Course Outline WORKSHOP ON TEAM ORIENTED PROBLEM SOLVING

Course Outline WORKSHOP ON TEAM ORIENTED PROBLEM SOLVING (PSP) FORD’s 8 -Discipline Approach Two Days Purpose & Outcome To develop capability to identify, analyse and find appropriate solutions leading to continuous improvement in Quality of all business and manufacturing processes, using a team oriented approach. By the end of the course the participant would be able to • identify problems and plan for corrective action. • solve problems and avoid their recurrence. • systematically report the findings • work as an effective team member as well as a team leader. Process Through presentation, course and Case Studies. Participants would be provided: • an overview of TQM and its co-relation with Concepts of Problem Solving Process. • need for team approach • the art and techniques of discovering problems • use of QC tools and techniques for Problem Solving • methodology of conducting meetings and presentation of reports. • an opportunity to work in a team environment Schedule : 0900 to 1700 hrs. (Both days) Who Should Attend ? • • TQM coordinators, Management Representatives and others responsible for planning and ushering in the PSP culture and the Quality Systems approach (ISO 9000 series and QS 9000) in the organization. Members of Quality Improvement teams and others responsible for implementing PSP techniques in the organization including workers. Why TQMI ? TQMI, India's leading training and consultancy organisation, with its network of offices across the country, specializes in providing solutions to all your quality related issues. With more than 16 years of its operations, TQMI utilizes the wealth of experience of its counselors, who conduct the training programmes and convert the whole experience into a cherishable memory for all the participants. The fact that these training programmes are taken repeatedly by its client companies who recommend these programmes to others, is itself a trend setting phenomena. All the exercises and case studies are prepared with the knowledge gained by the counselors and make these programmes useful and practical for the participants. The number of times these courses are conducted in all these years speak for the value addition the client organizations get out of these courses. The blue chip companies who are working with TQMI have achieved tremendous benefits from these courses and the value addition in their quality management system speaks for the quality of these programmes. © All Rights Reserved by TQMI F 0820 ISSUE 4 AS 249 MAIL. PPT/1