Copyright 2010 Callbox All rights reserved Copyright 2010

Callbox Sales and Marketing Solutions • Largest B 2 B lead generation outsourcing company in the world • More than 8 years of operation • Over 500 sales and marketing professionals worldwide • Offices in the following countries: USA, UK, Australia, Singapore, Malaysia, Hong Kong, New Zealand Copyright © 2010 Callbox. All rights reserved.

INDUSTRIES WE SERVE Copyright © 2010 Callbox. All rights reserved.

Industries We Serve Software Products Merchant Services IT Products and Services Commercial Cleaning Advertising Services Education and Training Financial Services Healthcare Other Industries Logistics, Real Estate, Travel, etc. Copyright © 2010 Callbox. All rights reserved.

MAJOR CLIENTS Copyright © 2010 Callbox. All rights reserved.

Major Clients Over 6, 000 companies served around the world Copyright © 2010 Callbox.

AWARDS Top 50 Teleservices Agencies Ranking Customer Interaction Solutions Magazine • 12 th in the US Market • 10 th in the International Market 2010 Leading Providers of Outsourced Sales and Marketing Services The Black Book of Outsourcing • Listed as a Top SMO Service Provider based on Customer Satisfaction Ratings • Recognized for Excellence Across Nine Performance Criteria Top Outsourcer Awards Contact Center World • Top Outsourcer of the Year • 1 st in Percentage Growth of Sales Revenue • 2 nd in Number of Business-to-Business Agents Copyright © 2010 Callbox. All rights reserved.

OUR SERVICES Copyright © 2010 Callbox. All rights reserved.

Our Services CREATE sales opportunities With TELEMARKETING CAPTURE more leads online With WEB MARKETING CONTACT decision makers With SALES LISTS • Appointment Setting / Lead Generation • Event Telemarketing • Telephone Survey • Web Design • Search Engine Optimization (SEO) • Social Media Marketing • Targeted Call Lists • List Management (Data Validation, Data Cleansing, Database/Client Profiling) Copyright © 2010 Callbox. All rights reserved.

TELEMARKETING Copyright © 2010 Callbox. All rights reserved.

The Callbox Process Kick-Off Meeting 2 1 Product Training / Simulation Calls Within a Week of Award 4 3 Notice of Award of Contract Day after Script Approval Call Script Development Calling can begin within 2 weeks. Day after Kick-off 5 8 End-of-Month Campaign Summary Reporting 7 Weekly Campaign Reporting Release of Database Within 3 Days of Kick-Off 6 Pipeline. CRM, Campaign Status Within 3 Days Start of Calling Campaign Within 7 Days of Database Approval Copyright © 2010 Callbox. All rights reserved.

Lead Identification / Appointment Setting Send to Quality Analyst Agent tags success calls as “For Lead Qualification" in the Pipeline. CRM. Agent reviews Client's calendar prior to setting appointments. START of Call Campaign Lead Qualification Quality Analyst listens to call recording. Leads that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification. Lead Registration Leads/appointments approved by the QA appear in the Pipeline. CRM and on the Client’s calendar. Email Delivery/Web Pick-up Pipeline. CRM sends notification email to the Client follows email link to view qualified leads and appointments scheduled. Copyright © 2010 Callbox. All rights reserved. The Call Campaign Flow

ONLINE MARKETING Copyright © 2010 Callbox. All rights reserved.

Website Design and Search Engine Optimization Ø Website Analysis Ø Keyword Research Ø Content Writing Ø On-Page Optimization Ø Offsite Optimization Ø Social Media Marketing Copyright © 2010 Callbox. All rights reserved.

LIST SERVICES Copyright © 2010 Callbox. All rights reserved.

List Services Targeted Call List Creation Database Validation/Verification Data Cleansing/Scrubbing Database/Customer Profiling Copyright ©

OUR GLOBAL DATA WAREHOUSE Copyright © 2010 Callbox. All rights reserved.

The Callbox Data Warehouse Profiled by Country Over 20 Million Records Copyright © 2010

LEAD MANAGEMENT: PIPELINECRM Copyright © 2010 Callbox. All rights reserved. ©

Home Complete web-based CRM: • sales pipeline ü update information and status ü upload proposals and related docs ü view history • calendar and alarms • task manager • real-time activity tracker ü track agent's latest calls Copyright © 2010 Callbox. All rights reserved.

Calendar ü track appointments set by the Agent ü block dates/times for personal appointments

Leads ü search lead histories ü export lead list Copyright © 2010 Callbox. All

Reports ü view charts and tables reflecting campaign progress ü view full call histories ü customize and download reports Premium Features • List Editor ü manage/edit/delete call list entries ü download current call lists • Dataminer ü build targeted lists; filter by location, industry and business size Copyright © 2010 Callbox. All rights reserved.

Contact Us USA UK Australia New Zealand Singapore Malaysia Hong Kong +1 888. 810. 7464 +44 203. 002. 5986 +61 2. 9037. 2248 +64 9. 9143122 +65 6248. 5023 +60 3. 4264. 6400 +852 3. 6786708 info@callboxinc. com sales@callboxinc. com www. Callbox. Inc. com Copyright © 2010 Callbox. All rights reserved.