Coupa Requester Guide Table of contents 1 2
Coupa Requester Guide
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Cart/PR Overview Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 15 16 17 18 19 20 21 Withdrawing a PR Copying a PR Approvals Overview Creating a Receipt Voiding a Receipt 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Submitting Cart for Approval Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 2
What is Coupa? Fieldwood Energy has selected Coupa as the technology platform to streamline the procure-to-pay processes and enable electronic transactions. § Coupa is a leading E-Procurement platform, connecting buyers with their suppliers § Coupa is an internet based solution capable of accommodating a variety of different systems (plug and play) § The Coupa Supplier Portal (CSP) will be used by FWE to request indirect materials and services, create and communicate purchase orders § The Coupa Supplier Portal (CSP) is free, there is no cost for suppliers Purchase Orders Suppliers Catalogs, Workflow PO Ack 3 -way Match ASNs, Invoices © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 3
What is Coupa? Coupa is a cloud based purchasing, invoicing and expenses processing system. It will be used for all related purchases and invoices of goods and services. Easy to use, intuitive, on-line interface accessible via mobile media Decreased paperwork and manual effort through new automated steps Efficient and consistent processes to meet the quick pace of our business Streamlined approvals and fast approvals through mobile and e-mal approvals Complete and accurate view of spend data to enable informed decisions Strong reporting capabilities Improved supplier relationships through access with Coupa Supplier Network Improved risk, spend, and regulatory compliance Greater realized savings for invoicing and faster invoice processing Ability to quickly introduced new features © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 4
Buyer Assignment Stephanie Gerdsen – Areas 1 & 3; GC 65 LOE & ST 308 LOE Danielle Taylor – Areas 2 & 5; VK 826 LOE James Ramsay – Area 4; MC 736 LOE Bret Stucker – Area 6 Mark Pleasant – P&A Gina Jenson – Crane & Maintenance – Area 1 & 2 Kris Kimble – Drilling & Completion AFEs (GLs 3025, 3075, 3050 and 3100) Mark Theall – Crane & Maintenance – Area 3 & 4 Neal Leblanc - Crane & Maintenance – Area 5 & 6: Cranes - Deepwater Chris Jouban – Deepwater AFE (GLs 3130 & 3125) © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 5
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 6
Source-to-pay process Overview Requester logs into Coupa Requester add items to shopping cart Requester completes shopping cart and submits for approval Buyer reviews/sources PR (if noncatalog purchase) Approvers approve the PR Supplier creates invoice Requester creates receipt Supplier acknowledges PO PO is transmitted to the supplier PO is created upon final PR approval Supplier submits invoice Invoice is processed by Coupa/AP Request confirms receipt if previously not done Requester and approvers re-approve invoice if it is outside of tolerances Invoice is integrated to and paid from OGSys © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 7
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 8
Logging into Coupa Internet browser — To log into Coupa, enter the following link into your internet browser. Please note that Coupa is compatible with Chrome, Mozilla, and Internet Explorer. Test: https: //fieldwoodenergy-test. coupahost. com/user/home Prod: https: //fieldwoodenergy. coupahost. com/user/home Note that Coupa works best with Google Chrome. If you need to help with your internet browser, please submit a ticket to the Help Desk. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 9
Logging into Coupa mobile app 1. Go to your phone’s App store 2. Search for Coupa 3. Download the app to your phone 4. Open the App and login using your credentials © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 10
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 21 Submitting Cart/PR for Approval Overview 15 16 17 18 19 20 Withdrawing a PR Copying a PR Approvals Overview Purchase Order Overview Creating a Receipt Voiding a Receipt 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 11
Terms, icons and statuses Term Description 2 -way match Match between invoice and purchase order 3 -way match Match between receipt, invoice, and purchase order Chart of accounts (COA) Legal entity for Fieldwood; contains all billing accounts Commodity Category to classify spend Contract Agreement with supplier that includes negotiated prices and terms and conditions Coupa Supplier Network (CSN) Coupa’s supplier portal that allows suppliers to manage orders, invoices, and catalogs (free to suppliers) Created by User that physically creates the transaction Free text Allows you to enter all details of your request when you cannot find items in a catalog Invoice Billing document from supplier Invoice tolerance Percentages by which the invoice amount/quantity may exceed the purchase order amount/quantity Prompt Purchase order is not automatically sent to the supplier and must be manually e-mailed to the supplier Punchout catalog Allows you to shop directly on the supplier’s website and bring back the cart to Coupa for completion Purchase order (PO) A purchase requisition that has been fully approved Receiving tolerance Percentage by which the receipt amount/quantity may exceed the purchase order amount/quantity Requested by Requester/on behalf of user Requisition (PR) Request that has not yet been submitted for approval or has not yet been fully approved Supplier actionable notifications (SAN) Method of invoicing that allows suppliers to flip an e-mailed PO to an invoice (free to suppliers) Transmission method Determines how the purchase order is transmitted from Coupa to the supplier and how the invoice is transmitted from the supplier to Coupa © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 12
Terms, icons and statuses Terms Add item Approve Delete Edit Return to homepage Schedule report Clear cart Print Search for an object Copy Reject Split billing Create receipt Resend for approval Void © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 13
Terms, icons and statuses Statuses PR statuses PO transmission statuses Invoice statuses ― Backgrounded: Coupa is processing the PR ― Draft: PR is not yet submitted for approval ― Ordered: PR is fully approved and flipped to a PO ― Pending approval: PR is awaiting approval ― Pending buyer action: PR requires Buyer review ― Pending manual: PO needs to be transmitted to the supplier due to the supplier’s PO transmission method being set as ‘prompt’ ― Pending manual cancel: cancelled PO needs to be transmitted to the supplier due to the supplier’s PO change transmission method being set as ‘prompt’ ― Sent via c. XML: PO was sent to the supplier via c. XML ― Sent via e-mail: PO was automatically sent to the supplier via e-mail ― Sent manually: PO was sent manually to the supplier ― Transmission failure: PO could not be sent to the supplier ― Separate transmission methods can set up for PO and PO changes ― AP hold: AP needs to review the invoice per supplier setting ― Approved: invoice is fully approved and ready for integration to AX ― Booking hold: invoice was submitted by supplier with unmatched remit-to address ― Draft: invoice is not yet submitted for approval ― New: invoice was created but not saved ― On hold: invoice exceeds tolerances ― Pending receipt: invoice has line items that are not fully received ― Pending approval: invoice is awaiting approval ― Pending action: invoice requires review by AP ― Disputed: invoice is being disputed with supplier ― Rejected: approver rejected invoice ― Voided: invoice has been voided PO statuses ― Issued: PO was created ― Cancelled: PO was cancelled ― Closed: PO was closed PO statuses ― Partially received: full amount/quantity not received ― Received: full amount/quantity received ― Voided: partial/full receipt was voided © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 14
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 15
Homepage Overview 11 10 1 Home: This icon will bring you back to the homepage 2 Requests: This tab will bring you to the requests screen 3 Search: Used to search for non-punchout items 4 Browse: Used to browse content by commodity/category 5 Write: Used to enter free text requisitions 6 Recent Activity: Displays your 5 most recent requisitions/orders; selecting View All will bring you to Spend History to display all of your requisitions 7 To Do: Displays a list of action items within Coupa that are assigned to you; selecting View All will bring you to your Coupa Inbox 8 Forms: Forms to request new AFEs or Supplier creation/updates 9 Shop Online: Displays all punchout catalogs 1 2 4 3 8 12 5 13 7 6 9 ! Your homepage may vary slightly depending on your role in Coupa 10 Cart: Links to your shopping cart, which contains any items selected but not yet submitted for approval 11 Your Account: Allows you to access your notification preferences, spend history, and settings 12 Oder Lists: Allows you to create a list of frequently ordered items 13 Catalogs: Allows you to access all hosted catalogs © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 16
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 17
Settings General Your general settings allow you to upload a profile photo and to change your language and region settings. Your photo will appear in all approval chains and in all comments that you are a part of. If you change your region settings, you will see number, time, and date formats in the format for that region. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 18
Settings Address book Address Book allows you to view your default shipping address and/or change the shipping address of a requisition. ! When logging into Coupa for the first time, you will need to set up a default address in this section © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 19
Settings Content will display any search tags that you have created any product reviews. This section will also allow you to delete them. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 20
Settings Delegates This section will allow you to create delegates. You can select a delegate as long as they are active in Coupa. Approvals delegate: This person will be able to approve all transactions that were routed to you for approval. You and the delegate will both receive approval notifications once the delegation period has started. ! Exercise good judgment when selecting your delegate for expenses and approvals. Ensure that your approval delegate has the same approval authority as you or higher. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 21
Settings Notifications For each type of notification, you can choose whether you would like to receive notifications: — via email (email) — within Coupa (online) ! ALL notifications should be marked online to ensure that they appear under Inbox and the To Do’s list in Coupa — both Invoices — neither An invoice is out on hold An invoice is approved Platform Someone makes a comment on something I am made an invoice requested Invoice rejected Documentions My approval is needed I have an approval reminder A form is approved and applied Expenses An expense report is submitted on my behalf An expense report is sent back to me for more info A form is rejected My expense report doesn’t pass accounting review Requests A buyer wants me to change my request A buyer wants me to approve a request My expense report is approved My expense report is edited Corporate Card Expense report My request is approved An expense report is assigned to someone else My request is rejected An expense report is created based on a travel provider My request is received My request receipt is overdue A request receipt is needed to pay an invoice A request receipt can be submitted through email A request I’m watching is submitted Setup & Admin A file upload has errors A scheduled report is deleted by an admin A request I’m watching is sent back by a buyer A request I’m watching is approved A budget limit is reached A request is submitted on my behalf Buying & Contract Management An invoice is rejected Requested Supplier now Active (SIM) Form approval Form rejection Sourcing I am made sourcing event owner or watcher © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 22
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Cart/PR Overview Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 15 16 17 18 19 20 21 Withdrawing a PR Copying a PR Approvals Overview Creating a Receipt Voiding a Receipt 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Submitting Cart for Approval Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 23
Spend history Overview Spend History contains a record of all previous requisitions, order changes, expense reports, invoices, receipts, and forms that you have created and allows you to sort, search, and filter the results. You may also take certain actions against a transaction, depending on the type and status it is. 1 3 7 4 2 5 6 1 Type of transaction: Allows you to select the type of transaction you want to look at 5 Search: Allows you to quickly search all fields on a requisition 2 View: Allows you to quickly apply sets of filters to display reports; you can select from Coupa’s standard views or create your own by clicking on View. 6 Actions: The icons next to each transaction allow you take different actions against the transaction 3 Report scheduling: Report scheduling allows you to set up recurring reports that are emailed to recipients on a regular basis 7 Export: Allows you to download a report in. csv or . xls format based on the current filters applied to the list of transactions 4 Advanced: Allows you to apply a filter or set of filters to the list of transactions © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 24
Spend history View You can change your view, create custom views, and schedule reports for yourself and others in your spend history and other modules within Coupa. 2 1 1 Type of view: Many modules within Coupa have a drop down allowing you to select from premade and custom views. 2 Create View: You can create custom views for yourself and others. 3 3 Schedule Report: Set reports to run on an ongoing basis. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 25
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 26
Inbox Overview — Your Coupa inbox will display all notifications you chose to receive in Coupa. To view a specific notification, click on the blue hyperlinked subject line. — Depending on the notification, you might be able to take certain actions directly from the notification, such as approving a transaction. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 27
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 28
Punchout catalog Requesting from a Punchout catalog ! All punchouts will be displayed under this section. At the time of go-live, the following suppliers will be set up as punchout catalogs: 1. Grainger Log into Coupa. You will be navigated to the Coupa homepage. Scroll down to the “Shop Online” section Click on the punchout catalog. You are transferred to the supplier’s website. ! Quantities must be edited while on the supplier’s website. Once transferred to Coupa, the quantity will be locked. Search for and select the desired item/quantity within the supplier’s catalog ! Checkout procedure might vary slightly across punchouts Follow the checkout procedure on the supplier’s website Cart is transferred back to Coupa for completion © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 29
Punchout catalog Requesting from a Punchout catalog (continued) Click on the punchout catalog. You are transferred to the supplier’s website. Log into Coupa. You will be navigated to the Coupa homepage. Scroll down to the Shop Online section. All punchouts will be displayed under this section. Follow the checkout procedure on the supplier’s website. Checkout procedure might vary slightly across punchouts. Search for and select the desired item/quantity within the supplier’s catalog. Quantities must be edited while on the supplier’s website. Once transferred to Coupa, the quantity will be locked. Cart is transferred back to Coupa for completion © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 30
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 31
Hosted catalog Requesting from a hosted catalog ! All hosted catalogs will be listed under the Catalogs menu above the To Do’s list Log into Coupa. You will be navigated to the Coupa homepage. Search for the items by key word or select the hosted catalog from the “Catalogs” menu ! While reviewing the search results, you may filter by price, alphabetically, by key word, or by vendor Review the search results Add the needed quantity of the items to your shopping cart Complete shopping cart © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 32
Hosted catalog Requesting from a hosted catalog Log into Coupa. You will be navigated to the Coupa homepage Add the needed quantity of the items to your shopping cart Search for items by keyword or select a catalog from the hosted catalogs menu hosted catalogs will be listed under the Catalogs menu above the To Do list. All hosted catalogs will be listed under the Catalogs menu above the To Do’s list. Review the search results. While reviewing the search results, you may filter by price, alphabetically, by key word, or by vendor. Complete shopping cart © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 33
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 34
Order lists Creating an order list ! You can choose a single or multiple suppliers. If you choose a single supplier, you can make all of its hosted catalog items available in the order list. Log into Coupa. You will be navigated to the Coupa homepage. Under the “Order Lists“ menu, select “Create Order List“ Select the supplier and items for your order list ! Once you have saved your order list, you an edit it at any time Edit the details of your order list Save your order list by clicking on ‘Save’ © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 35
Order lists Creating an order list (continued) Select the supplier and items for your order list. You can choose a single or multiple suppliers. If you choose a single supplier, you can make all of its hosted catalog items available in the order list. Log into Coupa. You will be navigated to the Coupa homepage. Under the Order Lists menu, select Create Order List Save your order list by clicking on Save. Once you have saved your order list you an edit it at any time. Edit the details of your order list © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 36
Order lists Order list details 1 Name: Name of your order list 2 Which suppliers May be Added to this Order List? : Displays the suppliers that the order list includes 3 Who Can See This Order List? : You can choose to share your order list with everyone with Fieldwood or make it visible only to yourself 4 Use base value for adjustment slides: Not applicable to F 9 5 Lock this order list, preventing others from editing it: Allows only yourself to be able to edit the order list 1 2 3 4 5 © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 37
Order lists Editing an order list You can edit your order list at any time by opening the order list and then clicking on the pencil icon in the top right corer In Edit mode, you can delete items, additional items, or mark specific items as preferred by clicking on the Star icon next to the item © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 38
Order lists Ordering from an order list ! This icon will tell you if you already have the items in your current cart and the quantity Log into Coupa. You will be navigated to the Coupa homepage. Under the “Order Lists“ menu, select your order list Enter the quantity needed for each item" Click on “Add to Cart“ Complete the shopping cart © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 39
Ordering from an order list Log into Coupa. You will be navigated to the Coupa homepage. Under the Order Lists menu, select your order list Complete the shopping cart Enter the quantity needed for each item. If you already have a specific item in your cart, a cart icon with an explanation mark will be displayed. Click on Add to Cart © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 40
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 41
Free Text Creating a free text request Log into Coupa. You will be navigated to the Coupa homepage. Select the “Write“ bar, right below the homepage icon Complete the details of the line item Click on “Add to Cart“ Complete the shopping cart © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 42
Creating a free text request Log into Coupa. You will be navigated to the Coupa homepage. Select the Write bar, right below the homepage icon Complete the shopping cart. Please note the agreement number for the supplier if you know it to expedite processing of your request. Complete the details of the line item. Remember to choose type Service if you are creating a service based PO. Click on Add to Cart © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 43
Free text Field details for a quantity based line ! If you are unsure of which supplier to use, leave the supplier field blank and add detailed comments so that the Buyer may accurately determine the best supplier for your request. 1 2 3 4 9 10 13 5 6 12 11 7 8 ! If you are unsure of the price, leave it blank and the Buyer will work with you to source the request 14 15 16 1 Description: Description of the good or service 6 Currency: Select a currency if your purchase will not be in US dollars 2 Qty/Amt: Indicates if the line is quantity based or amount based. 7 Qty: Indicates the needed quantity Supplier: Select the supplier. This is a smart search field. As you being to type, choices will populate in a drop down field. If you hover your mouse over the name of the supplier, you will see their vendor ID from AX and their address. 8 UOM: Indicates the unit of measure 3 4 Commodity: Select a classification/category for your line item 5 Price: Enter the total amount for your service 9 Need By: Select a need by date for your request 10 Supplier Part Number: Applicable to quantity based requests 11 Shipping: Select desirable shipping terms 12 Requires Different Payment Terms: If the purchase order requires different payment terms that then ones set up in AX, select yes from this field 13 Different Payment Terms Requested: Select the payment terms requested 14 Services Start Date: Select a start date for your services 15 Services End Date: Select an end date for your services 16 Attachments: Add any internal or supplier visible attachments as link, file, or text © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 44
Free text Field details for an amount/service based line ! If you are unsure of which supplier to use, leave the supplier field blank and add detailed comments so that the Buyer may accurately determine the best supplier for your request. 1 2 3 4 7 8 5 6 10 9 ! If you are unsure of the price, leave it blank and the Buyer will work with you to source the request 12 11 13 14 1 Description: Description of the good or service 5 Price: Enter the total amount for your service 2 Qty/Amt: Indicates if the line is quantity based or amount based. Unless your service is a rate card service (i. e. $12 per hour), all services must be entered as an Amt type. 6 Currency: Select a currency if your purchase will not be in US dollars 7 Need By: Select a need by date for your request 8 Supplier Part Number: Applicable to quantity based requests 9 Shipping: Select desirable shipping terms 3 4 Supplier: Select the supplier. This is a smart search field. As you being to type, choices will populate in a drop down field. If you hover your mouse over the name of the supplier, you will see their vendor ID from AX and their address. Commodity: Select a classification/category for your line item 10 Requires Different Payment Terms: If the purchase order requires different payment terms that then ones set up in AX, select yes from this field 11 Different Payment Terms Requested: Select the payment terms requested 12 Services Start Date: Select a start date for your services 13 Services End Date: Select an end date for your services 14 Attachments: Add any internal or supplier visible attachments as link, file, or text © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 45
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 46
Cart/PR overview Sections of a Cart/PR The Coupa cart/requisition has 5 sections. To move from section to section, you can scroll up and down the page or you can use the blue hyperlinks under Review Cart. 1. General Info: contains header level information about the request such as Requester and ship-to address 2. Cart Items: contains all of the line items of your request 3. Comments: contains any comments added to the request 4. Approvers: list the approval chain for the request 5. History: lists all actions with time and date stamp taken against the PR © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 47
Cart/PR overview General info 1 8 2 3 9 4 5 6 7 1 Created By: Indicates who physically created the PR in Coupa 2 On Behalf Of: Allows you to create the PR on any other active user in Coupa. Note that this is a smart search field. When you start typing in the field, a list of names will be displayed and you will need to select the correct name. 3 Platform: The platform that you are based off of will default here; however, it can be changed. When changed, it will adjust the billing code for the requisition. 4 Justification: Allows you to enter a justification for your request; For free text requests, enter the agreement number here 5 Attachments: Allows you to add file, link, or text attachments. Each attachment can be marked as internal or supplier visible by checking the send to supplier box. Once you have your attachment, you must click Add to add it to the header of the PR. 6 Rush Order? : Field used to specify if a requisition is a rush order. Rush orders go through expedited requisition approval but increased invoice approval. 7 Business Unit: Field will default based on your used record but can be changed. Approval chains will update based on this selection. 8 Address: The address of where you would like the goods to be shipped to or the address of where the services are performed. If you are entering a PR on behalf of someone else, the address will default to their address. You may change the address by clicking on the magnifying glass (see next slide) 9 Attention: Attention of the ship to address. If you are entering a PR on behalf of someone else, the attention will default to their name. You may overwrite the attention field. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 48
Cart/PR overview How to change the ship-to address 1. Click on the magnifying glass icon next to the ship to address 2. Search for the address you need by using the quick search option or the Advanced option 3. Once you have located the address you need, click on the Choose option © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 49
Cart/PR overview Cart items 1 2 3 4 5 6 7 1 Add Line: Allows you to add a brand new line to your cart 4 Advanced: Allows you to create a custom view to filter lines 2 Clear Cart: Clears the cart completely 5 Search: Allows you to search items in your cart 3 View: Allows you to filer lines based on missing billing account information, missing supplier information, or other F 9 specific information required to submit the PR 6 Sort By: Allows you to sort items in your cart 7 Edit Selected: Allows you to select multiple items to edit them at once for information such as need by date, account, etc. ; also, allows you to select lines for copying or deletion © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 50
Cart/PR overview Line item details ! If you need to edit a line item while in your cart: 1 1. Click on the line item 2. Edit the details needed 3. Click on Save 2 5 3 6 7 4 8 12 13 9 10 14 11 15 16 17 18 1 Qty/Amt: Indicates if the line if quantity based or amount based 2 Item: Item description 3 Supplier: Supplier name 4 Commodity: Commodity/category associated to the line item 8 UOM: Unit of measure fro the lien item; if the line is amount based this field will be removed 9 Supplier Part Number: Supplier part number for the line item 10 Shipping: Shipping terms for the line item 11 Asset tags: Free text field that allows you to note any asset tags for the line item 5 Price: Unit price 6 Currency: Currency for the line item 12 Payment Terms: Default payment term per the supplier as listed in AX 7 Qty: Quantity for the line item; if the line is amount based this field will be removed 13 Need By: Need by date field 14 Requires Different Payment Term: Allows users to indicate if they require different payment terms for the line items 15 Different Payment Term Requested: Allows users to indicate the payment terms requested 16 Services Start Date: Start date for services used for accrual purposes 17 Services End Date: End date for services used for accrual purposes 18 Attachments: Allows users to attach internally or supplier visible © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 51
Cart/PR overview Line item details 1 2 3 4 ! 1 Billing account name 2 Billing account code 3 Allows you to choose a different billing account 4 Allows you to split the billing account 1. 2. 3. 4. 5. 6. 7. 8. COA Type: LOE, AFE, INV, G&A AFE #: Choose your AFE # or N/A Area: Op Group Field Platform Well GL Main GL Sub It is your responsibility as the Requester to select the correct billing account information for each line. Much of the information will be defaulted based on your user record and the items you are buying. If you are unsure of the billing account, leave it blank and let the buyers help you. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 52
Cart/PR overview Split billing 1. Click on the split billing icon next to the magnifying glass icon Enter the amount split here 2. Add splits by clicking on the Add Split option, choose the account needed and click Save. Split the accounts based on percentage or amount an click on Save. Click here to add a split Click the sum icon to calculate the last split Slide the box to split by percentage or enter the percentage in the box 3. The split accounts will show up under the Billing section. Coupa will display the percentage and amount allocated to each account. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 53
Cart/PR overview Approvals In the Approvals section, you will be able to see all approvals that will be required for the PR. To understand why someone was added to the approval chain, place your mouse cursor over the approver’s name. To additional approvers or watchers to the approval chain: 1. Click on Add right under Approvers 2. Search for the name in the Name field. Note that this is a smart search field. Once you find the person you would like to add, click on their name. 3. In the second box, select where you would like to add the approver: After Current Approver, At the End of the Approval Chain, At the Beginning of the Approval Chain 4. Click on Add © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 54
Cart/PR overview Comments To add a comment: To tag a user in a comment: 1. Type your comment in the comment box and click Add Comment 1. Start your comment with @ and the user’s name that you want to tag in the comment 2. Once you have selected the user, enter your comment 3. Click on Add Comment. Users tagged in comments will receive an e-mail notification with the comment. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 55
Cart/PR overview History The History section will contain all of the actions taken against the transaction. This will include the action, the person who took the action, and the time/date stamp for the action. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 56
Cart/PR overview Editing multiple lines In your cart, you can add the billing account, need by date, and other information for multiple lines at once. To do so, select the checkbox next to the line item and click on Edit Selected. Once you have made your changes, click on Adjust to save the changes. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 57
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 58
Submitting a Cart ! Once the requisition is submitted, you will see a green banner with confirmation at the top of the page. Once PRs go through the approvals process, they are automatically flipped to POs. You will see 3 options at the bottom of the screen: 1. Save for Later: your cart will be saved as a draft cart; you can access it at a later time from your Recent Orders on your homepage or from your Spend History 2. Save: your current cart is saved and you can continue to add items to your current cart 3. Submit for Approval: submits the cart for approval © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 59
Buyer action overview Buyer action triggers A requisition will be placed in buyer action in the following scenarios: Scenario What you need to do Requester submitted a requisition without a ship-to address — Return the requisition to the Requester and ask them to select a ship-to address Requester submitted a requisition — Return the requisition to the Requester and ask without a complete billing account string them to select the correct billing account Requester submitted a requisition without a contract — Determine if the requisition needs to be tagged to a contract in Coupa. If a contract does not exist in Coupa, determine if you need to create one and then tag the requisition to it. Requester submitted a requisition without a supplier — Populate the supplier field with the vendor the requester should use — Create a sourcing event for the goods or services © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 60
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 61
Withdrawing a PR ! You can find the PR in your Recent Orders or your Spend History Log into Coupa. You will be navigated to the Coupa homepage. Find the PR that needs to be withdrawn and click on the “withdraw“ icon ! As long as the PR has not been ordered yet, you can withdraw it from the approval chain Confirm the withdrawal. The PR is now moved from a “pending approval“ status to a “draft“ status. ! If you withdraw the PR and resubmit it for approval, the requisition chain will re-start from the beginning If needed, edit the PR and resubmit tit for approval © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 62
Withdrawing a PR Log into Coupa. You will be navigated to the Coupa homepage. Find the PR that needs to be withdrawn and click on the withdraw icon. You can find the PR in your Recent Orders or your Spend History. To edit the PR, click on the pencil icon under the Actions column. Once you have edited the PR, you can choose to re-submit it. If you re-submit the PR, the approval chain will re-start from the beginning. Confirm the withdrawal by clicking on ok. The PR is now moved from a pending approval status to a draft status. As long as the PR has not been ordered yet, you can withdraw it from the approval chain. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 63
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 64
Copying a PR ! You can find the PR in your Recent Orders or your Spend History Log into Coupa. You will be navigated to the Coupa homepage. Find the PR that needs to be copied and click on the “copy“ icon ! Note that when you copy the PR, the need by date field will not be copied and you will need to re-select it for the new PR. If the original PR was done on behalf of user, the copied PR will not copy the on behalf of user and their default ship-to address and billing account. Complete the details for the new PR © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 65
Copying a PR Log into Coupa. You will be navigated to the Coupa homepage. Find the PR that needs to be copeied and click on the copy icon. You can find the PR in your Recent Orders or your Spend History. Complete the details for the new PR. Note that when you copy the PR, the need by date field will not be copied and you will need to re-select it for the new PR. If the original PR was done on behalf of user, the copied PR will not copy the on behalf of user and their default ship-to address and billing account. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 66
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 67
Approvals overview A PR will be in draft status before it is being submitted for approval A PR will be in pending buyer action status if it is with the Buyers Requester Buyer. Will review all non-catalog purchases. When the last approver approves the PR, its status will change to ordered A PR will be in pending approval status while it is with an approver Foreman 10, 000 OIM/OPC $25, 000 Superintendent $50, 000 Manager Asset Manager VP SVP CEO — Coupa will calculate all approvals based on the business unit, billing account information, and the total of the transaction. The PR will be route to the cost center and their hierarchy. ! To see why someone was added to the approval chain, place your mouse cursor over the approver’s name in the approval chain. ! Remember that you can additional approvers and watchers to the approval chain prior to submit the request. ! You can resend an approval notification by clicking on this icon © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 68
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 69
Purchase order overview — Once the last approver approves the requisition, a purchase order (PO) will be created. — Depending on the PO transmission method of the supplier: - The PO will be automatically e-mailed to the supplier if an e-mail address exists for the supplier. - If there is no e-mail address for the supplier, one of the Buyers will contact you to request an e-mail address for the supplier. — You can access your purchase orders at any time by going to your Spend History. — There will be a hyperlink on the PR to the PO and vice versa. This will allow you to toggle between the PR and the PO. ! A PR will be split to multiple POs if the PR contains different suppliers, different payment terms, different shipping terms, different currencies or different contracts. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 70
Purchase order overview (continued) The purchase order has 4 sections. 1. General Info: contains header level information about the request such as Requester and ship-to address 2. Lines contains all of the line items of your request 3. Comments: contains any comments added to the request 4. History: lists all actions with time and date stamp taken against the PO © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 71
Purchase order overview General Info 11 1 2 12 3 13 4 5 6 7 8 14 9 15 10 16 1 Status: Status of the PO 2 Order date: Date the PO was created 3 Revision date: Date the PO was revised; if the PO does not have revisions this will be the same as the order date 4 Requisition #: Associated PRs for the PO 5 Requester: Name of the Requester (if the PR was created on behalf of another user, this will be the name of the On Behalf Of user) 6 7 Ship to user: Name of the ship to user Requester (if the PR was created on behalf of another user, this will be the name of the On Behalf Of user) Department: Not used by F 9 Payment terms: Payment terms linked to the PO 9 Buyer: Name of the Buyer that worked on the PR 10 Attachments: Header level link, text, or file attachments that can be internal or supplier facing 8 11 Shipping address: Ship to address for the PO 12 Attention to: Attention to for the PO 13 Terms: Shipping terms linked to the PO 14 Name: Name of the supplier for the PO 15 Primary address: Address of the supplier as maintained in the vendor master in Coupa 16 E-mail opened: Indicates if the e-mailed PO was opened © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 72
Purchase order overview Lines 1 4 5 6 7 8 9 10 3 2 11 12 13 14 15 19 21 22 16 17 18 20 23 1 Lines: Details the line items of the PO 2 Line number: Indicates the line number 3 Type: Indicates a quantity/amount based line 4 Item: Item name/description 5 Qty: Quantity for the item; field will not show up for amount based orders 6 Unit: Unit of measure for the item; will not show up for amount based orders 7 Price: Price for the item 8 Total: Total amount for the line item Received: Indicates quantity/amount received to date against the item 10 Invoiced: Indicates quantity/amount invoiced to date against the item 11 Need By: Need by date for the item 9 12 Part Number: Item part number 13 Contract: Contract associated to the item 14 Commodity: Commodity linked to the item 15 Savings: Savings percentage associated with the item 16 Chart of Accounts Name: Name of the chart of accounts 17 Billing Account Name: Name of the billing account 18 Billing Account Code: Code of the billing account 19 Period: Budget period associated to the line item 20 Attachments: Line level link, text, or file attachments that can be internal or supplier facing 21 Services Start Date: Start date of the services 22 Services End date: End date of the services 23 Total: Total of the PO © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 73
Purchase order overview Comments You can add two types of comments to the PO: — Internal facing comments: comments that will be visible to Fieldwood only; these will be visible to all users that have access to the PO — Supplier facing comments: comments that will be visible to the supplier (applicable only if the supplier has an e-mail address in the supplier record in Coupa or if the supplier is linked onto the Coupa Supplier Network) To add a comment: To tag a user in a comment: 1. Type your comment in the comment box and click Add Private Comment or Add Comment to Supplier 1. Start your comment with @ and the user’s name that you want to tag in the comment 2. Once you have selected the user, enter your comment 3. Click on Add Comment. When you tag a user in a comment, they will receive an e-mailed notification with the comment. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 74
Purchase order overview History The History section will contain all of the actions taken against the transaction. This will include the action, the person who took the action, and the time/date stamp for the action. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 75
Purchase order overview Print preview Print Preview allows you to view a print preview version of the purchase order, just like it would it appear to the supplier. 1. Click on the purchase order from your Spend History or Recent Orders 2. Click on Supplier Print Preview. Here, you may also e-mail the purchase order by click on Email or you can print the purchase order by clicking on Print. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 76
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 77
Creating a receipt in Coupa ! You can find the PR in your Recent Orders on the homepage or in your Spend History Log into Coupa Find the PR needed to be received ! If you try to receive more than 5% of the PO line quantity/amount, you would need to submit a PO change request Click on the “truck“ icon Receive the quantity/amount Click on “Save“ to save the receipt © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 78
Creating a receipt in Coupa Find the PR to receive against. You can do this in your Recent Orders section on the homepage. You can also go to your Spend History and select the view Pending Receipt to view all PRs that require a receipt. You can further search within this view using the Search field or the Advanced search. Log into Coupa Click on Save to save the receipt Click on the truck icon to crate the receipt You can create a partial or full receipt by entering the amount/quantity in the field next to the Receipt Date field. You may also add the following information to your receipt: — Receipt date in the Receipt Date field — File attachments in the File field — Additional notes/comments in the Comments field. — If you try to receive more than 1% of the PO line quantity/amount, you will need to submit a PO change request as that is the receiving tolerance for F 9 © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 79
Creating a receipt Receiving tolerances If you try and receive more than 5% of the quantity/amount on the PO line, you will receive a red warning message that you have exceed the receiving tolerances. You will need to create a PO change in order to be able to create the receipt. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 80
Creating a receipt Receipt details 18 1 2 3 4 5 6 7 8 9 10 11 12 14 15 13 16 17 1 Line: Line number of the original request 7 Total: Total for the line 13 All: Allows you to receive the entire quantity/amount of the line 2 Description: Item name/description 8 Need by: Need by date for the item 14 Quick Receipts: Allows you to receive multiple lines at once 3 Supplier: Supplier name 9 Received: Quantity/amount received to date 15 Attachments: Allows you to attach a file attachment 4 Quantity: Line quantity if quantity based line; will be blank for an amount based line 10 PO Number: Purchase order number 5 UOM: Unit of measure for the item if quantity based line; will be blank for an amount based line 16 Comments: Allows you to additional comments to the receipt 11 Receipt date: Allows you to select a different receipt date 17 Save: Save the receipt 6 Amount: Price for the item 12 Receive: Quantity/Amount to be received 18 Receiving tolerance warning message : Displays if receiving tolerances are exceeded © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 81
Creating a receipt via E-mail ! You will only receive an e-mal if an invoice has been submitted and the full quantity/amount has not been received Receive the email notification that you need to create a receipt ! If receiving via email, you may only create a receipt for all of the pending quantity/amounts. You cannot create a partial receipt. Click on “Receive All Pending“ Click on “Send“ in the new popup e-mail message © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 82
Creating a receipt via E-mail Receive the e-mail notification that you need to create a receipt. You will only receive an e-mail if an invoice has been submitted and the full quantity/amount has not been received. Click on Receive All Pending. If receiving via e-mail, you may only create a receipt for all of the pending quantity/amounts. You cannot create a partial receipt. The e-mail will contain what amount/quantities have been receievd and what is pending to be confirmed. Click on Send in the new pop-up e-mail message © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 83
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 84
Voiding a receipt in Coupa Submit a ticket to the Help Desk System Admin voids the receipt and informs you that the receipt has been voided Re-receive the correct amount/quantity © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 85
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Help Desk Requesting a New Vendor Creating Reports Purchase Order Overview Rejecting and Disputing an Invoice Approving an Invoice Requesting a PO Change Invoice Overview © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A Requesting a PO Cancellation 86
Requesting a PO Change Contact Procurement / Buyers Buyer will create the PO Change on your behalf Once approved, PO Change will be sent to the supplier © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 87
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 88
Requesting a PO cancellation Contact Procurement / Buyers Buyer cancels the PO on your behalf Supplier is notified of PO cancellation © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 89
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 90
Invoice overview How do suppliers submit invoices to Fieldwood? 1 Supplier Actionable Notifications (SAN): Suppliers can flip an e-mailed PO to an invoice directly from their e-mail Benefits to Suppliers Ability to quickly submit electronic invoices Ability to view status of invoices and payment status Ability to view a consolidated view of all POs and invoices 2 Coupa Supplier Network (CSN): Suppliers can flip a PO to an invoice through the Coupa Supplier Network (free of charge so supplier) They may also submit a non-PO invoice through the network Ability to electronically communicate with you and Accounts Payable Benefits to Fieldwood Ability to auto match electronic invoices and not have to manually key in invoices Ability to enforce contracts and drive users to catalogs Ability to have better spend visibility ! Paper invoices and PDF suppliers will be accepted for specific suppliers with special circumstances. All other suppliers would be expected to submit invoices through one of the methods above. Benefits to You Ability to easy review invoices that do not match the PO Ability to view all of your PO and invoice spend in one place Ability to dispute invoices directly from Coupa © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 91
Invoice overview Invoice match process Invoice is placed in approved status, integrated to AX and paid based on the supplier’s payment terms Supplier submits invoice Two-way or three-way match suplier? Invoice is within tolerances? Invoice is placed in “on hold“ status AP submits invoice for approval Requester and other approvers approve invoice Receipt confirmed? Receive notification to cofnirm receipt Confirm receipt in Coupa © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 92
Invoice overview Invoice sections The invoice has 5 sections. 1. Header Level Information: contains header level information about the invoice 2. Lines: contains all of the line items of the invoice 3. Payment Information: contains the payment information for the invoice 4. Comments: contains any comments added to the invoice 5. History: lists all actions with time and date stamp taken against the invoice © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 93
Invoice overview Header level information 1 Supplier: Supplier name 2 Invoice #: Invoice number 3 Invoice date: Invoice date as indicated by the supplier 4 Payment term: Payment term for the invoice 5 Requester: Requester from the PO 6 Currency: Currency for the invoice 7 Status: Status of the invoice 8 Payment due date: Date payment is due calculated based on payment term 9 Shipping term: Shipping term from the PO 1 15 2 3 4 5 6 7 8 9 10 10 Supplier note: Notes entered by the supplier 11 Attachments: Header level link, file, or text attachments 12 Image scan: Coupa generated or supplier attached image of the invoice 11 12 13 14 13 Activity Date: Date of services or goods receipt 14 Business Unit: Business unit follows from 15 Chart of accounts: Fieldwood legal entity for this invoice © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 94
Invoice overview Lines 1 Lines: Details the line items 1 2 Line number: Number of the line 2 3 Type: Indicates if the line is quantity/amount based 4 Description: Item name/description 5 Uo. M: Unit of Measure for the line; will be blank for amount based lines 6 Quantity: Quantity will be blank for amount based lines 7 Price: Price will be blank for amount based lines 8 Total: Total for the line 9 PO line: Associated PO line number 3 4 5 6 7 8 9 10 11 14 15 12 13 16 17 10 Review reason: Reason why the invoice is not approved 11 Contract: Contract name associated to the line item 12 Billing account name: Name of billing account 13 Billing account code: Code of billing account 18 14 Billing note: Billing notes entered by AP 15 Period: Budget period associated with the billing account 16 Tags: Search tags for the invoice line 17 Other charges: Tax, miscellaneous, shipping, and handling charges 18 Subtotals and total: Subtotals and totals for the invoice © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 95
Invoice overview Payment information 1 2 5 3 4 1 Status: indicates if the invoice is paid 2 Paid in full date: indicates the payment date 3 Payment description: allows for payment details/notes 4 Payment Amount: indicates the amount paid 5 Payment Date: date of payment © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 96
Invoice overview Comments You can add two types of comments to the invoice: 1. Internal facing comments: Comments that will be visible to Fieldwood only 2. Supplier facing comments: Comments that will be visible to the supplier (applicable only if the supplier has an e-mail address in the supplier record in Coupa or if the supplier is linked to the Coupa Supplier Network) To add a comment: 1. Type your comment in the comment box and click Add Comment To tag a user in a comment: 1. Start your comment with @ and the user’s name that you want to tag in the comment 2. Once you have selected the user, enter your comment 3. Click on Add Comment. When a user is tagged to an invoice comment, they will receive an e-mail notification with the comment. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 97
Invoice Overview: History The History section will contain all of the actions taken against the transaction. This will include the action, the person who took the action, and the time/date stamp for the action. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 98
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 99
Approving an invoice When do you need to approve? Why did I receive an invoice to approve? 1 Invoice is outside of tolerances. Tolerances are outlined on the next slide. What do I need to do? — Approve that any additional quantities, prices, or charges are correct 2 Invoice does not have a PO and you — Ensure that you recognize the charges on are listed as the Requester for the nonthe invoice and approve the invoice. In PO backed invoice certain instances, you might need to edit the invoice and provide the appropriate billing account information for the invoice. 3 You were manually added to the — Approve the invoice as you were added by approval chain by Accounts Payable or someone else on the approval chain a different approver 4 You had submitted a pre-approved signed invoice to AP — Re-approve the invoice in Coupa as singed pre-approved invoices will no longer be accepted; all approvals will need to be executed in Coupa © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 100
Approving an invoice ! You may approve an invoice in Coupa, via email, or via the mobile app Receive approval notification ! As an approver, you need to review the invoice prior to approving it Click on the notification to review the invoice ! If the invoice does not have the correct billing accounts, you may edit the invoice and edit the account yourself ! You may also add approval comments to the invoice when approving ! When the invoice is approved by the final approver, the invoice will be paid from AX based on the payment date Review the invoice and edit the invoice as necessary Approve the invoice Invoice is routed to all other approvers © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 101
Approving an invoice Receive the approval notification. You may receive this via e-mail, the mobile app, or directly in Coupa. Click on the notification to review the invoice Review the invoice and edit it if needed. Ensure that you read any comments from Accounts Payable. If the invoice does not have the correct billing accounts, you may edit the invoice and edit the account yourself. Approve the invoice by clicking on Approve. You can add any approval comments prior to clicking on Approve. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 102
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 18 19 20 21 Creating a Receipt Voiding a Receipt Submitting Cart/PR for Approval Overview 15 16 17 Withdrawing a PR Copying a PR Approvals Overview 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Purchase Order Overview Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 103
Rejecting and disputing an invoice ! You may approve an invoice in Coupa, via email, or via the mobile app Receive notification to approve the invoice ! As an approver, you need to review the invoice prior to approving it Click on the notification to review the invoice ! You will be required to input a rejection reason. The invoice will be placed in rejected status. ! You may also add approval comments to the invoice when approving ! When the invoice is approved by the final approver, the invoice will be paid from OGSys based on the payment date Click on the “Reject“ option to reject the invoice If you need to dispute the invoice with the supplier, find the rejected invoice in your Spend History and click on the invoice Click on “Dispute“, enter a dispute reason, and click on “Send“ to send the invoice to the supplier © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 104
Rejecting and disputing an invoice Receive notification to approve the invoice. You may receive this via e-mail, the mobile app, or directly in Coupa. Click on the notification to review the invoice Click on Dispute, enter a dispute reason, and click on Send to send the disputed invoice to the supplier Click ont the Reject option to reject the invoice. You will be required to input a rejection reason. The invoice will be placed in rejected status. If you need to dispute the invoice with the supplier, find the rejected invoice in your Spend History and click on the invoice. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 105
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 21 Submitting Cart/PR for Approval Overview 15 16 17 18 19 20 Withdrawing a PR Copying a PR Approvals Overview Purchase Order Overview Creating a Receipt Voiding a Receipt 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 106
Creating reports ! You can build a custom report anywhere you see the View drop down field Click on “Create View“ ! Once you save your report, you can schedule it to be e-mailed regularly to you Create your report Save your report by clicking on “Save“ © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 107
Creating reports You can create a custom report anywhere you see a View drop down field. In this example, we will create a custom report for requisitions in your Spend History. 1. Click on your Spend History and from the View drop down field click on Create View 2. Build your report (details available on the next slide) © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 108
Creating reports 1 2 Name: Provide a name for your report; must be less than 30 characters Visibility: Choose who can see your report. Ensure that you always select Only Me. If you select Everyone all other users will be able to see your report. 1 2 3 Start with View: Allows you to set a starting condition of your report (i. e. Start with all ordered requisitions) 4 Conditions: Select All or Any to identify if you want your report to match all conditions or any conditions Add the needed conditions from the drop down field. You can add multiple by clicking on the plus sign 5 Columns: Drag and drop fields from the Available Columns section to the Selected Columns section. You can drag and drop the fields to re-order the order you want the columns to appear in your report. All fields under Selected Columns will be viewable in your report. 6 Sort By: Allows you to sort your data by specific criteria 3 4 5 6 © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 109
Creating reports (continued) 3. Click on Save to save the report 4. Once you have the report save, you can click on the Export option to export the report to a CSV or XLS type of file © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 110
Creating reports (continued) 5. To schedule a report for regular e-mail, click on the clock icon next to the View drop down field 4. Complete the details for scheduling your report and click on Save © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 111
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 21 Submitting Cart/PR for Approval Overview 15 16 17 18 19 20 Withdrawing a PR Copying a PR Approvals Overview Purchase Order Overview Creating a Receipt Voiding a Receipt 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Requesting a PO Change © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 112
Requesting a vendor End-to-End process overview ! You must include the supplier’s contact information when completing the form Requester steps Log into Coupa. You will be navigated to the Coupa homepage. In the “Search“ bar, search for “supplier“ Find the form to request a new vendor and click on “Request“ Complete the form and click on “Review“ Add any additional approvers and click on “Submit for Approval“ Form is reviewed and approved by AP and the relevant VP. This creates a “draft“ supplier in Coupa. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 113
Requesting a new vendor Requester steps 1. In the Search bar, search for supplier. Find the form to set up a new form and click on Request 2. Complete the form and click Review. You must include the supplier’s contact information when completing the form. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 114
Requesting new vendor Requester steps (continued) 3. Add any additional approvers and click Submit for Approval © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 115
Table of contents 1 2 3 4 5 6 7 What is Coupa? Source-to-Pay Process Logging into Coupa Terms, Icons, & Statuses Homepage Settings Spend History 14 13 12 11 10 9 8 Free Text Order Lists Hosted Catalog Punchout Catalog Inbox 21 Submitting Cart/PR for Approval Overview 15 16 17 18 19 20 Withdrawing a PR Copying a PR Approvals Overview Purchase Order Overview Creating a Receipt Voiding a Receipt 28 27 26 25 24 23 22 Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Overview Requesting a PO Cancellation Help Desk Requesting a New Vendor Creating Reports Rejecting and Disputing an Invoice Approving an Invoice Requesting a PO Change Invoice Overview © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A Requesting a PO Cancellation 116
Help desk — If you encounter any issues or have questions, please submit a ticket with the Fieldwood Help Desk or talk to your Coupa Admin, Dustin Lalonde. Please ensure you include as may details possible about your issue so that the Help Desk can accurately troubleshoot the issue. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A 117
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Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities. kpmg. com/socialmedia The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act upon such information without appropriate professional advice after a thorough examination of the particular situation. © 2020 KPMG LLP, a Delaware limited liability partnership and the U. S. member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. NDP 054387 -1 A The KPMG name and logo are registered trademarks or trademarks of KPMG International.
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