comments welcome at any time! • Sales Order Maintenance with CCI performing card tokenization and order authorization • Multi-Invoice Payment by Credit Card, for invoices on open terms. © Pro. Star Software, Inc.

Your Systems. Your Way. 1 -800 -470 -7581 sales@prostarsoftware. com