Cpk0 816 0 10 20 30 40 50

Cpk=0. 816 0 10 20 30 40 50 60 Cpk=0. 852 -6 4 14 24 34 44 54 64 74

Cpk=1. 694 -5 5 15 25 35 45 55 65 Cpk=0. 852 -6 4 14 24 34 44 54 64 74

何謂管理? ACTION PLAN CHECK DO QUALITY CONSCIOUSNESS. The PDCA cycle is a series of activities pursued for improvement

PDCA , CA-PDCA 與 SDCA A P C D A S C D (+) GAP Analysis (-) 列出問題點 A P C D

Sigma Rule

異常的定義 0. 27%/2= 0. 135% 99. 73% 0. 27%/2= 0. 135%

Excursions 對整體良率的影響 未去除 Excursions 的良率% 移除 Excursions的 良率% 相差多少 ppm LQFP 14 x 20 99. 8903 99. 8971 68 QFP 28 x 28 99. 8363 99. 8393 30

魚骨圖 MAN(因 1) MATERIAL(因 1) 因 3 因 2 因 2 ENVIRONMENT(因 1) 問題的 果 因 2 因 2 因 3 METHOD(因 1) MACHINE(因 1) 因 3 因 4

8 D 如何納入知識管理體系 8 D TECN: Containment Action D 3 Process Control D 6 D 7 FMEA ECN: Permanent Action Positrol Plan OCAP TCM Form

FMEA Logical Traps Part Function 1 2 3 4 5 6 7 8 9 Potential Current Severity. Classif. Cause(s)/Mechanism(s)Occurrence Detection Failure Mode Effect(s) of Failure process Controls of Failure Process Function The section of the FMEA form duplicated above has several logic traps that cause teams to get confused and go off track. Follow this guide if your team is confused. 3. Effects are all the downstream consequences of the failure mode. 4. Severity measures the seriousness of the effects. 1. Design FMEA ---- Be sure to list all part functions and engineering specifications. Process FMEA ---- Be sure to list all process functions and requirements. 5. . Note critical or significant characteristics in the Classification column. 6. In this process, Causes create failure modes, not effects. 7. Occurrence is the measure of the cause. 2. Failure modes occur in two major ways: 8. Current Design/Process Controls are directed at causes and failure modes. • Complete failure (fails to function). • Partial failure (Intermittent; Overperformance; Degrades over time faster than specified. ) 9. Detection is directed at causes and failure modes.

Q. C. C v. s 8 D 1. 圈的組成 D 1: 成立小組 (USE TEAM APPROACH) 2. 主題選定 D 2: 問題描述 (PROBLEM DESCRIPTION) 3. 活動計劃 4. 作分配 5. 現狀把握 6. 目標設定 7. 要因分析 8. 對策擬定 9. 對策實施 10. 效果確認 D 3: 暫時性防堵對策(DEVELOP INTERIM CONTAINMENT ACTIONS) D 4: 要因分析及確認 (DEFINE AND VERIFY ROOT CAUSE) D 5: 永久改善行動的擬定 (CHOOSE AND VERIFY PERMANENT CORRECTIVE ACTION) D 6: 永久改善行動的實施及確認 (IMPLEMENT & VALIDATE PERMANENT CORRECTIVE ACTION) 11. 標準化 12. 作檢討 D 7: 避免再發生 (PREVENT RECURRENCE) D 8: 完成 (RECOGNIZE TEAM & INDIVUAL CONTRIBUTION)

公司解決問題 具的共同語言 Business Plan Goal CI FTA IEE統計 具箱, QC 7, 新QC 7手法 Problem Solving Problem Prevention 知識管理 資訊系統 平台 Control Plan 8 -D FMEA SPC Tools QFD Key Notes Study and Control RADS APQP

原文全名 • • • 1/2 8 -D: Eight-Disciplines of Problem Solving FMEA: Failure Modes& Effects Analysis APQP : Adrvance Product Quality Planning DOE : Design of Experiments EI&PM : Employee Involvement & Participative Management

2/2 原文全名 • • • FTA : Fault Tree Analysis CI : Continuous Improvement QC : Quality Circles QFD : Quality Function Deployment SPC : Statistical Process Control