CROSS CULTURAL UNDERSTANDING SBI 4139 prof francien herlen

CROSS CULTURAL UNDERSTANDING SBI 4139 prof. francien herlen tomasowa, ph. d.

CROSS CULTURAL CONTACTS • STEREOTYPE VS GENERALIZATION • FIVE CULTURE DIMENSIONS

DEFINITIONS • • • EQUALITY vs HIERARCHY DIRECT vs INDIRECT INDIVIDUAL vs GROUP ORIENTATION TASK vs RELATIONSHIP RISK vs CAUTION

• become aware of your own cultural style STEPS TO INCREASE CULTURAL INTELLIGENCE • know the facts about cultures most comonly related to • identify ways to modify behaviour to the other culture • respond to other culture using modified behaviour

CROSS-CULTURAL TERMS AND PRINCIPLES TERMS • • • CULTURE COMMUNICATION CROSS-CULTURAL COMMUNICATION PRINCIPLES • • MAY NOT WORK FOR EVERY MEMBER CULTURAL GENERALIZATIONS == STEREOTYPES NO ABSOLUTE “RIGHTS” OR “WRONGS” ALL CULTURES HAVE VALUES & IDEALS THAT THEIR MEMBERS SAY ARE TRUE AND PEOPLE’S BEHAVIOUR MAY NOT ALWAYS REFLECT THOSE VALUES. CULTURE DOES NOT EXPLAIN ALL BEHAVIOUR. FIND A COMFORTABLEMIDDLE GROUND. THE MORE LEARN ABOUT OTHERS, THE MORENDERSTAND HOW CULTURE INFLUENCES INDIVIDUALS AND THEIR COMMUNICATION WITH OTHERS.

TERMS RE: U T L CU R OF U O I V EAM , AND BEHA R T S N IETY IEFS L C MAI E O B S , S P IN A ALUE THE V ANT GROU IN DOM THE INDIVIDUAL BEHAVIOU THE ACTIONS AND ACTI R: VITIES OF ONE PERSON GENERA L IZA TION: A GENERA STATE L ALL THE BEHAVIOUR TH MENT DESCRIB ING AT DOE TIME. S NOT A STEREO PPLY TYPE: AN EX AGROU P OFTEN AGGERATED B ELIEF A B OFINFO BOUT RMATIO ASED ON A LA CK N OR CO OF THA T GROU NTACT WITH M P EMBER S • MELTING POT: A SOCIETY IN WHICH ETHNIC GROUPS BLEND AND BECOME ONE GROUP • MOSAIC: A SOCIETY IN WHICH ETHNIC GROUPS RETAIN THEIR SEPARATE IDENTITIES BUT TOGETHER FORMTHE LARGER COMMUNITY

S M ER T • MINORITY: a number that is less than one-half of the total number; a group that is not part of the larger or more powerful group • MAJORITY: a number that is more than one-half of the total number; a group that is more powerful than the other groups • HOMOGENEOUS: made up of one group; having members that are all the same • HETEROGENEOUS: made up of a variety of groups; having members that are not all the same

God Bless you !