Crew Compliment OBJECTIVES The importance of Safety the

Crew Compliment

OBJECTIVES The importance of Safety & the effects of reduce crew

CABIN CREW DUTIES: To perform duties in the interest of CABIN SAFETY as mandated by Civil Aviation Regulation (CAR).

Cruise Takeoff Climb Pre-Departure Taxi A Descent Approach Land Taxi Park B Their job is to manage cabin safety from point “A” to point “B” safely and efficiently.

(OPEN DISCUSSIONS) WHAT DOES A CABIN CREW DO APART FROM ATTENDING TO SAFETY & CUSTOMER NEEDS FROM POINT A TO B?

THREATS n n n n Cabin design Ground congestion Flight crew error Turbulence Weather Late arrival of aircraft Late arrival of crew Flight diversion Aircraft Malfunction Passengers events Crew Scheduling error Ground Support error Flight Deck error Dispatch error Equipment malfunction Distraction

EFFECTS OF REDUCE CREW q q q High workload in the cabin Stress Fatigue ERRORS q q q Low Situational Awareness Omitting to cross check/verify door arming/disarming Inadvertent slide deployment Operational Decision – crew decision that unnecessarily increase risk Leaving door disarmed after pushback has commenced Communication – failure to communicate, miscommunication or misinterpretation of pertinent information. Failure to perform door status call. Procedural – intent is correct, execution is flawed. Intentional Non-compliance – deliberate deviation from regulations/SOPs Passengers not secured Unrestrained baggage & equipment