COURSE UNIT CRISIS COUNSELLING Importance of POSITIVE ATTITUDE

COURSE UNIT: CRISIS COUNSELLING Importance of POSITIVE ATTITUDE AFTER A CRISIS DR. PAUL KASIGAIRE (Ph. D) 0772 -610 -680

Presentation scope Cont’d • What is attitude • Benefits of a positive attitude • Steps to building a positive attitude

• Clients always seek for positive response from the health providers • Failure to respond to there needs leads to complaints and service dissatisfactions

Positive Attitude • Everyone likes to do what he or she likes and not what should be done” • Why?

Answer is…. “Knowledge and Skills aren’t enough. It’s your positive attitude which makes the difference”.

Positive Attitude William James of Harvard University said, • “The greatest discovery of my generation is that human beings can alter their lives by altering their attitudes of mind”.

Attitude is the most important word in the English language. It applies to every sphere of life, including one’s personal and professional life. • Can an executive be a good executive without a good attitude? • Can a student be a good student without a good attitude? • Can parents, teachers, employers or employees be good in their roles without a good attitude?

Attitude • The foundation of success, regardless of your chosen field is attitude. • If attitude is a critical factor in success, shouldn’t you examine your attitude towards life and ask how your attitude will affect your goals

What is attitude? • On the surface, attitude is the way you communicate your mood to others. When you are optimistic and anticipate successful encounters, you transmit a positive attitude and people usually respond favorably. When you are pessimistic and expect the worst, your attitude is often negative and people tend to avoid you.

What is attitude? • Inside your head, where it all starts, attitude is a mind-set. It is the way you look at things mentally. • Negative thinking can become a destructive habit. Watch your thoughts more closely, and aim to turn your negative self-attitude around.

THE ICEBERG HOW MUCH DO YOU SEE OF AN ICEBERG?

THE ICEBERG 10% OF THE ICEBERG IS VISIBLE. THE REMAINING 90% IS BELOW SEA LEVEL.

THE ICEBERG • The Iceberg phenomena is also applicable on human beings …

WHAT MAKES YOUR LIFE 100% ? Let each letter of the alphabetic have a value equals to its sequence of the alphabetical order: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 S K I L L S 19 11 9 12 12 19 = 82 K N O W L E D G E 11 14 15 23 12 5 4 7 5 = 96 H A R D 8 1 12 4 W O R K 23 15 18 11 = 98 A T T I T U D E 1 20 20 9 20 21 4 5 = 100

BENEFITS OF A POSITIVE ATTITUDE Benefits for individual • Makes a pleasing personality • Is energizing • Increases your enjoyment of life • Inspires others around you • Helps you become a contributing member of society and an asset to your country.

BENEFITS OF A POSITIVE ATTITUDE Benefits for the Organization • Increases productivity • Fosters teamwork • Solves problems • Improves quality • Makes congenial atmosphere • Breeds loyalty

Continue. . • Increases profits • Fosters better relationships with employers, employees, and customers • Reduces stress • Helps a person become a contributing member of society and an asset to their country

WINNERS VERSUS LOSERS • The Winner is always part of the answer; – The Loser is always part of the problem. • The Winner always has a program; – The Loser always has an excuse. • The Winner says, “Let me do it for you”; – The Loser says, “That is not my job. ” • The Winner sees an answer for every problem; – The Loser sees a problem for every answer

WINNERS VERSUS LOSERS • The Winner says, “It may be difficult but it is possible”; – The Loser says, “It may be possible but it is too difficult. ” • When a Winner makes a mistake, he says, “I was wrong”; – When a Loser makes a mistake, he says, “It wasn’t my fault. ” • A Winner makes commitments – A Loser makes promises. • Winners have dreams; – Losers have schemes. • Winners say, “I must do something”; – Losers say, “Something must be done. ”

WINNERS VERSUS LOSERS • Winners are part of the team; – Losers are apart from the team. • Winners see the gain; – Losers see the pain. • Winners see possibilities; – Losers see problems. • Winners believe in win/win; – Losers believe for them to win someone has to lose. • Winners see the potential; – Losers see the past.

WINNERS VERSUS LOSERS • Winners are like a thermostat; • Losers are like thermometers. • Winners choose what they say; – Losers say what they choose. • Winners use hard arguments soft words – Losers use soft arguments but hard words. • Winners stand firm on values but compromise on petty things; – Losers stand firm on petty things but compromise on values.

WINNERS VERSUS LOSERS • Winners follow the philosophy of empathy” “Don’t do to others what you would not want them to do to you”; – Losers follow the philosophy, “Do it to others before they do it to you. ” • Winners make it happen; – Losers let it happen. • Winners plan and prepare to win. • The key word is preparation.

BEST QUOTES ON POSITIVE ATTITUDE • A positive thought is the seed of a positive result. • If you don’t like something, change it. If you can’t change it, change your attitude. Don’t complain. • The most significant change in a person’s life is a change of attitude. Right attitudes produce right actions. • If you really want to be happy, nobody can stop you.

BEST QUOTES ON POSITIVE ATTITUDE • A positive thought is the seed of a positive result. • If you don’t like something, change it. If you can’t change it, change your attitude. Don’t complain. • The most significant change in a person’s life is a change of attitude. Right attitudes produce right actions. • If you really want to be happy, nobody can stop you.

BEST QUOTES ON POSITIVE ATTITUDE • Whether a glass if half-full or half-empty, depends on the attitude of the person looking at it. • There is a better way for everything. Find it. • A positive attitude is not a destination. It is a way of life. • The difference between a successful person and others is not a lack of knowledge, but rather a lack of will.

BEST QUOTES ON POSITIVE ATTITUDE • The positive thinker sees the invisible, feels the intangible, and achieves the impossible. • The man with confidence in himself gains the confidence of others. • You will only go as far as you think you can go. • The biggest mistake of all is to avoid situations in which you might make a mistake.

STEPS TO BUILDING A POSITIVE ATTITUDE • Step 1: Change Focus, Look for the Positive. Be a good finder. • Step 2: Make a Habit of Doing It Now • Step 3: Develop an Attitude of Gratitude • Step 4: Get into a Continuous Education Program • Step 5: Build a Positive Self-Esteem • Step 6: Stay Away from Negative Influences • Step 7: Learn to Like the Things That Need to be Done • Step 8: Start Your Day with something Positive

Thank you