Current State Map Tool Current State Map Purpose

Current State Map Tool: Current State Map Purpose: Visualizes and illustrates the current flow of the entire process, from start to finish, providing a high-level view. It helps you identify redundancies and inefficiencies in your process. M

M Current State Map About Current State Maps • A CSM is like a flow chart; it tracks the steps in the process. • The CSM adds time to the steps – how long each step takes and the delay between steps.

M Current State Map Avoid Scope Creep • The start and end of your CSM must match to the boundaries of your process as established in your Project Charter. Verify the scope and stick with it!

M Current State Map Drafting a Current State Map • Begin by interviewing the people involved in your process – the stakeholders. • Take time to watch your process, to observe the steps that the stakeholders overlook. • Draft a map using Visio or Excel. Verify the map’s accuracy by sharing it with the stakeholders.

M Current State Map Symbols Start/End • This marks the two ends of the process. • Be sure this aligns with your defined scope! Routine Time • This marks any step in the process. Record the time it takes in the bottom box.

M Current State Map Symbols Decision • This marks a decision point, a yes/no or true/false question. Wait Time • This marks delay. Record the wait time in the bottom box.

Current State Map Example (Generic) M

M Current State Map CSM Initial Analysis • Once you have your map drafted and verified, you are ready to analyze it for waste and inefficiencies that are obstacles to your goal. • Some examples of obstacles: – bottleneck: too much work for the number of workers – redundancy: work passing through the same step without adding value – batching: work is only processed on a certain day leading to delay

Current State Map Example (Specific/Analyzed) M

I Envision Tool: Future State Map Purpose: Visualize how the process will function after the solution is put in place. This gives you a reference point against which to compare real changes and a way to assess how well the solution works.

I Envision Example (generic)

I Envision Example (specific)