Corrective Preventative Action Process for Product Process and

Corrective & Preventative Action Process for Product, Process, and Equipment Initiate Open Closed 6 History & Trends reject / close Customer Issue Manage per Schedule Supplier Problems Detected Problems Mgmt Manage, Closure & Reporting Out Brief 1 Anyone new C&P action Identify Problem Suggested Improvements Improvement Projects GR_10 -0850_17 a 00 3 2 Mgmt authority to Work Rank, Assign, with Schedule resources Group Related Actions CAT Root Cause & Corrective Action Plan 4 approved plan 5 CAT Implement --per approved scope Implement complete CAT Audit Results ---effective change Follow-up Actions (if-req’d) Mgmt: Cross Functional Managers – based on primary action owner CAT: Corrective Action Team members

10 Corrective & Preventive Actions - Data Attached file – delete by checking remove

10 Corrective & Preventive Actions - Search Root Cause Analysis & Audited Changes Filter / Search + Expand window - Collapse window Search Perform Search with one or more filters Reason q Customer Compliant q Internal - Problem q Internal - Preventive Show All Cases Remove filters / list all Priority q blank – not ranked q HIGH - Scheduled q Med – Backlog of interest q Low – nice to have Type q Process …. . Work instruction or policy concern q Product …… production product or service q Equipment … tool / machine concern Functional Area – one of more q Cross Functional q Maintenance q Office Operations q Production q Purchasing q QA q Quality System (documents, audits, reviews …) q Regulatory & Safety q Ship & Receive