Crib Master Pro Stock 560 January 2012 Support

Crib. Master™ Pro. Stock 560 January 2012 – Support Training 1

Crib. Master Support Options http: //www. cribmaster. com/vending. html ftp. ecribmaster. com/pub Videos - ftp. ecribmaster. com/pub/documentation/videos/ Technical Support 1 -855 -CRIB-CMS 1 -855 -274 -2267 Crib. Master Supportal – support@cribmaster. com 2

PROSTOCK SPECIFICATIONS Ø Dimensions - 83”(Tall) x 35. 2”(Wide) x 38” (Deep) Europe 210. 8 cm (Tall) x 89. 5 cm (Wide) x 96. 6 cm (Deep) Add 5. 9” (15 cm) for pallet height Ø Weight – 900 lbs Un-stocked (409 Kg) with pallet Ø Power Requirements – 4. 5 Amps. @ 115 VAC 60 HZ and 2. 25 Amps @ 240 VAC 50 HZ Ø Temperature Range – 40 Degrees to 140 Degrees (5 to 35 Celsius) Ø Humidity of 20% to 80% RH Non-Condensing Ø Item Weight – 35 lbs (15. 87 Kg) (Evenly Distributed per Carousel) Ø Medium to High Security (except for Pro. Stock Lockers)

PROSTOCK PALLET AND RAMP 4

MAJOR COMPONENTS 6

COMPUTER CONNECTIONS 7

COMPUTER CONNECTIONS DONGLE 8

DRAWER COMPONENTS 9

DRAWER CONTROLLER CARD 10

HOW TO CONFIGURE A CAROUSEL Remove Carousel Locate bin to change and remove plugs Insert bin divider guide 11

HOW A DRAWER OPENS (SOLENOID) 12

HOW A DRAWER OPENS (ACTUATOR) 13

PROSTOCK DRAWER NAMING (CHAINED, SLAVE OR AUX) 14

PROSTOCK PORTS 15

PROSTOCK BIN NAMING Bin Naming Format <Crib #>-<Carousel #>-<Slot #> Ex: 10 -128 -56 is located in Crib 10, Drawer 128, Slot 56 16

PROSTOCK LOCKER CONFIGURATIONS 17

PROSTOCK LOCKER L 06 L 05 L 04 L 03 L 02 L 01 18

LOCKER NAMING Locker Naming Format <Crib #>-<Carousel #>-<Locker #> Ex: 10 -128 -L 01 is located in Crib 10, Drawer 128, Locker 1 Locker Numbers work from right to left. 19

PROSTOCK ITEM ALLOCATION Ø For Crib. Master Client versions prior to 9. 6 there is a bin allocation utility (not embedded) called the “Pro. Stock Bin Creator”. (This version does not import automatically. ) Ø Within the Crib. Master 9. 6 Client there is “Pro. Stock Management” (embedded) which allocates items into bins and imports automatically. Both versions achieve the same goal of allocating items. (Next Slide) 20

ITEM ALLOCATION Both allocation methods start with a CSV file derived from the Check. List. The data is the same however column order is not. Use this CSV format for the Pro. Stock Bin Creator Use this CSV format for the Pro. Stock Manager. Delete the header row before loading. (Red Arrow) 21

ITEM ALLOCATION – PROSTOCK MANAGEMENT Click SYSTEM; Click Db Utilities; Click Pro. Stock Management 22

PROSTOCK MANAGEMENT – ITEM PREVIEW After you have ASSIGNED BINS, click the PREVIEW CONFIGURATION button to view a graphical report. This report is beneficial when physically pulling bin dividers. 23

PROSTOCK BIN CREATOR PROGRAM 24

BIN CREATOR PROGRAM OUTPUT FILE 25

BENEFITS OF USING PROSTOCK MANAGEMENT Ø Saves you hours and hours of time. Ø Output file is ready for import. Ø Pro. Stock Management imports automatically. Ø Removes much of the potential of human error. 26

ITEM RECONFIGURATION OR REALLOCATION Ø Determine how much space you need. Ø Determine how much space you have available. Ø Could slots be re-arranged to fit. Ø Would it be better to re-arrange the entire crib? Ø Are there empty slots? Ø Can a larger empty bin be split into smaller bins? Ø Is the machine full or almost full? Ø If you need to add a large item(s) is there enough contiguous bin space? (Item reduction and total reconfiguration? ) 27

ITEM RECONFIGURATION SOLUTIONS TO ADD ITEMS 1. Replace same size items. (Equal slots) 2. Split larger empty bins into smaller bins 3. If machine is full remove items to add other items. (Reconfigure with Pro. Stock Manager Bin creator? ) 28

PROSTOCK UTILITIES AND TROUBLESHOOTING 29

TRANSMISSION ERROR Check carousel for a jam. Ø Product sticking out of carousel Ø Door mechanism bent Ø Plastic Divider inserted up-side down Ø Rubber-band underneath carousel 30

DRAWER ASSIGNMENT Drawer Board must be assigned (flashed) to the board. (Open Drawer) 31

CALIBRATION Go to Admin Pro. Stock Diagnostics Calibration 32

CALIBRATION VIDEO REASONS TO CALIBRATE 33

SPIN TEST 34

ATR OPTIONS SCREEN CRIB(S) MACHINE(S) 36

PROSTOCK OPTIONS 37

ATR MACHINE OPTIONS Ø Carousel. Lights. On – False Ø Command. Time. Out – Timeout in ms between sending and Receiving a Command Ø Com. Port – COM 1 Ø Locker. Lights. On – TRUE (They Look Cool) Ø Max. Door. Tries – Number of times to try to open the door. Ø Record. Transaction. On. Jam – Book a Transaction if the door failed = True Ø Spin. Time. Out – Seconds to stop Spinning a Carousel 38

ATR OPTIONS SCREEN DEFAULT OPTIONS FTP: //FTP. ECRIBMASTER. COM/PUB/DOCUMENTATION/ATR 9/ATR OPTIONS. PDF 39

ATR DEFAULT OPTIONS Ø Default Employee – Must enter a Default Employee. Ø Web. Service. URL – Enter Web URL to download ATR updates. Ø Allow Card View – True activates Images Support on ISSUE screen. Ø Allow Carousel View – True activates Image Support on ISSUE screen. Ø Badge. Good. As. Pin – False forces screen to ask support badge and PIN. Ø List. By. Item – Collapses ISSUE list to display by Item instead of Bin. Ø Show. Login. List – Displays “Please Scan your Badge” before login. Ø Site. Filtering – Must be TRUE for Crib. Master Advantage Ø Timeout – Time in seconds that ISSUE screen will logout with no activity. 40

ATR OPTIONS SCREEN – CRIB / MACHINE OPTIONS Prostock Diagnostics will only work using COM 1 41

Best Practices Ø Use the “Pro. Stock Bin Creator” or “Pro. Stock Management” to allocate items. Ø Use Pro. Stock Lockers for larger items when you can. Ø Use rubber-bands to hold items inside. Assume you need rubber-bands until you find out different. Ø When calibrating, spin test several different bins. Once is not enough. 42