COVID19 Outpatients Driver Diagram Physical distancing is required

COVID-19 Outpatients Driver Diagram Physical distancing is required to safely deliver elective outpatient care during the COVID-19 pandemic. Services across Scotland, and the world, have been implementing local innovations to maximise the number of outpatient appointments that can be delivered while safely maintaining physical distancing. Aim This driver diagram can be edited and teams using it locally. The aim can be edited to make it more specific and timebound. Secondary drivers can also be changed to match local situation. Please share your customised driver diagrams with his. accessqi@nhs. scot. Primary drivers Fewer patients attend acute sites Outpatient services have the physical space required to safely manage demand Co-ordinated used of on-site physical space Support to meet physical distancing and safety requirements Secondary drivers • Types of services offered • Demand for consultations • Remote consultancy • Off-site alternatives • (add local) • Understanding and allocate service need for space • Number of clinics/types of clinics • Clinic times • (add local) • Patients understand FACTS • Carers/families accompanying patients on sites • Patient navigation through sites • Management of waiting areas • Management of patients • Prevention and Infection control • (add local) November 2020, version 1. 0