Creativity is just connecting things Steve Jobs Something

Creativity is just connecting things ………. . Steve Jobs

Something I Need How Long? Contact Vendor Wait, wait… How Much? Resembles what I Need

Siloed

Issue: Public Officials are being called by the press seconds after a call is dispatched. Issue: Paging process too slow. Press gets to officials before pages. Solution: Page simultaneous with dispatch. Issue: Telecommunicators need to focus on incident. Solution: Page by incident type Real Problem Solution: Vendor is working on solution, will be ready in 9 to 16 months, with next release.

Traditional Dot Thinking Issue: Public Officials are being called by the press seconds after a call is dispatched. Issue: Paging process too slow. Press gets to officials before pages. Solution: Page simultaneous with dispatch. Issue: Telecommunicators need to focus on incident. Solution: Page by incident type Solution: Vendor is working on solution, will be ready in 9 to 16 months, with next release. Real Problem

Trip to Surry County Wait, this does exactly what the vendor charges for. • Page on incident • Keep officials notified • Use current technology • Reduce workload • No additional costs Can we key off of incident and send a page? Do you know you can see it with a Blackberry? Great! Can we adjust to small screen? Could we get the code and adapt? No problem, display locally.

Remember this word ……. (for the test) Modding

Creativity is just connecting things ………. . Steve Jobs

Workshop Agenda • • • Welcome, Introductions, Sidebar Website First Impressions Who is the Audience? Web 2. 0 Concept and Components What Services are Expected? Good Design Process Smoke Signals of the Digital Natives The Good, the Bad, and the Truly Awful What do I do Next?

Items to Bring • The most recent copy of your favorite magazine • An advertising brochure that you found attractive • Your favorite website, cannot be Catawba County’s Website • A small item that you like • A remote control for an electronic device

Comfort Zone • • • Designed to take you out of your comfort zone You may be in a world you do not understand Learn from it, grow, and realize the potential Web 2. 0 philosophy Shared content • Shared tools • Unbounded dialogue • Cooperate, don’t control • Users add value