CPS Certification Recertification Issues Michigan Traffic Safety Summit

CPS Certification Recertification Issues Michigan Traffic Safety Summit February 28, 2006

Overview • Course Administration • Student Registration • Course Changes (cancellation, substitution, rescheduling) • Retake Course

Overview • • • Recertification Process Certification Renewal Course Technician Proxy Online Services Exam Process

Course Administration • Must have authorization to schedule course • Authorized course administrators include: • Certified Instructors, State CPS Coordinators, and Safe Kids Coalition Coordinators • If you would like to set-up a course, you must submit a Course Administrator Application (Found on the Web site Resources->Forms)

Public Course Steps A public course is open to all individuals 1. Student must reserve spot & submit payment for course 2. When payment is accepted, the reservation automatically becomes a registration 3. Student will receive notification via email

Controlled Course Steps A controlled course is open only to individuals approved by the lead instructor. 1. Student must reserve spot in course 2. Lead Instructor must approve/deny reservation

Controlled Course Steps 3. If approved, student has 10 days to submit payment 4. When payment is accepted, reservation becomes registration 5. Student will receive notification via email

Payment by Purchase Order 1. Student must reserve spot in course 2. Student must print out registration form, which is filled-in except for the payment information 3. In controlled course, student needs approval from lead instructor before form will print 4. Registration form and purchase order must be received by the NY Office within 10 days

Substitution Policy • Registration may be transferred from student to student • Substitute must have SK log-in & password • Registered student must have the substitute’s SK ID to make the change • Once a substitute is registered, a refund will not b issued for any reason

Taking a Different Course • Student may reschedule online to any future public course with no penalty • No limit to number of times a student can reschedule

Refund Policy • Refund is processed by cancellation date; • 10 or more calendar days before the course starting date = refund minus a $10 cancellation fee • 9 to 1 calendar days before the course starting date = refund minus a $30 late cancellation fee • Cancellations on the first day of class = no refund

Retake Course (Retest) • Technician candidates who fail the written exam but pass the hands-on skills testing and attend the car seat check are eligible for this course at no charge • Retests must be returned for scoring no later than 90 days after student receives notification of their original test score

Recertification Process • Log-In • Choose “Seat Check Activity” • Choose “Add/Review” (under Action) for the seat completed • Enter date of activity • Enter instructor number (look-up option is available) • Email will be sent to instructor. If instructor does not approve within 14 days, activity will automatically be approved.

Recertification Process • Upon instructor approval, technician will receive email notification • Upon completion/approval of all seat check activity, technician may register for recertification exam • When payment is received/verified, a test password will be issued via email & snail mail

Recertification Process Click here to recertify Button appears when you are eligible.

Certification Renewal Course (CRC) • One-day course • For formerly certified technicians whose certification has expired • Must have maintained CPS knowledge and hands-on skills

Certification Renewal Course (CRC) • Alternative to retaking the certification course • Not intended to be a shortened version of the certification course

Certification Renewal Course (CRC) • After successful completion of the course, student will be sent online testing info • To complete the renewal process, student must pass the online exam

Certification Renewal Course (CRC) • If student does not pass the hands-on portion or the on-line exam, student MUST retake the original certification course to become certified

Certification Renewal Course (CRC) • Any previously certified technician may take the CRC one time • $ 70 fee which includes: • Student CRC Manual • Online (recertification) exam • 2 year certification

Technician Proxy Option Began April 11, 2005 Voluntary option for instructors Qualified technician to act in instructor’s place Offered because check-offs by an instructor (preferred) are not always a feasible option • Instructor makes final approval online • Most Michigan instructors will not designate a proxy • •

Online Services • Go to CPS Certification Home Page at www. safekids. org/certification • Click “Online Services” on the right side • Current Technician/Instructors must log-in • If you do not know your log-in information, contact customer service at 1 -877 -3668154

CPS Certification Home Page

Online Services: Logging In

Online Services • Technicians can: • • • Add seat check activity Report/review recertification activities Find/register for a course View course registration history Update profile and contact information Change Password

Online Services • Instructors - Everything a technician can do plus: • • • Add a new course Manage courses Review/approve seat activity View instructor hours Change certification status to technician

Online Services: Action Items Instructors Techs/Instr. Everyone Instructors Techs/Instructors Everyone

Exam Process • Once student registers for the exam, they have 30 days to complete it • 30 -day period starts when exam password is issued, NOT when exam was started

Exam Process • Student may log-in & out as many times as they need to while taking the exam • Student may “mark” questions to review before test submission

Exam Process • If test is not completed within 30 days, it will be scored based on completed answers • If failing score is received, student may retake the test for a $20. 00 fee. This may be done ONE TIME only.

Certification Info • www. safekids. org/certification As you use the new system, email specific suggestions for improvement to kchausmer@safekids. org

Safe Kids Contact Info Safe Kids Worldwide CPS Certification 1301 Pennsylvania Ave. , NW Suite 1000 Washington, DC 20004 Phone: 202 -662 -0639 (direct line) 202 -662 -0600 (main line) 202 -393 -2072 (fax) Email: kchausmer@safekids. org