Cumbria Care Modernisation Carlisle MidPoint Staff Engagement Briefing

Cumbria Care Modernisation Carlisle Mid-Point Staff Engagement Briefing 14 th February 2019 Serving the people of Cumbria

Agenda • • • Recap on Objectives Engagement so far Feedback received to date Timeline and Stages of the Process Next Steps Questions and Answers Serving the people of Cumbria

Thank you • Recognise this is a significant and sensitive change • Meaningful engagement and feedback critical to shaping a service fit for the future • Excellent engagement from staff so far • Support from Trade Union colleagues greatly appreciated Serving the people of Cumbria

Recap on Objectives Following this consultation, the outcome may result in redundancies therefore it should be noted that this is a formal redundancy consultation. The aims of the review are to: • • • Finalise the modernisation of Cumbria Care’s Residential Care Homes – Carlisle Ensure that the Council are making the necessary changes to keep pace with the Care Quality Commission (CQC) inspection standards. Deliver the best possible experience for residents; maintaining independence, receiving person centered care and providing social contact and activity Introduce new staffing structures that will ensure that we continue to deliver high quality care to the residents in the home. Introduce a new staffing structure that will provide staff with the support they require to carry out their roles to the best of their ability. Serving the people of Cumbria

Engagement so far • 1: 1’s are being taken up by individuals • Constructive FAQs have been received • Trade Union commitment and attendance has been welcomed • The engagement window is your opportunity to put forward your opinions and suggestions for the new service/team. Serving the people of Cumbria

Themes – Pay Protection Question Response If I choose a rota on reduced hours, will I be pay protected? Where possible allocation will be to the same or similar hours to current contracts to minimise reduction. If there is a reduction in hours then pay protection will apply. If you refuse allocation to a rota on the same or similar hours to your current contract and choose a rota on reduced hours then pay protection will not apply. If my hours are reduced and I receive pay protection, how will overtime be paid? If you previously worked 25 hours but your new contract is for 20 you will receive pay protection for the 5 hours for 12 months. If you work more than 5 hours overtime you will only receive payment for the additional hours worked you will not receive a payment for the 5 hours pay protection. e. g. If you work 10 hours overtime during one week you will be paid for 30 hours that week. Serving the people of Cumbria

Themes - Medication Question Response Is there a medication policy? Yes it is currently being updated and will be shared as soon as it has been completed. How can support workers focus on medication whilst carrying out other care provision duties? Administering medication as well as all other care duties are part of the person centred approach. Where will medication be Potentially both, the principles for this will be kept, in rooms or on a trolley? clarified in the updated medication policy. Why has the grade of the SW role not increased with this additional responsibility? The new SW role profile has been through the Council’s evaluation process and the grade has not changed. Serving the people of Cumbria

Themes - Rotas Questions Response Do the shifts start at the same time? How will a unit cope if multiple members of staff finish early? Proposed rotas have all shifts starting at the same time for effective handovers. With 3 SW on shift one per unit will finishing early and 2 will stay until the next shift starts. Can the night rotas have fewer shifts in a row, more than 4 nights is very challenging? This feedback will be considered in reaching the final decision. Why are the Supervisor rotas not a mix of day and night shifts? The proposed rotas for consultation have Supervisors working days or nights only. Feedback will be considered in reaching the final decision. Serving the people of Cumbria

Question Themes – Contract Types Response What will happen to my relief contract? There will still be a requirement for relief cover therefore relief contracts will remain in place with the exception of relief NSW roles as these roles are being removed. What will happen to individuals in permanent bank posts? All staff currently on permanent bank contracts will be in scope of the consultation process. E. g. if you have a Bank Supervisor contract you will be included in the assimilation and preference process with all staff with permanent Supervisor contracts. I’ve been acting up for 12 mths which role will be used? Your substantive post will be used for the assimilation not your acting up post. I’ve been in a fixed term posts for over 2 years will I be included in scope? We are looking at all fixed term/temporary arrangements as they are all individual in terms of length and reason. This will be confirmed on an individual basis. Serving the people of Cumbria

Themes - others Question Response Do I need to be interviewed for roles in DMH/Reablement? Any vacancies in DMH/Reablement will be advertised anyone who hasn’t secured a post in the new structure is on the alternative employment register. Recruitment to these posts will follow the normal process so an interview would be required. Will I be made redundant if the number of hours I’m offered is a lot less then I currently work? We will try to allocate hours to match current hours as closely as possible. If this is not possible and the hours you are offered are not a suitable alternative then you may be made redundant if there are no other options. What duties will the Supervisor do when working nights? The Supervisor role profile is the same on days as it is on nights. Serving the people of Cumbria

Timeline and Stages of the Process Serving the people of Cumbria

Review and Decision 25 th January– 10 th March Jan Feb VR Window (up to 3 weeks) 25 th January – 15 th February Assimilation and Vacancy Preference Process From 15 th March Timetable Final meeting and 14 th March 13 th Implementation 6 th May or earlier Engagement Period Mar Apr VR Approval Final Outcomes From 15 th March From Mid April May Serving the people of Cumbria

What engagement means for you? • • • Engagement period 25 th January – 10 th March Staff Meetings: • First – 24 th and 23 rd January • Mid-point – 14 th February • Final – 13 th and 14 th March Opportunity of 1: 1 s with management on request • 31 st January, 1 st, 8 th and 15 th February • Forms to book date and time available in homes • Cumbria Care Management, People Management and Trade Union representative • Group meetings can be arranged • Additional dates will be added if required Serving the people of Cumbria

Employee Information Website www. cumbria. gov. uk/employeeinformation/ Serving the people of Cumbria

Voluntary Redundancy • There is a commitment to reduce staff by voluntary means wherever possible. • VR applications are invited until 15/02/2019, applications are important as they could influence the review & decision phase. • There has been 26 VR applications received to date. • VR process and FAQs included on the Employee Information Website – Final approval by Executive Director – Corporate, Customer and Community – You can contact Your Pension Service regarding any queries relating to your pension Serving the people of Cumbria

Final Outcomes • Personalised outcome letters issued from Mid April • Any vacancies which have not been filled through Assimilation and VPP will be advertised internally. • For employees who have not secured a post: Ø Alternative employment support Ø Meetings with the Senior Manager & AD to discuss other options Ø Notice of redundancy issued Serving the people of Cumbria

Alternative Employment Support Meetings with Senior Manager / Assistant Director Trial Period? Alternative Employment Programme http: //www. cumbria. gov. uk/jobsandcareers/search. asp Serving the people of Cumbria

Next Steps • We will continue to gather feedback until the 10 th March. • The engagement window is your opportunity to put forward your opinions and suggestions for the new service/team. • All information gathered through the one to ones and on the preference forms will be considered. • The frequently asked question’s will continue to be updated. • Final decision meeting scheduled for 13 th and 14 th March. Serving the people of Cumbria

Discussion & Questions? Serving the people of Cumbria

Key dates & Contact information • Mid-point Meeting – 14 th February • Engagement period ends – 10 th March • Final Meeting – 13 th and 14 th March • People Management – Amy Thompson, Emma Haynes, Takara Hanks– 01228 221231 • Your Pension Service – 0300 323 0260 – Askpensions@localpensionspartnership. org. uk • Trade Union Representatives – GMB – Maddy Wilkinson - 07545573402 or gmbbranchsecretary@gmail. com – Unison – Cliff Evans (cliff. . evans@unisoncumbria. co. uk) and Thomas Stewart (07921257145) Serving the people of Cumbria