Creating a Culture of Leadership Development Insights lessons

Creating a Culture of Leadership Development Insights & lessons from a 23 yr old startup + 100+ thought-leaders Kevin Mc. Coy Co-Founder Chris Hannay Director

Developing People = Our Business Strategy Used by 70% of Fortune 1000 Companies $2. 5 BN Annual Ecommerce Sales 3. 5 MM Customers on UK Platform Harvard classified Next Jump as one of three Deliberately Developmental Organisations Worldwide

UNDERSTANDING THE PROBLEM…

EVOLUTION OF WORK: new definition of TALENT BABY BOOMERS GEN X 1946 – 1964 MILLENNIALS 1965 – 1980 MANUFACTURING: Conformity DECISION MAKING 1981 – 1996 INFORMATION AGE: Innovation DOING DECISION MAKING DOING SENIOR MANAGEMENT 100% 0% SENIOR LEADERS 80% 20% WORKERS 0% 100% JUNIOR LEADERS 20% 80% 4

1) DISENGAGEMENT – “Renter” Mentality RENTER: doing my job OWNER: doing the right thing - Charlie Kim 5

2) Office Politics: Lying, Hiding, Faking Problem In the ordinary organizations — most people are doing a second job no one is paying them for: They are spending time and energy covering their weaknesses, managing other people’s favorable impression of them, showing themselves to their best advantage, playing politics, hiding their inadequacies, uncertainties, and limitations. This is the single biggest loss of precious resources organizations face, and it is no less catastrophic for being so common. Imagine saying: “I don’t know what I’m doing”. If you did 1 of 2 things happen: (1) fired, (2) impacts comp 6

LEADERSHIP is about DECISION-MAKING 7

Table topic: Do you see similar issues at your organization? • • Millennials entrance into workplace Renter vs. Owner Lying, hiding, faking Leadership -> decision making -> emotional training 8

ROAD TO SELF AWARENESS…

THE TRUTH of WHO YOU ARE: tested under stress CALM SEAS Good judgment comes easier Great time to reflect on mistakes Plan for the next storm STORMY SEAS This is where poor judgment occurs This is WHO YOU ARE Practice is a must to upgrade YOUR STORMY SEAS When are your worst self? § Stuck in traffic § Kids § Spouse § Missing goals § No sleep, starving § ? ? 10

BUILDING BALANCE strengthen your character, just like muscles Jim Loehr (Coach to world-class tennis, golf, NFL, NBA, Olympic athletes, top CEOs, FBI SWAT, any elite performer) Character is a muscle. It can be exercised and strengthened. 11

CO-MENTORSHIP: TALKING PARTNERS (TP) MEET - Observe each other wherever possible VENT - Recognize when on emotional tilt Give reality of situation + support Share in real time WORK - Get to a decision Discipline on Friday + Monday TPs = co-mentorship 12

SITUATIONAL WORKSHOPS GIVE A MAN A FISH vs. TEACH A MAN TO FISH IS NOT: PROVIDING THE SOLUTION OR ANSWER IS: REFLECTIVE EXERCISE TO 1. Train judgment 2. Help see alternative options

SITUATIONAL WORKSHOPS CHRIS HANNAY Director, UK office SW Leader GRAHAM LAMING Software Engineer ASIA ZOLNIERZ Account Manager DAILY KEVIN MCCOY Co-Founder SW Leader REBECCA GOOCH Associate PATRICK GÜNTHER Associate

Above & Below the water line Kevin’s Practice Ground

FLO MODEL CAPTAIN *COACH LEFT HAND RIGHT HAND

Table topic: What obstacles around adoption of these programs would you anticipate at your organization? • • • Talking partners Situational workshops Culture initiatives as a practice ground 17

KEY TAKEAWAYS • Beyond budgeting is a leadership development problem • Renter vs. Owner behavior • Lying hiding faking • Leadership is about decision making – emotional training • We use culture to teach situational judgement • Self Awareness • Co-Mentorship & Coaching • Culture initiatives as practice ground

Questions? Kevin Mc. Coy Co-Founder (kevin@nextjump. com) Chris Hannay Director (channay@nextjump. com)