Country Report on e Everyting from Thailand Prof

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Country Report on e. Everyting from Thailand Prof. Dr. Srisakdi Charmonman President of the

Country Report on e. Everyting from Thailand Prof. Dr. Srisakdi Charmonman President of the Computer Association of Thailand Under the Royal Patronage of HM the King charm@ksc. au. edu www. charm. au. edu Keynote Address, 24 th South East Asia Computer Conference Bangkok, Thailand. 18 -19 November 2007 1 1

Contents. 1. Introduction. 2. e. ASEAN and e. Thailand. 3. e. Government. 4. e.

Contents. 1. Introduction. 2. e. ASEAN and e. Thailand. 3. e. Government. 4. e. Society. 5. e. Education of e. Learning. 2 2

Contents (Cont. ) 6. e. Industry. 7. e. Commerce. 8. e. Court. 9. e.

Contents (Cont. ) 6. e. Industry. 7. e. Commerce. 8. e. Court. 9. e. Parliament. 10. e. Armforce. 11. Concluding Remarks. 3 3

1. Introduction. • In the year 1960, there was no computer installed in Thailand,

1. Introduction. • In the year 1960, there was no computer installed in Thailand, Singapore and Malaysia. • July 1960, HM the King provided IT inspiration for Thailand by visiting IBM factory at San Jose, California. 4 4

HM the King visited IBM plant at San Jose, California 5 5

HM the King visited IBM plant at San Jose, California 5 5

Introduction (Cont. ) • HM the King’s Vision in visiting IBM at that time

Introduction (Cont. ) • HM the King’s Vision in visiting IBM at that time is a major inspiration for Thailand to think about using computer in social and economic development of Thailand to be at par with developed countries. 6 6

Introduction (Cont. ) • An institution which followed HM the King’s lead was SEATO

Introduction (Cont. ) • An institution which followed HM the King’s lead was SEATO Graduate School of Engineering at Chulalongkorn University which later became AIT. 7 7

Introduction (Cont. ) • The initial stage of computerization in the Thai public sector

Introduction (Cont. ) • The initial stage of computerization in the Thai public sector started in 1963. • Two mainframe computers were first installed at the National Statistics Office for processing census data, and at the Faculty of Commerce and Accounting in Chulalongkorn University for education programs. Soon after, computerization in the Thai public sector were established and quickly expanded. 8 8

Internet Users in Thailand. 9 9

Internet Users in Thailand. 9 9

Internet Users in Thailand (Cont. ) YEAR 1991 1992 1993 1994 1995 1996 1997

Internet Users in Thailand (Cont. ) YEAR 1991 1992 1993 1994 1995 1996 1997 1998 # INTERNET USERS 30 200 8, 000 23, 000 45, 000 70, 000 220, 000 670, 000 10 10

Internet Users in Thailand (Cont. ) YEAR 1999 2000 2001 2002 2003 2004 2005

Internet Users in Thailand (Cont. ) YEAR 1999 2000 2001 2002 2003 2004 2005 2006 2007 # INTERNET USERS 1, 500, 000 2, 300, 000 3, 500, 000 4, 800, 000 6, 970, 000 9, 909, 000 11, 413, 000 13, 416, 000 11 11

2. e. ASEAN and e. Thailand • In Bangkok on August 8, 1067, ASEAN

2. e. ASEAN and e. Thailand • In Bangkok on August 8, 1067, ASEAN (Association of South East Asian Nations) was established with 5 member countries. 12 12

e. ASEAN and e. Thailand (Cont. ) • 5 member countries - Indonesia. -

e. ASEAN and e. Thailand (Cont. ) • 5 member countries - Indonesia. - Malaysia. - Philippines. - Singapore. - Thailand. 13 13

e. ASEAN and e. Thailand (Cont. ) • • Brunei Darussalam joined on 8

e. ASEAN and e. Thailand (Cont. ) • • Brunei Darussalam joined on 8 January 1984. Vietnam joined on 28 July 1995. Laos and Myanmar joined on 23 July 1997. Cambodia joined on 30 April 1999. 14 14

e. ASEAN and e. Thailand (Cont. ) • In September 1999, e. ASEAN project

e. ASEAN and e. Thailand (Cont. ) • In September 1999, e. ASEAN project was initiated with e. ASEAN Task Force as a high-level public-private sector advisory body to develop a broad-based and comprehensive action plan. 15 15

e. ASEAN and e. Thailand (Cont. ) • Prof. Dr. Srisakdi Charmonman was named

e. ASEAN and e. Thailand (Cont. ) • Prof. Dr. Srisakdi Charmonman was named a member form Thailand in his capacity as the Project Manager of the e. Commerce Pilot Project of the Ministry of Commerce and the Founder and Chairman of KSC, the first and the largest Internet Service Provider at that time. 16 16

e. ASEAN and e. Thailand (Cont. ) • ASEAN was the first to create

e. ASEAN and e. Thailand (Cont. ) • ASEAN was the first to create a regional ICT development initiative. • As a matter of fact, after the establishment of e. ASEAN in 1999, e. Europe was created in the year 2000, and e. APEC in 2002. • e. ASEAN was also ahead of the G 8’s DOT Force and the UN ICT Task Force. 17 17

e. ASEAN and e. Thailand (Cont. ) • In June 2003, ASEAN initiated another

e. ASEAN and e. Thailand (Cont. ) • In June 2003, ASEAN initiated another project called “e. ABC (e. ASEAN Business Council)” which was formally established in 2004. 18 18

e. ASEAN and e. Thailand (Cont. ) • The Ministry of Information and Communication.

e. ASEAN and e. Thailand (Cont. ) • The Ministry of Information and Communication. Technology appointed Prof. Dr. Srisakdi Charmonman the Head of the Delegation from Thailand later he was voted Chairman of e. ABC. 19 19

e. ASEAN and e. Thailand (Cont. ) • With the encouragement of ASEAN for

e. ASEAN and e. Thailand (Cont. ) • With the encouragement of ASEAN for all member countries to promote the utilization of the Internet, e. Thailand was initiated in the first Nation IT Policy of Thailand, called “IT 2000” which was approved by the Cabinet in the year 1966. 20 20

e. ASEAN and e. Thailand (Cont. ) • IT 2000 includes 3 pillars -

e. ASEAN and e. Thailand (Cont. ) • IT 2000 includes 3 pillars - National Information Infrastructure. - Human Resource. - Good Governance. 21 21

e. ASEAN and e. Thailand (Cont. ) • IT 2000 included 3 main pilot

e. ASEAN and e. Thailand (Cont. ) • IT 2000 included 3 main pilot projects - School. Net to provide Internet accesses to schools. - GINet to develop Government Information Network. - ITlaws to draft IT laws or Cyber Laws to submit to Parliament to provide legal framework to support IT applications in Thailand. 22 22

e. ASEAN and e. Thailand (Cont. ) • IT 2010 was developed as a

e. ASEAN and e. Thailand (Cont. ) • IT 2010 was developed as a second phase of Thailand National IT policy. The main purpose is to move Thailand into the Knowledge-Based Economy (KBE) and Knowledge-Based Society (KBS). 23 23

e. ASEAN and e. Thailand (Cont. ) • IT 2010 was approved by the

e. ASEAN and e. Thailand (Cont. ) • IT 2010 was approved by the Cabinet in March 2002. • It recommended five strategic flagships for Thailand. 24 24

e. ASEAN and e. Thailand (Cont. ) • e. Government as the main driver

e. ASEAN and e. Thailand (Cont. ) • e. Government as the main driver for the five strategies, followed by: - e. Commerce and e. Industry for the information economy or the Knowledge-Based Economy. - e. Society and e. Education for the Information Society or Knowledge-Based Society. 25 25

3. e. Government. • e. Government includes: - public service delivery thru the Internet

3. e. Government. • e. Government includes: - public service delivery thru the Internet - legal infrastructure to support the usage of the Internet. • Thailand has made many progresses in the sense of providing government services thru the Internet. 26 26

e. Government (Cont. ) • In some countries, such as Singapore “e. Citizen” is

e. Government (Cont. ) • In some countries, such as Singapore “e. Citizen” is used to stand for “e. Government” i. e “e. Citizen” in Singapore is the gateway to all government Singapore. 27 27

e. Government (Cont. ) • With IT 2000, the Thai Government had pushed for

e. Government (Cont. ) • With IT 2000, the Thai Government had pushed for all agencies to implement e. Government. • The Government had spent approximately 90, 000 million baht (about 2, 600 million US$) for e. Government project during 2001 – 2006. 28 28

e. Government (Cont. ) • In 2002, the Ministry of Information and Communication Technology

e. Government (Cont. ) • In 2002, the Ministry of Information and Communication Technology was established. 29 29

3. 1 e. Revenue • The first example of e. Government in Thailand is

3. 1 e. Revenue • The first example of e. Government in Thailand is e. Revenue for filing income tax returns thru the Internet. • About 80% of those who have to file income tax returns at the beginning of 2007 used the Internet. It should be noted that the 80% figure is larger than that in other countries. 30 30

e. Revenue (Cont. ) • The Goals and Objectives of e. Revenue - Create

e. Revenue (Cont. ) • The Goals and Objectives of e. Revenue - Create service oriented organization by providing professional services to citizens to improve efficiency and fairness in tax collection by increasing utilization of modern information technology. 31 31

e. Revenue (Cont. ) • e. Revenue Services: 1) PIN / TIN Verification Information.

e. Revenue (Cont. ) • e. Revenue Services: 1) PIN / TIN Verification Information. 2) VAT Refund for Tourist Information. 3) VAT Registrant Information. 4) VAT Exempted Jewelry Business Information. 32 32

Web Services (Cont. ) 5) Personal Income Tax Calculation. 6) Tax Collection Summary Information.

Web Services (Cont. ) 5) Personal Income Tax Calculation. 6) Tax Collection Summary Information. 7) Joint Venture and Foreign Company Information. 8) Corporate Income Tax Information. 33 33

1) PIN / TIN Verification Info. • Provide a check for validation and existence

1) PIN / TIN Verification Info. • Provide a check for validation and existence of: - Tax Identification Number (TIN) - Personal Identification Number (PIN) 34 34

PIN / TIN Verification Info (Cont. ) 35 35

PIN / TIN Verification Info (Cont. ) 35 35

2) VAT Refund for Tourist Info. • Providing information of business which have joined

2) VAT Refund for Tourist Info. • Providing information of business which have joined VAT refund for tourists scheme. • This is to prevent forging of tax invoices which can effectively increase tourists’ confidence in Thai business. 36 36

VAT Refund for Tourist Info (Cont. ) 37 37

VAT Refund for Tourist Info (Cont. ) 37 37

3) VAT Registrant Info. • Providing comprehensive information of taxpayers who are Value-added tax

3) VAT Registrant Info. • Providing comprehensive information of taxpayers who are Value-added tax registrants. • This will help a business to verify whether its partner can legally issue tax invoice in accordance with the tax law in order to check if the tax invoice received is legal. 38 38

VAT Registrant Info (Cont. ) • The service can also verify the existence of

VAT Registrant Info (Cont. ) • The service can also verify the existence of business partner. 39 39

4) VAT Exempted Jewelry Business Info. • Providing information of jewelry importers registered with

4) VAT Exempted Jewelry Business Info. • Providing information of jewelry importers registered with the Revenue Department, who are exempted from VAT. • Local and foreign business can use such a service to verify the existence and the exemption rights of its trading partners. 40 40

VAT Exempted (Cont. ) • This is useful for the Customs Department to verify

VAT Exempted (Cont. ) • This is useful for the Customs Department to verify the information with the taxpayer and checking VAT exempted companies, thereby making VAT collection. 41 41

VAT Exempted (Cont. ) 42 42

VAT Exempted (Cont. ) 42 42

5) Personal Income Tax Calculation. • Providing an automatic calculation of Personal Income Tax:

5) Personal Income Tax Calculation. • Providing an automatic calculation of Personal Income Tax: - Expenses. - Allowances. - Amount of Tax Payable. 43 43

6) Tax Collection Summary Info. • Providing information on the total tax collection of

6) Tax Collection Summary Info. • Providing information on the total tax collection of the Revenue Department from all tax types and tax return forms. • Such information may be used by government agencies in designing policies and analyzing current economic situation. 44 44

Tax Collection Summary Info (Cont. ) 45 45

Tax Collection Summary Info (Cont. ) 45 45

7) Joint Venture and Foreign Company Info. • Providing information of Joint Venture company

7) Joint Venture and Foreign Company Info. • Providing information of Joint Venture company and juristic body incorporated under a foreign law company. 46 46

Joint Venture (Cont. ) 47 47

Joint Venture (Cont. ) 47 47

8) Corporate Income Taxpayer Info. • Providing information of companies which have received promotion

8) Corporate Income Taxpayer Info. • Providing information of companies which have received promotion from Board of Investment (BOI) of the Royal Thai Government. 48 48

Corporate Income (Cont. ) 49 49

Corporate Income (Cont. ) 49 49

e. Revenue (Cont. ) • List of e. Services that are available for download

e. Revenue (Cont. ) • List of e. Services that are available for download : - Tax return forms - Application forms - Tax calculation program - Other supporting programs in conjunction with online filing of tax returns - e. Revenue Code (only in Thai language) 50 50

3. 2 e. Auction. • On October 1, 2002, the Thai Cabinet passed the

3. 2 e. Auction. • On October 1, 2002, the Thai Cabinet passed the resolution that every department and state enterprises must make procurement thru e. Auction and report the progress of implementation to the Office of the Prime Minister every 3 month. • The resolution was effective in January 2003. 51 51

e. Auction (Cont. ) • The purposes of e. Auction: - To improve the

e. Auction (Cont. ) • The purposes of e. Auction: - To improve the procurement process in the public sector in order to protect collusion and corruption. - To stimulate the investment and economy. - To increase efficiency. - To reduce the cost of procurement. 52 52

e. Auction (Cont. ) • There was a survey about e. Auction by the

e. Auction (Cont. ) • There was a survey about e. Auction by the National Institute of Development Administration (NIDA) in 2003. • The survey collected data from 167 government departments and 55 companies involved with e. Auction in the government. 53 53

e. Auction (Cont. ) • It was reported that: - 55. 2% were training

e. Auction (Cont. ) • It was reported that: - 55. 2% were training their officials. - 50. 6% already implemented e. Auction. 54 54

e. Auction (Cont. ) • The level of achievement of e. Auction was at

e. Auction (Cont. ) • The level of achievement of e. Auction was at the medium level, measured by: - satisfaction - goal attainment - efficiency - accountability and transparency 55 55

e. Auction (Cont. ) • As of the year 2007, e. Auction are widely

e. Auction (Cont. ) • As of the year 2007, e. Auction are widely used by: - Government Departments. - Hospitals. - Universities. - companies. 56 56

e. Auction (Cont. ) • For the year 2007, the government used e. Auction

e. Auction (Cont. ) • For the year 2007, the government used e. Auction for construction projects, such as for buildings, bridges, and irrigation: - 15, 864 projects. - saved 13, 982 million bath or 8. 22%. 57 57

3. 3 e. Citizen. • e. Citizen is one of the goals in the

3. 3 e. Citizen. • e. Citizen is one of the goals in the development to e. Government The Ministry of Information and Communication Technology announced the “e. Citizen Project” on 1 April 2003. 58 58

e. Citizen (Cont. ) • The goal of e. Citizen is for development and

e. Citizen (Cont. ) • The goal of e. Citizen is for development and improvement of a service network to become the “Single Point Service Center”. • 9 January 2004, the Single Point Service Center was announced as a pilot project. 59 59

e. Citizen (Cont. ) • The Ministry of Information and Communication Technology joining with

e. Citizen (Cont. ) • The Ministry of Information and Communication Technology joining with other departments of government and private sector such as: - The Revenue Department. - The Department of Business Development. - The Department of Employment. 60 60

e. Citizen (Cont. ) - The Department of Provincial Administration. The Social Security Office.

e. Citizen (Cont. ) - The Department of Provincial Administration. The Social Security Office. TOT Corporation Limited. CAT Telecom Public Company Limited. Bangkok Metropolitan Administration. 61 61

e. Citizen (Cont. ) 62 62

e. Citizen (Cont. ) 62 62

e. Citizen (Cont. ) • www. citizen. go. th provides services such as: -

e. Citizen (Cont. ) • www. citizen. go. th provides services such as: - Tax information service. - Law information service. - Family planning information service. - Social welfare information service. - Career information service. - Education information service. 63 63

4. e. Society • The purposes of e. Society are: - bridging the digital

4. e. Society • The purposes of e. Society are: - bridging the digital divide - quality of life - culture - health - public participation. 64 64

e. Society (Cont. ) • From IT 2010, the following targets for e. Society

e. Society (Cont. ) • From IT 2010, the following targets for e. Society in Thailand are : - By 2010, all Thai people have equal access to and utilization of Information Technology at affordable price. 65 65

e. Society (Con. ) - Affordable price of IT to lead to professional development,

e. Society (Con. ) - Affordable price of IT to lead to professional development, increase in quality of life and improvement in the environment. - Local content of webs to account for at least 10% of total content developed in Thailand. 66 66

e. Society (Cont. ) - To compile, process and establish a wisdom network of:

e. Society (Cont. ) - To compile, process and establish a wisdom network of: * distinguished thinkers * local philosophers * local wisdom to create international knowledge pool. 67 67

e. Society (Cont. ) - By 2010, at least 50% of Thai villages are

e. Society (Cont. ) - By 2010, at least 50% of Thai villages are to be learning communities, where knowledge is continuously developed and strong economies are formed. 68 68

e. Society (Cont. ) • As of the end of the year 2007, about

e. Society (Cont. ) • As of the end of the year 2007, about 13 million people in Thailand are using the Internet. 69 69

e. Society (Cont. ) • Although the cost of access to the internet has

e. Society (Cont. ) • Although the cost of access to the internet has significantly reduced from that when ISPs started offering connection in Thailand, more people should be encouraged to use the internet. 70 70

e. Society (Cont. ) • There will be the “International Conference on e. Society

e. Society (Cont. ) • There will be the “International Conference on e. Society 2008” during March 27 -29 in Bangkok, Thailand. Topics include: - Practice and Cases in e. Society. - Systems and Technologies in e. Society. - Applications and Integration of e. Society. - Cyber Law and Cyber Crime. 71 71

e. Society (Cont. ) - Intellectual Property. - Social Communications on the Internet. -

e. Society (Cont. ) - Intellectual Property. - Social Communications on the Internet. - Internet Security. - Trust and Privacy Issues in Cyber Society. - Online Friendship and Virtual Relationship. - Cyber Sex and Cyber Game. - Internet Addiction. 72 72

e. Society (Cont. ) - Ethic in Cyber Society. - Crime Prevention in Information

e. Society (Cont. ) - Ethic in Cyber Society. - Crime Prevention in Information Security. - Role and Mission of Cyber Police. - Technology Adoption and Diffusion of e. Society. - Other related topics. 73 73

4. 1 e. Health. • Instead of “Sex”, “Nude”, “Pornography” and some such, the

4. 1 e. Health. • Instead of “Sex”, “Nude”, “Pornography” and some such, the most searched for term in 2007 is “e. Health”. • In e. Health webs, one can find information about health such as: - News & Events. - Plan & Activites. - Publication. - Media. - Funding. 74 74

e. Health (Cont. ) • The users of e. Health webs can read the

e. Health (Cont. ) • The users of e. Health webs can read the latest news and events including: - Tobacco Consumption Control. - Alcohol Consumption Control. - Physical Activities Promotion. - Health Risk Factors. 75 75

e. Health (Cont. ) 76 76

e. Health (Cont. ) 76 76

e. Health (Cont. ) • With “www. thaihealth. or. th”, there are physical activity

e. Health (Cont. ) • With “www. thaihealth. or. th”, there are physical activity calendar for Thai people who are interested in outdoor activities. • The users can check about symptoms from website. 77 77

e. Health (Cont. ) • Another purpose of e. Health is to develop social

e. Health (Cont. ) • Another purpose of e. Health is to develop social movement and the health system to increase the well-being of Thai people • The principle strategies are: - Social Mobilization. - System Development. - Healthy Communities Development. 78 78

4. 2 e. News. The purposes of e. News are: • Giving and updating

4. 2 e. News. The purposes of e. News are: • Giving and updating news. • Providing an alternative to purchasing newspaper. • There are topic lists, such as: - education - politics - sport - entertainment - Etc. 79 79

e. News (Cont. ) 80 80

e. News (Cont. ) 80 80

e. News (Cont. ) • “www. e-news. co. th”, provides: - Mobile equipment -

e. News (Cont. ) • “www. e-news. co. th”, provides: - Mobile equipment - Internet - Hardware - Software - Security - Etc 81 81

5. e. Education or e. Learning. • The first computer installed in Thailand in

5. e. Education or e. Learning. • The first computer installed in Thailand in the year 1964 was at Chulalongkorn University for usage in Education. 82 82

e. Education of e. Learning (Cont. ) • All universities in Thailand now use

e. Education of e. Learning (Cont. ) • All universities in Thailand now use computers and the Internet in all kinds of areas including: - Teaching. - Research. - Educational Administration. 83 83

e. Education of e. Learning (Cont. ) • The School. Net Project at NECTEC

e. Education of e. Learning (Cont. ) • The School. Net Project at NECTEC which was later transferred to the Ministry of Education have provided Internet access to schools all over the country. 84 84

e. Education of e. Learning (Cont. ) • HM the King’s Distance Learning Foundation

e. Education of e. Learning (Cont. ) • HM the King’s Distance Learning Foundation has provided education to millions of children not only in Thailand but also in neighboring countries. 85 85

e. Education of e. Learning (Cont. ) • At the university level, Thailand is

e. Education of e. Learning (Cont. ) • At the university level, Thailand is the first country in the world to offer the e. Learning program of Ph. D. in e. Learning Methodology, i. e. at the College of Internet Distance Education of Assumption University. 86 86

e. Education of e. Learning (Cont. ) • The College is located at Srisakdi

e. Education of e. Learning (Cont. ) • The College is located at Srisakdi Charmonman IT Center (SCIT) 87 87

e. Education of e. Learning (Cont. ) • It’s the IT Center with -

e. Education of e. Learning (Cont. ) • It’s the IT Center with - The construction value of about 650 million baht. - 12 floors. - 12, 000 square meters. - More than 1, 000 computers connected to the Internet. 88 88

e. Education of e. Learning (Cont. ) • In the report to HRH Princess

e. Education of e. Learning (Cont. ) • In the report to HRH Princess Maha Chakri Sirindhorn in the year 2004, the ICT Minister at that time declared SCIT the “Center of Excellence in ICT Education”. • The room on the 2 nd floor with 408 computers connected to the Internet was used to provide training to bridge the digital divide. 89 89

e. Education of e. Learning (Cont. ) • Some schools sent thousand student to

e. Education of e. Learning (Cont. ) • Some schools sent thousand student to be trained there. • High level persons such as the Governor of Bangkok and Chief Judge have used the facilities for specific training. 90 90

e. Education of e. Learning (Cont. ) • Lower income people have also been

e. Education of e. Learning (Cont. ) • Lower income people have also been trained on how to use computer and the Internet: - Garbage collectors. - Street vendors. - Janitors. 91 91

5. 1 e. Library. • Contains all publications and products. • There are many

5. 1 e. Library. • Contains all publications and products. • There are many e. Library services for. Thai people. • An example is the National Education Network Project (2002 -2005) for development of e. Library. 92 92

e. Library (Cont. ) 93 93

e. Library (Cont. ) 93 93

e. Library (Cont. ) • “www. nationelibrary. com” main menu: - Services. - Demo

e. Library (Cont. ) • “www. nationelibrary. com” main menu: - Services. - Demo Account. - Help. - Register. - Link. - Webboard. - Update News with activity pictures. 94 94

5. 2 e. University • There are many universities in Thailand offering e. Learning,

5. 2 e. University • There are many universities in Thailand offering e. Learning, such as: - Assumption University. - Chulalongkorn University. - Ramkhamheang Universty. - Rangsit University. 95 95

www. e. Learning. au. edu 96 96

www. e. Learning. au. edu 96 96

e. University (Cont. ) • “www. e. Learning. au. edu” main menu: - Welcome

e. University (Cont. ) • “www. e. Learning. au. edu” main menu: - Welcome Messages. - About the College. - Degree Programs. - Training Program. - Services. - Study Online. - News. - Contact us. 97 97

e. University (Cont. ) • On September 23, 2002, Prof. Srisakdi sent a letter

e. University (Cont. ) • On September 23, 2002, Prof. Srisakdi sent a letter to the Ministry of University Affairs. • In the same year, the University Council of Assumption University approved the proposal from Prof. Srisakdi to establish the College of Internet Distance Education. • Au is the first to offer complete e. Learning Degree. 98 98

e. University (Cont. ) • In 2007, there are three degree programs: - Master

e. University (Cont. ) • In 2007, there are three degree programs: - Master of Science in Information and Communication Technology. - Master of Science in Management. - Doctor of Philosophy in e. Learning Methodology. 99 99

6. e. Industry. • According to IT 2010, e. Industry refers to the “strengthening

6. e. Industry. • According to IT 2010, e. Industry refers to the “strengthening of the manufacturing sector through the use of information technology as an essential tool in the creation of competitiveness of the manufacturing sector, thereby leading to sustainable economic growth. ” 100

e. Industry (Cont. ) • The status of IT applications in the Thai industrial

e. Industry (Cont. ) • The status of IT applications in the Thai industrial sector comprises of IT applications in the back office, the production process, logistics, and marketing. 101

e. Industry (Cont. ) • IT 2010 includes the version to strengthen the Thai

e. Industry (Cont. ) • IT 2010 includes the version to strengthen the Thai industrial sector in support of a Knowledge-Based Society via the development and linking of IT networks by 2010. 102

e. Industry (Cont. ) • The e. Industry policy to promote the use of

e. Industry (Cont. ) • The e. Industry policy to promote the use of knowledge as a production base in the Thai industry sector: - To Promote the use of industrial and marketing information on industrial products as guidelines for decisions on the production of industrial products. 103

e. Industry (Cont. ) - To promote production links between large-scale and small-scale entrepreneurs,

e. Industry (Cont. ) - To promote production links between large-scale and small-scale entrepreneurs, both centrally and regionally. - To bridge the gap in accessibility to information among Thai entrepreneurs. 104

e. Industry (Cont. ) • Target of e. Industry is to promote and develop

e. Industry (Cont. ) • Target of e. Industry is to promote and develop IT application in the private sector in order to create knowledge-based industries by 2010. 105

e. Industry (Cont. ) • In September 2004, the Ministry of Industry developed a

e. Industry (Cont. ) • In September 2004, the Ministry of Industry developed a comprehensive industrial portal, www. industrythailand. com, listing more than 70, 000 producers bus only in Thai language. 106

e. Industry (Cont. ) • In Thailand, many industries are using computer and the

e. Industry (Cont. ) • In Thailand, many industries are using computer and the Internet but there are still a lot more to do. 107

e. Industry (Cont. ) • Example of e. Industry in Thailand is The Federation

e. Industry (Cont. ) • Example of e. Industry in Thailand is The Federation of Thai Industries (F. T. I. ) (www. fti. or. th) is an upgraded body of the Association of Thai Industry which was created on November 13, 1967. 108

F. T. I. (Cont. ) 109

F. T. I. (Cont. ) 109

F. T. I. (Cont. ) • The transformation took place on December 29, 1987

F. T. I. (Cont. ) • The transformation took place on December 29, 1987 by the enactment of the Federation of Thai Industries Act, 1987 which requires the body to be under the supervision of the Minister of Industry. 110

F. T. I. (Cont. ) • The F. T. I. Acts aims at strengthening

F. T. I. (Cont. ) • The F. T. I. Acts aims at strengthening the private sector institution which will help make industrialization in Thailand more sustainable and synchronizing with other ongoing national economic development processes as well as ensuring a proper protection of the national interest in the world economic environment. 111

F. T. I. (Cont. ) • The membership of federation of Thai Industries. 1.

F. T. I. (Cont. ) • The membership of federation of Thai Industries. 1. Ordinary Member any of industrial enterprises in the country who must comply with the Factory Act or the trade association in the industrial sector. 112

F. T. I. (Cont. ) 2. Associate Member those individuals and juristic persons not

F. T. I. (Cont. ) 2. Associate Member those individuals and juristic persons not in the industrial sector or other trade associations. 113

e. Industry (Cont. ) • There any topics related to e. Industry. 6. 1

e. Industry (Cont. ) • There any topics related to e. Industry. 6. 1 e. Travel. 6. 2 e. Auto. 114

6. 1 e. Travel. 115

6. 1 e. Travel. 115

e. Travel (Cont. ) • Web example is “www. tat. or. th”. • The

e. Travel (Cont. ) • Web example is “www. tat. or. th”. • The Tourism Authority of Thailand (TAT) was founded by the Yoyal Decree and was announced in the Government Gazette on 28 July 1959 when General Sarit Dhanarat was the Prime Minister, as the Tourism Promotion organization of Thailand (TPOT). 116

TAT (Cont. ) • Conducting the opening ceremony of the office on 18 March

TAT (Cont. ) • Conducting the opening ceremony of the office on 18 March 1960. • TPOT was upgraded to be the Tourism Authority of Thailand (TAT) by the National Legislature Council and was announced in the Government Gazette on 4 May 1979. 117

TAT (Cont. ) • At present, TAT has continued the tourism promotion for 45

TAT (Cont. ) • At present, TAT has continued the tourism promotion for 45 years by defining the vision in the strives for excellence in tourism promotion and tourism market development. 118

TAT (Cont. ) • TAT’ policy such as: - Promote the tourism industry to

TAT (Cont. ) • TAT’ policy such as: - Promote the tourism industry to be an important instrument in tackling the country’s economic problem, creating jobs for people as well as increasing income for the country. 119

TAT (Cont. ) - Promote and develop the operation on proactive marketing strategies for

TAT (Cont. ) - Promote and develop the operation on proactive marketing strategies for increasing the new markets as well as the niche markets. - Promote cooperation in all levels domestically and internationally on promotion for the development of tourism markets. 120

TAT (Cont. ) - Aim at organization and management development as well as development

TAT (Cont. ) - Aim at organization and management development as well as development of the human resources’ ability to create a capable driving force in the operation. - Accelerate the development of a tourism technological system for accommodating business activities information (e-Tourism) on the Internet. 121

TAT (Cont. ) • TAT’ services such as: - Supplies information and data on

TAT (Cont. ) • TAT’ services such as: - Supplies information and data on tourist areas to the public - Publicizes Thailand so as to encourage Thai and international tourists to travel in Thailand. 122

TAT (Cont. ) - Conducts studies to set development plans for tourist areas. -

TAT (Cont. ) - Conducts studies to set development plans for tourist areas. - Co-operates with and supports the production and development of personnel in the field of tourism. 123

6. 2 e. Auto. 124

6. 2 e. Auto. 124

e. Auto (Cont. ) • Web example is “www. taladrod. com” • Talad. Rod.

e. Auto (Cont. ) • Web example is “www. taladrod. com” • Talad. Rod. com was founded in 2001 by a bunch of young and energetic computer engineers from the top computer engineering school in Thailand. 125

e. Auto (Cont. ) • Their specialization in computer design, architecture and engineering will

e. Auto (Cont. ) • Their specialization in computer design, architecture and engineering will help modern businessmen to compete in the emerging e. Businesses of the modern world. 126

Talad. Rod. com (Cont. ) • At present, A car to urban people, has

Talad. Rod. com (Cont. ) • At present, A car to urban people, has become a necessity. A used car is a good alternative at a lower price to a new one. • Talad. Rod. com is first project aiming to be an effective and efficient web-based e. Marketplace for used cars. 127

Talad. Rod. com (Cont. ) • Provide the reliable data needed by everyone involved

Talad. Rod. com (Cont. ) • Provide the reliable data needed by everyone involved in buying and selling used cars. With the click of your finger tip, our genius search engine will provide exciting choices for buyers and our web site a facility for sellers to advertise their wares. 128

Talad. Rod. com (Cont. ) • Talad. Rod’ services such as: - Advertise about

Talad. Rod. com (Cont. ) • Talad. Rod’ services such as: - Advertise about a used cars. - Give data about a used car. - Order a used cars. - The notice trades a used cars. - Advise about a used cars. 129

Talad. Rod. com (Cont. ) • Talad. Rod’ special service has 3 form: -

Talad. Rod. com (Cont. ) • Talad. Rod’ special service has 3 form: - Right. Choice. - Right. People. - Right. Time. 130

7. e. Commerce. • Provide in e. Commerce are selling goods and services (not

7. e. Commerce. • Provide in e. Commerce are selling goods and services (not only finance, tourism and IT services, but also other industries) thru the Internet. 131

e. Commerce (Cont. ) • On July 13, 1998 , the Ministry of Commerce

e. Commerce (Cont. ) • On July 13, 1998 , the Ministry of Commerce appointed Prof. Dr. Srisakdi Charmonman Project Manager on e. Commerce for Export with 7 committees namely - Public Relation and Training. - Marketing. - Consumer Protection. 132

e. Commerce (Cont. ) - Taxes and Customs Duties. - Shipping and Insurance. -

e. Commerce (Cont. ) - Taxes and Customs Duties. - Shipping and Insurance. - Payment and Security. - Digital Signature and Certificate. 133

e. Commerce (Cont. ) • The number of companies selected for the pilot projects

e. Commerce (Cont. ) • The number of companies selected for the pilot projects was 100. After that many companies have been successful in e. Commerce. A few example will be given. 134

e. Commerce (Cont. ) • e. Commerce in Thailand survey found that the value

e. Commerce (Cont. ) • e. Commerce in Thailand survey found that the value of Thai e. Commerce are rose 305, 159 million bath in fiscal year 2006 and will hit 400, 000 million bath in the future. • More than 58 % is the value e. Auction. • B 2 B Market is 80000 million. • B 2 C market is 47000 million. 135

e. Commerce (Cont. ) • According to the Nectec Survey in August from 39,

e. Commerce (Cont. ) • According to the Nectec Survey in August from 39, 000 entrepreneurs. - 70 % of customer is afraid to fraud. - 60 % of customer is lost of confidence. - 56 % of customer is afraid of not receive the goods. 136

e. Commerce (Cont. ) - 49 % of customer is not confidence about payment.

e. Commerce (Cont. ) - 49 % of customer is not confidence about payment. - 42 % of customer is stealing credit card. - 36 % of customer is need inform vender by face to face. 137

e. Commerce (Cont. ) • Most favorite of e. Commerce's products - Fashion, Cloths,

e. Commerce (Cont. ) • Most favorite of e. Commerce's products - Fashion, Cloths, Fabric and Leather 14. 45% - Tourism, Hotel and Restaurant 9. 18% - Computer and Applications 7. 27% 138

e. Commerce (Cont. ) • The first example is “www. Platu. Mahachai. com” selling

e. Commerce (Cont. ) • The first example is “www. Platu. Mahachai. com” selling the popular Thai fish called “Pla Tu”. • Owner used to sell the fish at Ram Intra Road Km. 8. 139

Platu. Mahachai (Cont. ) • He said he listened to Prof. Dr. Srisakdi Charmonman’

Platu. Mahachai (Cont. ) • He said he listened to Prof. Dr. Srisakdi Charmonman’ s radio program, “Internet IT with Srisakdi Charmonman” on Radio Thailand FM 92. 5 that a man and a dog can setup a website to sell goods. 140

Platu. Mahachai (Cont. ) • So, he set up a website to sell the

Platu. Mahachai (Cont. ) • So, he set up a website to sell the fish abroad at 1 US$ each while the price in Thailand is much less and he revenue is hundred thousand per month. 141

e. Commerce (Cont. ) • The second example is “www. thaitambon. com” • The

e. Commerce (Cont. ) • The second example is “www. thaitambon. com” • The idea and concept fot the construction of Thai. Tambon. com was initiated in 1999. It aimed at a home page for Tambon or sub-district to encourage rural people to understand use more Internet. 142

Thai. Tambon. com 143

Thai. Tambon. com 143

Thai. Tambon. com (Cont. ) • The first home page was built for Tambon

Thai. Tambon. com (Cont. ) • The first home page was built for Tambon Tonpao, San Kamphaeng District, Chiang Mai Province and was demonstrated to the public at Chiang Mai and posted ever since until replaced by a web site “Thai. Tambon. com” later on. 144

Thai. Tambon. com (Cont. ) • In mid 2000 just about six months before

Thai. Tambon. com (Cont. ) • In mid 2000 just about six months before the election, assignment was given to a team to develop and construct a web site called “Thai. Tambon. com” by Department of Community Development of the Ministry of Interior. • This web site went officially online on June 24, 2000. 145

Thai. Tambon. com (Cont. ) • Thai. Tambon’ Purposes is - To construct a

Thai. Tambon. com (Cont. ) • Thai. Tambon’ Purposes is - To construct a comprehensive database system which accommodates necessary information from every Tambon in Thailand. The web site will be a resource centre for public use. 146

Thai. Tambon’ purposes (Cont. ) - To use Thai. Tambon. com to promote local

Thai. Tambon’ purposes (Cont. ) - To use Thai. Tambon. com to promote local Thai products for every Tambon, and to facilitate the buy-and-sell procedure. Also, to encourage local communities to improve their products and to join the Thai. Tambon. com e. Commerce or electronic assisted commerce project. 147

Thai. Tambon’ purposes (Cont. ) - To bring Internet technology to villages and this

Thai. Tambon’ purposes (Cont. ) - To bring Internet technology to villages and this is the starting point of the Tambon Internet Project. - To help encourage and promote tourism in Thailand down to Tambon level. Thus moreincome will be distributed to rural people. 148

Thai. Tambon’ purposes (Cont. ) - Thai. Tambon. com will help rural people to

Thai. Tambon’ purposes (Cont. ) - Thai. Tambon. com will help rural people to exchange information, ideas, and to improve. 149

Thai. Tambon. com (Cont. ) • In the web “www. thaitambon. com” there are

Thai. Tambon. com (Cont. ) • In the web “www. thaitambon. com” there are products more than 75, 200 categories. • There are OTOP product more than 34, 500 categories. 150

e. Commerce (Cont. ) • There any topics related to e. Commerce. 7. 1

e. Commerce (Cont. ) • There any topics related to e. Commerce. 7. 1 e. Market. Place. 7. 2 e. Business. 151

7. 1 e. Market. Place. • e. Market. Place established in 2001 by the

7. 1 e. Market. Place. • e. Market. Place established in 2001 by the Department of Export Promotion of Ministry of Commerce and 5 private providers of e. Commerce solution: - Internet Venture Co. , Ltd. - Psquare Network Co. , Ltd. 152

Private Providers (Cont. ) - Samart Internet Co. , Ltd. - Thai Portal Co.

Private Providers (Cont. ) - Samart Internet Co. , Ltd. - Thai Portal Co. , Ltd. - We Thai Dot Co. , L 153

e. Market. Place (Cont. ) • In the web “exporter. Thai. Trade. com”, there

e. Market. Place (Cont. ) • In the web “exporter. Thai. Trade. com”, there are more than 5, 200 exporters in 17 categories. 154

e. Market. Place (Cont. ) • In the web “www. emarket. sme. go. th”

e. Market. Place (Cont. ) • In the web “www. emarket. sme. go. th” , there are more than 6, 200 exporters. 155

e. Market. Place (Cont. ) • In the web “www. e-talad. com” , there

e. Market. Place (Cont. ) • In the web “www. e-talad. com” , there are more than 5, 926 exporters in 400 categories. 156

e. Market. Place (Cont. ) • In the web “www. foodmarketexchange. com” there are

e. Market. Place (Cont. ) • In the web “www. foodmarketexchange. com” there are more than 21, 900 members. 157

7. 2 e. Business. • The company could check the number customers are online

7. 2 e. Business. • The company could check the number customers are online and looking for information its products and services. • The company can communicate with consumers through website and via e-Mail. 158

e. Business (Cont. ) 159

e. Business (Cont. ) 159

e. Business (Cont. ) • www. bangkokbank. com is example for e. Business. •

e. Business (Cont. ) • www. bangkokbank. com is example for e. Business. • Bangkok Bank’s e. Business service makes customer payment easy, fast and safe with a variety of convenient payment gateways. • e. Business service now allows customer make payments though different. 160

Bangkokbank. com (Cont. ) • Whether customers are paying outlet stores, making business to

Bangkokbank. com (Cont. ) • Whether customers are paying outlet stores, making business to business payments or transacting on the stock market. • Customers are make convenient and efficient payments without having to visit the bank. 161

8. e. Court. • Using free case information service can find future appearance dates

8. e. Court. • Using free case information service can find future appearance dates for cases in - Criminal Court. - Family Court. - Housing Court. 162

e. Court (Cont. ) • May also view information on both active and disposed

e. Court (Cont. ) • May also view information on both active and disposed cases in Civil Supreme and Local Civil Court, and by singing up for e. Track case tracking service can receive email updates and appearance reminders for Civil Supreme Court cases. 163

e. Court (Cont. ) • e. Court’s Services; Such As, - Laws Administration and

e. Court (Cont. ) • e. Court’s Services; Such As, - Laws Administration and Management. - Informations about e. Court. 164

www. judiciary. go. th 165

www. judiciary. go. th 165

www. judiciary. go. th (Cont. ) • www. Judiciary. go. th is Ministry of

www. judiciary. go. th (Cont. ) • www. Judiciary. go. th is Ministry of Justice’s web. • There are information system about: - Circle book justice court office. - Electronic list justice court. - Knowledge center. - Web mail. 166

9. e. Parliament. • An excellent example of e. Parliament is in the US

9. e. Parliament. • An excellent example of e. Parliament is in the US where the Senate and the House of Representatives have been highly computerized. 167

e. Parliament (Cont. ) • In Thailand, computerization of Parliament started in 1991 with

e. Parliament (Cont. ) • In Thailand, computerization of Parliament started in 1991 with the following developments. • 1991, the Computer Division of Parliament established to provide basic computer services. • 1992, Guideline for ICT Policy established. 168

e. Parliament (Cont. ) 1995 -1997: • Computer network established. • Data link with

e. Parliament (Cont. ) 1995 -1997: • Computer network established. • Data link with government agencies and private sector. 169

e. Parliament (Cont. ) 2001 -2003: • Information Service and Access, such as: -

e. Parliament (Cont. ) 2001 -2003: • Information Service and Access, such as: - Wi. Fi. - Computers in meeting room. - Etc. 170

e. Parliament (Cont. ) • Public Relations: - Parliament Website for MPs and citizens.

e. Parliament (Cont. ) • Public Relations: - Parliament Website for MPs and citizens. - Website for youth. 171

e. Parliament (Cont. ) 2004 -2006: • ISO 9002 for managing ICT System. •

e. Parliament (Cont. ) 2004 -2006: • ISO 9002 for managing ICT System. • IT personnel improvement. 2007 and on. • Promote “e. Democracy” via the Internet. 172

10. e. Armforce. • The Royal Thai Armed Forces is the name of the

10. e. Armforce. • The Royal Thai Armed Forces is the name of the military of Thailand. • It has three main branches: - Royal Thai Army. -Royal Thai Navy. -Royal Thai Air Force. 173

www. rta. mi. th 174

www. rta. mi. th 174

www. rta. mi. th (Cont. ) • There are information system such as: -

www. rta. mi. th (Cont. ) • There are information system such as: - History. - Mission. - Commander. -Other interesting activities. -Other interesting sites. - Etc. 175

www. navy. mi. th 176

www. navy. mi. th 176

www. navy. mi. th (Cont. ) • There are information system such as: -

www. navy. mi. th (Cont. ) • There are information system such as: - Document and Journals. - History. - Activity Calendar. -Important Personnel. -Naval Tourist Sites. - Organization. -Navy Relates Facts. - Image and Symbols. - Etc. 177

www. rtaf. mi. th. 178

www. rtaf. mi. th. 178

www. rtaf. mi. th (Cont. ) • There are information system such as: -

www. rtaf. mi. th (Cont. ) • There are information system such as: - History. - Mission. - Organization. -News & Article. - Gallery. - Other Links. - Etc. 179

11. Concluding Remarks. • รออาจารยเขยน 180

11. Concluding Remarks. • รออาจารยเขยน 180

e. Government (Cont. ) • The second example of e. Government is commercial registration

e. Government (Cont. ) • The second example of e. Government is commercial registration at the Ministryof Commerce. 181

e. Revenue (Cont. ) • The Department allowed taxpayer to pay the taxes via

e. Revenue (Cont. ) • The Department allowed taxpayer to pay the taxes via the Internet at the web <www. rd. go. th> • In addition, the Department use Short Message System (SMS) services to deliver information to taxpayer who use the Internet to submit returns and pay tax online. 182

www. rd. go. th 183

www. rd. go. th 183

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