Creating Success with Amadeus Workplace Solutions Robert Bob

Creating Success with Amadeus Workplace Solutions Robert “Bob” Lowry Vice President, Product Management and Operations Amadeus North America February 6, 2003 © copyright 2002 - AMADEUS Global Travel Distribution S. A. / all rights reserved / unauthorized use and disclosure strictly forbidden

Technology That Makes a Difference l System functionality to streamline efficiencies and manage costs l Browser-based tools for flexibility, lowering expenses, and being competitive w w improve your business practices change your hiring criteria access non-GDS data easily reduce your connectivity expenses © copyright 2002 - AMADEUS Global Travel Distribution S. A. / all rights reserved / unauthorized use and disclosure strictly forbidden

The Amadeus System Accuracy and quality of airline connectivity w 292 airlines display last seat availability from the principal display w 349 airlines feature record locator return w 111 airlines are “Amadeus System Users”- using System for their own faring, availability and reservations w 40 airlines with e-ticket capability w 33 airlines participating in Negotiated Block Space with live space © copyright 2002 - AMADEUS Global Travel Distribution S. A. / all rights reserved / unauthorized use and disclosure strictly forbidden

Amadeus – Productivity Masters Productivity and efficiency tools l Air w “Dual City Pair” feature w Airline alliance availability l PNR w Live 72 hours after last booked segment w Up to 5 years on demand w Non-homogeneous PNR w “Wildcard” search for an Itinerary l Cruise l Hotel w 222 chains, 322 brands and 61, 560 properties w 90% of properties in system have complete access l Car w 48 car rental companies w Avis and Sixt in seamless with Europcar, Hertz, Alamo, National, Enterprise, Advantage, Thrifty scheduled during 2003 l Consolidator Shopper w 10 Consolidators w 7 Active cruise lines w Processing 2000 bookings 2 contracted for 2003 © copyright 2002 - w AMADEUS Global Travel Distribution S. A. / all rights reserved / unauthorized per use andmonth disclosure strictly andforbidden growing

Amadeus - The Fare Leader Winner of several independent pricing studies against our competitors w 36 million published and private fares updated 7 x daily and stored in database w Fare server processes 13 million fare quotations/day -- load process is 100% automated w Value Pricer for the professional and Master Pricer for your consumer web-sites w Web-Fares and low cost carriers now available through Aergo and our portal product w Winner of several independent pricing studies against our competitors © copyright 2002 - AMADEUS Global Travel Distribution S. A. / all rights reserved / unauthorized use and disclosure strictly forbidden

It Starts with the Portal © copyright 2002 - AMADEUS Global Travel Distribution S.

Tour Product and Web Fares plus access to the low costs airlines © copyright

© copyright 2002 - AMADEUS Global Travel Distribution S. A. / all rights reserved

Web-Fares now available © copyright 2002 - AMADEUS Global Travel Distribution S. A. /

Amadeus Vista Click on fare tab to price © copyright 2002 - AMADEUS Global

Amadeus Vista - Car © copyright 2002 - AMADEUS Global Travel Distribution S. A.

Amadeus Vista - Hotel © copyright 2002 - AMADEUS Global Travel Distribution S. A.

Amadeus Vista – Command Page © copyright 2002 - AMADEUS Global Travel Distribution S.

Amadeus Cruise System selected cabin number within cabin type selected 8607 © copyright 2002 - AMADEUS Global Travel Distribution S. A. / all rights reserved / unauthorized use and disclosure strictly forbidden

Amadeus Cruise See where your cabin is located © copyright 2002 - AMADEUS Global

Amadeus Corporate and Niche Solutions l Amadeus is delivering solutions under the e-Travel brand w Planitgo - A booking engine for your leisure and small corporate customers w Aergo - A managed corporate travel product for your larger corporations w SAP’s Travel Manager – A travel management product for the SAP user w For your customer its “Check My Trip” l For a turn-key consumer booking tool, we offer a private label product by One Travel l Developer tools w API (for those that want to do it themselves) w +Script (a visual basic programming tool for the desktop) l Reporting and complimentary products w Amadeus Reporter to track it all w Consolidator Shopper © copyright 2002 - AMADEUS Global Travel Distribution S. A. / all rights reserved / unauthorized use and disclosure strictly forbidden

Choose any of 10 languages © copyright 2002 - AMADEUS Global Travel Distribution S.

Powered by Onetravel. com Lowestfare. com a onetravel private label site is handling One Way travel traffic from Priceline. com © copyright 2002 - AMADEUS Global Travel Distribution S. A. / all rights reserved / unauthorized use and disclosure strictly forbidden

Amadeus Aergo – Managed Travel © copyright 2002 - AMADEUS Global Travel Distribution S.

For Your Customers – Online Itinerary © copyright 2002 - AMADEUS Global Travel Distribution

- Amadeus Reporter has 267 reports And for Reports -Hymark has 135 reports - I-Bank has 50 reports - Sabre’s Vantage. Point has 35 reports -Galileo has Decision Supporting Tools data Pre and post ticketing -Worldspan hasconsolidation none © copyright 2002 - AMADEUS Global Travel Distribution S. A. / all rights reserved / unauthorized use and disclosure strictly forbidden

Enter O&D, date information Now available to any agency regardless of GDS affiliation. Go to www. consolidatorshopper. com and book. © copyright 2002 - AMADEUS Global Travel Distribution S. A. / all rights reserved / unauthorized use and disclosure strictly forbidden

Consolidator Shopper found a $668 Iberia Adult RT Fare From JFK to JNB © copyright 2002 - AMADEUS Global Travel Distribution S. A. / all rights reserved / unauthorized use and disclosure strictly forbidden

Try it: www. consolidatorshopper. com Agents add their mark-up – in this case $250, and become more $$profitable$$! Their customer got a $200+ dollar savings © copyright 2002 - AMADEUS Global Travel Distribution S. A. / all rights reserved / unauthorized use and disclosure strictly forbidden

The Vision “In 2001, Bill Gates sent DOS to the dustbin of history. ” “Amadeus plans to send cryptic formats to the dustbin of history as early as 2006. ” © copyright 2002 - AMADEUS Global Travel Distribution S. A. / all rights reserved / unauthorized use and disclosure strictly forbidden

In Conclusion l Know your Cookie Cutters l Partner with Professionals l Select Professional Travel Products and Tools l Amadeus has Professional Tools Today! We create success together. © copyright 2002 - AMADEUS Global Travel Distribution S. A. / all rights reserved / unauthorized use and disclosure strictly forbidden