Correct Site Correct Patient Correct Procedure Verification Documentation

  • Slides: 11
Download presentation
Correct Site, Correct Patient, Correct Procedure Verification Documentation Audit Team Membership Paula Hindle, Vice-President

Correct Site, Correct Patient, Correct Procedure Verification Documentation Audit Team Membership Paula Hindle, Vice-President Chief Nurse Executive Peggy Vorrier RN, MS Administrative Director Surgical Services Mary Altier RN, MSN Jeri Katsaros RN, BSN Gigi Marinakos-Trulis, Data Analyst

Department Membership n n n Main Operating Room Labor and Delivery Newborn Nursery BICU

Department Membership n n n Main Operating Room Labor and Delivery Newborn Nursery BICU 4 SICU NICU Special Procedures Biopsy Lab Cardiographics EP Lab Cardiac Cath Lab Pulmonary Function Lab n n n Nuclear Medicine GI Lab Ultrasound Breast Imaging Dermatology Pain Clinic ENT Clinic Oak Brook Terrace 1 LOC Surgery Clinic Ambulatory Surgery Center Cancer Center Oral Health Center

Opportunity Statement There is an opportunity at LUHS to assure compliance with the 2004

Opportunity Statement There is an opportunity at LUHS to assure compliance with the 2004 National Patient Safety Goal of Universal Protocol for preventing wrong site, wrong procedure and wrong patient surgery. Project goal: Improve the documentation rates for compliance with proper consents, site verification and time out procedures.

Most Likely Causes Identified n n n Lack of tool to monitor compliance with

Most Likely Causes Identified n n n Lack of tool to monitor compliance with protocol Misinterpretation of completion of form Lack of understanding of: n Universal Protocol n Which Surgeries/procedures are included in protocol n Which surgeries/procedures require site marking n Number of personnel required for a “time-out”

Solutions Implemented n n n Site Verification checklist created November 2003. Form revised twice

Solutions Implemented n n n Site Verification checklist created November 2003. Form revised twice during data collection period 4 th quarter 2003 -4 th quarter 2004 due to feedback from key stakeholders. Education sessions for key stakeholders Invasive Procedure List (in-patient and out-patient) developed June 2004 Random sampling of verification checklists performed quarterly: 4 th quarter 2003 -4 th quarter 2004 Quarterly reports to involved departments

Results n n 5 data collection periods 24 -25 departments submitted forms for audits

Results n n 5 data collection periods 24 -25 departments submitted forms for audits Total N=5055 Data elements measured: n Consents signed, site marked, time out completed

Data Collection n n n n Quarter Quarter 4 1 2 3 4 2003

Data Collection n n n n Quarter Quarter 4 1 2 3 4 2003 2004 N=562 6 departments N=605 8 departments N=539 10 departments N=1564 25 departments N=1785 24 departments Total N for collection period 5055 The number of sheets audited have increased by 68% sinception of project. The number of departments submitting forms have increased by 76% sinception of project.

Definition: Consent documentation compliance of departments that perform procedures that require that a consent

Definition: Consent documentation compliance of departments that perform procedures that require that a consent is verified prior to start of procedure. Data source: Original data extracted from site verification checklist by RN and data analyst. Data analysis: LUHS system-wide performance is at 95%. Consent scores have improved 4. 2% sinception of audit from 92 -96%.

Definition: Site marking documentation compliance of departments that perform procedures requiring site marking. Data

Definition: Site marking documentation compliance of departments that perform procedures requiring site marking. Data Source: Original data extracted from site verification checklist by RN and data analyst. Data analysis: LUHS site marking performance improved 24% from implementation of project to present (Quarter 4 2003 -Quarter 4 2004). System-wide performance is at 86%.

Definition: Time out documentation compliance of departments that perform procedures that require a “time-out”.

Definition: Time out documentation compliance of departments that perform procedures that require a “time-out”. Data source: Original data extracted from site verification checklist by RN and data analyst. Data analysis: LUHS time out performance has decreased 8% since implementation of project to present (Quarter 4 2003 Quarter 4 2004). System-wide mean is at 96%. Re-education initiatives implemented 1 st quarter 2005.

Next Steps n n n Provide on-going education to departments that require assistance with

Next Steps n n n Provide on-going education to departments that require assistance with proper site marking and time out verification. Monitor departments for compliance. Report quarterly results to departments.

Correct Site Correct Patient Correct Procedure Documentation AuditCorrect Site Correct Patient Correct Procedure Documentation Audit
History Game Correct Correct Correct Correct Correct IncorrectHistory Game Correct Correct Correct Correct Correct Incorrect
Ensuring correct patient correct procedure and correct sitesideEnsuring correct patient correct procedure and correct siteside
Documentation Documentation Documentation tells a story Quality documentationDocumentation Documentation Documentation tells a story Quality documentation
Performance of Correct Procedure at Correct Body SitePerformance of Correct Procedure at Correct Body Site
Patient 1 Patient 3 Patient 5 Patient 6Patient 1 Patient 3 Patient 5 Patient 6
Radiopharmaceutical Production Documentation STOP Documentation Documentation is anRadiopharmaceutical Production Documentation STOP Documentation Documentation is an
ALEPH 500 Documentation 1 Documentation Documentation 14 2ALEPH 500 Documentation 1 Documentation Documentation 14 2
User Documentation Documentation Guidelines o Break the documentationUser Documentation Documentation Guidelines o Break the documentation
Radiopharmaceutical Production Documentation STOP Documentation Documentation is anRadiopharmaceutical Production Documentation STOP Documentation Documentation is an