Current State Technology Inventory System Contract Management RegionBusiness

Current State Technology Inventory System Contract Management Region/Business #1 System #1 • Recent rollout with moderate adoption • Contract repository Region/Business #2 Region/Business #3 System #1 • Awaiting rollout • Training is planned for T-1 month System #1 • Simple templates only • Limitations to use given legal environment in region • MS Word and Excel used to track matters System #2 • Legacy contract repository • Only accessible to team in Americas Matter & Financial Management System #3 • Recent rollout with limited adoption for matter management • Continuing reliance on spreadsheets for matter management • Primarily used for invoice review System #4 • Outside counsel invoice approval for ex-US Americas team … … … … 1

Best Practices Gap Analysis # Best Practices Current State Gap 1. Workflow process and technology to simplify intake, routing and authorizations Moderate 2. Consistent and effective tool utilization across team members Significant 3. Appropriate investment in tools to enable Department 4. … 5. … Low 2

Tool Criticality Analysis Workflow & Dashboards Technology Objectives Matter & Financial Management Contract Management Support client enablement � � Enhance collaboration and provide a line of sight across the department � � � Provide the data and metrics for decision making � � � High … … Tool Criticality Medium Legend: Critical to meeting objectives � Supports meeting objectives 3

Technology Roadmap Implementation Plan FY 20 XX Initiatives Q 1 Q 2 Q 3 FY 20 XX Q 4 Q 1 Q 2 Q 3 Q 4 Remediate Matter & Financial Management Taxonomy Define what constitutes a matter Map work leveraging baseline taxonomy Validate with Leadership Team Implement Contract Management Map current state drafting and approval process Define system requirements Conduct RFP … … 4