Created by Mrs Tompkins Contestants Dont Forget Always
Created by Mrs. Tompkins
Contestants Don’t Forget. . .
…Always phrase your answers in the form of a question!
Hands on your buzzers, its. . .
PHT – Review for Test 1 Skills for success PHT Pathways Misc. Definitions Tough Stuff 100 100 100 200 200 200 300 300 300 400 400 400 500 500 500
Skills for Success for $100 16 different ones, representing more than 79 different career pathways to help student navigate their way to greater success in college and career. What is…?
Career Clusters Back to Game
Skills for Success for $200 A unique symbol that represents a company or organization. What is…?
Logo Back to Game
Skills for Success for $300 Transmission of information and feelings from one person to another. What is…?
Communication Back to Game
Skills for Success for $400 The ability to interact smoothly and productively with other people. There are 3 kinds. What is…?
Interpersonal Skills Back to Game
Skills for Success for $500 3 Types of Interpersonal Skills What is…?
Verbal Communication Nonverbal Communication Electronic Communication Back to Game
PHT for $100 Encompasses the management, marketing and operations of restaurants and other food services, lodging, attractions, recreation events and travel related services. What is…?
Hospitality & Tourism Back to Game
PHT for $200 Meeting the needs of guests with _____ and ____ What is…?
kindness and good will Back to Game
PHT for $300 Provides 1 in every _____ jobs in USA. What is…?
8 Back to Game
PHT for $400 The total customer experience with business, and includes: - performance of the staff - courtesy of staff - cleanliness of the property - the way customers are treated during their visit What is…?
Customer Service Back to Game
PHT for $500 The AMS school cafeteria is considered part of Hospitality & Tourism. True or False? What is…?
True Back to Game
Pathways for $100 Businesses that prepare food for customers. Can be Casual, Fancy, Large, or Small. What is…?
Restaurant and Food/Beverage Pathway Back to Game
Pathways for $200 Businesses that provide overnight accommodations. What is…?
Lodging Pathway Back to Game
Pathways for $300 An activity that people do for rest, relaxation, and enjoyment. What is…?
Recreation, Amusement & Attractions Pathway Back to Game
Pathways for $400 4 types in the Recreation, amusement pathway What is…?
Entertainment Attractions Spectator Sports Participatory Sports Back to Game
Pathways for $500 Business that physically move people from 1 place to another. What is…?
Travel & Tourism Pathway Back to Game
Misc. Definitions for $100 A trip that includes several segments of the hospitality industry, such as transportation, lodging, meals and entertainment What is…?
Travel Package Back to Game
Misc. Definitions for $200 A place to sleep What is…?
Accommodation Back to Game
Misc. Definitions for $300 Refers to the area in a hospitality business that guests usually see. What is…?
Front-of-the-house Back to Game
Misc. Definitions for $400 An activity done for another person What is…?
Service Back to Game
Misc. Definitions for $500 Your personal evaluation of what is important to you. What is…?
Values Back to Game
Tough Stuff for $100 Many food & beverage businesses are located in other ______. What is…?
Businesses (like movies, malls, airports, schools) Back to Game
Tough Stuff for $200 Restaurant job that gets the orders from the servers, gives them to the station chefs or line cooks, then checks order before they go out. What is…?
Expediter Back to Game
Tough Stuff for $300 Those things that capture your attention and you are willing to spend time on. What is…?
Interests Back to Game
Tough Stuff for $400 3 things to help satisfy customer needs? What is…?
Quality service Consistent service Importance of Service Quality Back to Game
Tough Stuff for $500 4 Types of menus What is…?
Fixed Cycle Market Hybrid Back to Game
- Slides: 56