Critical Event Management Program Critical Event Management Program

Critical Event Management Program

Critical Event Management Program “When a crisis occurs, we’re here to partner with you to meet your workplace needs. ” § Specialized resources and professionals available to provide experienced expertise and support during a workplace crisis or disruptive event

How it Works § Client reaches out to Health Advocate when experiencing a critical or disruptive event § Health Advocate’s Licensed Counselors provide consultation to the HR team to manage a workplace crisis or disruptive events such as: -Organizational change and restructuring

Key Components § 24/7 Unlimited Telephonic Professional Consultation - Assesses the event and advises the HR team on the best approach to respond - Develops a strategy to minimize employee disruption, maintain normalcy and productivity - Develops an effective employee communication plan § On-Site Support -- In additional to the above, provides group facilitated discussions and one-one

Key Components (continued) § Risk Mitigation Training - As a precautionary measure to address situations that could lead to risk, (e. g. , drug/alcohol issues, harassment, workplace violence, etc. ) --Or following a disruptive event to improve preparedness

Pricing ▪ Client purchases an annual policy and uses resources on an as needed basis § Three policies and their total annual hours are available Note: All on-site professional support and training time is tracked as part of the annual hours. Travel costs are included in policy price.

Launch Plan § Eblasts § Flyer posted on communications library § PPT available § Proposal § Contract (pending)