Crexendo Inc Crexendos Cloud Communications About Crexendo Publicly

Crexendo, Inc.

Crexendo’s Cloud Communications

About Crexendo • • Publicly Traded OTC MKT: CXDO Headquartered in Tempe, AZ with Regional Offices in Utah and Nevada Founded in 1998 Data center hosting for over 20, 000 voice & data customers CLEC in 43 States with Ability to Sell in all 50 States & Canada Live 24 x 7 customer service Experienced management team: • Steve Mihaylo, CEO (36 years Inter-Tel, 5 years Crexendo) • Doug Gaylor, COO (22 years Inter-Tel, 4 years Crexendo) • Satish Bhagavatula, CTO (15 years Inter-Tel, 4 years Crexendo) • VP & Engineering Staff – Collective 150+ Years in Telecom

Everything Is Moving To The Cloud. Personal Use Has Been A Main Driver of IT Professionals Moving To The Cloud… “I realized when using the Amazon Cloud for music that… Having all stored files available at a moment’s notice, anywhere, any time would increase business. ” -Chief/Deputy CIO, Small Business* Today Businesses Rely On Cloud Technology To Power Their Business Solutions * As stated by: CDW’S 2013 STATE OF THE CLOUD REPORT

Why the Dramatic Shift to Cloud? The massive shift to cloud-based, hosted communications comes from the realization that telecommunications only powers your business. By outsourcing this critical business function, you can get back to focusing on your core business strategy.

The Market Believes In The Cloud. * As stated by: Infonetics Research 2015

Old Model vs. Today Traditional Communications Data Circuits Local Circuits PBX NETWORK Cloud VOIP Communications CLOUD Internet Broadband Circuit ROUTER Cost Areas ü Local and Long Distance ü Phone System ü Maintenance or T&M (per trip) ü Phone Lines ü Internet Service Cost Areas ü Phone/ Device ü Internet Service ü Router/Cabling

Award-Winning Technologies. You Need A Phone System. Why Not Make It The Best?

World-Class Products.

Cloud Telecom Features Crexendo Cloud Vo. IP Features Highlights User Features - Continued • • • • • • Business-Class Voicemail Attendant for dial by name, extension and company directory Unlimited Local & Long Distance calling Hunt Groups Conference Bridge – up to 20 party audio bridge/pin number Music/Message on Hold DID service Keep Existing Business Numbers Call Park, Call Retrieve Record A Call Unified Messaging Fax to Email Disaster Recovery/ Business Continuity User Features • • • Extension Dialing Follow Me/Find Me Intercom Call forward/Call transfer/Call waiting Twinning Paging • Consultative Transfer Blind Transfer Local 3 -way conference Web Portal/User Mgmt. HD Speakerphone Web Portal Simultaneous Ring Groups Call Center Apps • Monitor • Whisper • Barge • Auto Call Record • Reporting Many, Many More Line Features • • Enhanced 9 -1 -1 (E 911) Caller ID/Caller Name Display Callers log Do Not Disturb (DND) Optional Line Features • • • Toll-Free Numbers Virtual Numbers Crexendo Mobile for Cell Users

Building Your Telecommunications Cloud with Crexendo. Intuitive Web Interface: • Visual dashboard for voicemail, messages, and Cloud fax. • Visually manage your device, call routing, teams, and status Setup, Maintenance, & Self-Service : • • Phone Management Status Updates Call Logs And More…

Cloud Fax. Send and receive fax documents in real-time, on any device, from wherever you are! Computer > Tablet > Smartphone

Meet Crex. Mo. A departure from the standard 9 to 5. Take your office phone features anywhere Free International calls back to the U. S. Make calls over 3 G, 4 G, LTE and Wi-Fi Available for:

Call Center Agent § Easy Login/Logout thru DSS keys § Agent login status display on phone § Multiple queue participation per agent § Agents can monitor queues and their status Supervisor § Monitor, Whisper, Barge, Conference § Easy agent configuration and management § Force logout agent § Dashboard access

Call Center - Dashboard § Real time data – Call Status, Agents Status, Queue Statistics § Multiple concurrent access based on assigned privileges § Auto or manual data refresh support § Ideal wallboard for heads-up display

Call Center - Reporting § Daily/Weekly/Monthly Reports § Delivery to your e-mail inbox § Text or CSV format support § Comprehensive reports § Customize per your needs

Ultra-Fast Network Services. • Broadband • Digital Subscriber Line (DSL) • Flexible T-1 • Internet Access • T-1 • Web Services • Ethernet over Copper • Cable

Call Recording Record Individual Calls § DSS key toggle, or *72, *73 § User based permission Record All Calls § Extension based § Recordings delivered to group § ACD recordings – call center admin Access, storage, metering § Access – portal, email § Aac format, authenticated download § Storage metered – 1 GB free § Approx 100 hours per GB for aac

Data Center. • • • Fully Redundant Highest security levels Level 1 PCI compliance Nightly site backups and offsite tape rotation High performance bandwidth 9 -level network redundancy 24 x 7 interior and exterior surveillance N+1 redundant UPS power backup On site diesel generators Advanced fire suppression systems Redundant fiber entry points Certified engineers and security professionals Trusted Partners:

Trusted by Major Corporations.

Crexendo Cloud Communications Technology. Why Partner with Crexendo? 1. 2. 3. 4. 5. 6. World-class, enterprise-ready technology and features Small to No Cap-Ex, BIG Op-Ex savings. Up to 60% over traditional business phone service Continuous product and technology enhancements “White Glove” 24 x 7 x 365 customer service Secure, PCI compliant data center facility Publicly held (OTC: MKT CXDO) and run by telecom pioneer, Steve Mihaylo (CEO)

Thank You!