Copyright 2009 Hellenic Bank Public Company Ltd No

Copyright © 2009 Hellenic Bank Public Company Ltd No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means — electronic, mechanical, photocopying, recording, or otherwise — without the permission of Hellenic Bank Public Company Ltd. This document provides an outline of a presentation and is incomplete without the accompanying oral commentary and discussion. Your first choice business partner

Agenda Topic Pages 1. Hellenic Bank Group – an overview 2. International Business Banking 11 – 20 3. Contact Details & Questions 22 - 23 3– 9 Hellenic Bank Public Company Ltd, 2010 – All rights reserved 2

Hellenic Bank Group – an overview • Hellenic Bank Group commenced operations in 1976 and in relatively short period of time it established itself as one of the biggest banking and financial institutions in Cyprus. Hellenic Bank shares are listed on the Cyprus Stock Exchange. • Today the Group enjoys a network of 72 branches in Cyprus and 27 in Greece while employing over 2, 000 people locally and abroad. • Alongside traditional banking operations the Group provides an ever widening range of financial services including: Leasing facilities, Factoring, Brokerage services, Insurance, Investment Banking, Private Banking, and Custodian services. • The Bank maintains international presence with Representative Offices in Moscow, St. Petersburg, Kyiv and Sandton South Africa and a fully owed subsidiary in Hong Kong. • In 2010, the Group is expected to commence full banking operations in Russia through its fully owned subsidiary Limited Liability Company Commercial Bank “Hellenic Bank”. Hellenic Bank Public Company Ltd, 2010 – All rights reserved 3

Group Milestones • • 1976: The Bank begins operations with a branch in Nicosia and 33 employees. • 1986: The subsidiary company, Hellenic Bank (Investments) Ltd, is founded, providing investment services. • 1990: The Insurance Services Department is founded, representing a number of insurance companies offering a wide choice of insurance products. • 1990: The Bank establishes the first of its kind International Business Center (IBC) in Limassol, Cyprus. • 1996: The Group dynamically expands its operations by acquiring the onshore facilities of Barclays Bank PLC in Cyprus. • 1997: The Limassol International Business Centre achieves ISO 9002: 1994 Quality systems Certification for the whole of its operations, the first centre in Cyprus to achieve ISO certification on its Banking operations. • 1998: The first branch of Hellenic Bank opens in Greece, in the prestigious Kolonaki area of central Athens. 1985: The subsidiary company, Hellenic Bank (Finance) Ltd, is founded, providing asset finance. Hellenic Bank Public Company Ltd, 2010 – All rights reserved 4

Group Milestones • 1998: Opening of Representative Offices in Sandton, South Africa and Moscow, Russia. • • 1999: Acquisition of the Ledra and Pancyprian Insurance Companies. • 2003: Voluntary adoption of the Corporate Governance Code as issued by the council of the Cyprus Stock Exchange. • • • 2007: Acquisition of 78% of Athena Cyprus Public Company Ltd. (“Athena”) • 2009: The Bank increases its participating interest in Athena to 93. 55% and concludes a ‘squeeze out’ to acquire the remaining shares. It now owns 100% of Athena’s share capital with the ultimate aim of absorbing the subsidiary and incorporating its operations with those of the Bank. 2000: In partnership with American Life Insurance Company (Alico AIG Life), the Bank launches Hellenic Alico Life Insurance Company Ltd for the provision of banc assurance products. 2007/8: Opening of Representative Offices in St. Petersburg and Kyiv Ukraine. 2009: The Bank obtains a license to conduct banking operations in Russia through the wholly owned subsidiary LLC Commercial Bank “Hellenic Bank”. Hellenic Bank Public Company Ltd, 2010 – All rights reserved 5

Hellenic Bank Group - Key Indicators - (€ million) 2009 2008 2007 2006 2005 Total Assets 8. 294, 7 7. 826, 8 7. 357, 3 6. 488, 6 5. 263, 5 Customer Deposits and other customer accounts 6. 574, 0 6. 146, 5 5. 860, 5 5. 314, 7 4. 276, 3 Loan and Advances before provisions 5. 029, 6 5. 012, 9 4. 093, 1 3. 330, 4 2. 848, 1 Equity attributable to the shareholders 519, 9 440, 4 525, 0 363, 1 282, 4 Total Net Income 269, 6 243, 2 320, 5 251, 3 199, 5 Total Expenses 170, 2 158, 9 156, 7 150, 9 144, 5 Operating Profit before Provisions for impairment of loans and advances 99, 4 84, 3 165, 3 109, 6 55, 3 Profit before taxation 36, 1 44, 6 152, 6 70, 5 15, 2 Profit for the period (after tax) 28, 3 31, 3 134, 9 58, 6 13, 2 for impairment Hellenic Bank Public Company Ltd, 2010 – All rights reserved 6

Hellenic Bank Group - Key Indicators and Ratios 2009 2008 2007 2006 2005 Calculations from 2007 onwards comply with Basel II 14. 0% 10. 8% 13. 7% 14. 2% n/a Gross Loans/Deposits (percent) 76. 5% 81. 6% 69. 8% 62. 7% 66. 6% Cost/Income (percent) 63. 1% 65. 3% 48. 9% 58. 9% 72. 8% Capital Adequacy (percent) Calculations prior to 2007 comply with Basel I The Group improved its capital adequacy ratio, maintained comfortable and healthy liquidity levels, and proceeded cautiously and rationally to further development, within its targets of portfolio quality and profitability. Hellenic Bank Public Company Ltd, 2010 – All rights reserved 7

Competitive advantages (2009 figures) Robust Capital Adequacy 14 % The restructuring-absorption of Athena Cyprus Public Company Ltd will further enhance the capital adequacy ratio (14%). Strong Liquidity 77% Significant growth of deposits despite the fact that HB was not an aggressive player in competition for liquidity during the period under consideration. Net Loans to Deposits ratio: 69% Hellenic Bank Public Company Ltd, 2010 – All rights reserved 8

Our Guiding Principles • • Friendliness, trust and close cooperation is what sets us apart. • We recruit and retain high caliber team workers and invest in their professional development. • Our staff, their values and corporate responsibility together with the use of advanced technology systems make us one of the leading service oriented institutions. The diversity of our client base and our shared experiences furnish us with an in depth understanding of your needs and inspires us to be more creative and innovative. Our vision: “To evolve dynamically while preserving our human perspective” Hellenic Bank Public Company Ltd, 2010 – All rights reserved 9

Agenda Topic Pages 1. Hellenic Bank Group – an overview 3– 9 2. International Business Banking 11 – 20 3. Contact Details & Questions 22 - 23 Hellenic Bank Public Company Ltd, 2010 – All rights reserved 10

International Banking Services (IBC) • To better serve the needs of its growing international clientele, Hellenic Bank was the first financial services institution in Cyprus to adopt the notion of “International Business Centre”. • In 1990, the Bank establishes its first International Business Centre, situated in Limassol, a city world-renowned for its maritime industry. Following the immediate success of the Limassol IBC, the concept is introduced to other major cities. • In 1997 Limassol IBC achieves ISO 9002: 1994 Quality systems Certification for the whole of its operations, the first centre in Cyprus to achieve ISO certification on its Banking operations. • In 2002 Hellenic Bank successfully launches its Net Banking platform claiming the prestigious “Best Online and Multi-channel Banking Team” award of the year by the European Banking Technology Awards. • Demonstrating our commitment to continual improvement and quality, in 2009, the Bank achieves the ISO 9001: 2008 certification for all its International Business Centres. Hellenic Bank Public Company Ltd, 2010 – All rights reserved 11

International Banking Services (IBC) Alongside traditional banking services, our IBC clientele benefit from: • • Exceptional quality of payment messages (Deutsche Bank and JP Morgan Awards). • Private Banking Services: “The No. 1 Private Banking Unit in Cyprus” as per “Euromoney” magazine in 2009. • • • Custodian Services: “TOP RATED” as per “Global Custodian” magazine (2007 -2009). State-of-the-art Internet Banking services: voted the “Best Integrated Consumer Bank Site” in Europe as per “Global Finance” magazine in 2009. Treasury and Foreign Exchange services. New Generation of chip cards – Master. Card - VISA Trade Finance Facilities & Factoring. Escrow Account and Escrow Agent Services. Term deposits in many currencies with competitive interest rates. Insurance services. Attractive incentives for Electronic batch Salary Payments. User friendly and efficient Account Opening System – reducing substantially the account opening preparation time. Hellenic Bank Public Company Ltd, 2010 – All rights reserved 12

Exceptional quality of payment messages • • We continuously strive to reduce operational risk within your business by ensuring an accurate, timely-complete, and cost effective processing of all your international transactions. In this respect we maintain and actively manage an extensive bank correspondent network and participate in the following payment platforms: SWIFT EBA (Step 1, Step 2) SEPA TARGET 2 • Over the years we have been persistently awarded for the exceptional quality of our payments messages. • • • Deutsche Bank “EUR STP Excellence Award” for exceptional quality. • We are proud to offer same day value inward & outward transfers in all freely convertible currencies including Russian Rubles with late cut-off times. • Immediate access to confirmation of executed payments via our net banking platform. JP Morgan Chase “Elite Quality Recognition Award U. S. Dollar Clearing”. Our 20% market share in 2009 in MT 103 SWIFT messages is evident of the consistency and quality of our payment messages. Hellenic Bank Public Company Ltd, 2010 – All rights reserved 13

Hellenic Net Banking was launched in 2002 to offer reliable and secure banking services 24 hours a day, 7 days a week claiming the prestigious “Best Online and Multichannel Banking Team of the Year” award by the European Banking Technology awards. • Our commitment for continual improvement never rests. In 2007 we became the first Cypriot trilingual electronic Bank offering also the Russian Language. Hellenic Net Banking offers you the choice between two complete Internet Banking Solutions depending upon the complexity of your requirements. • In 2009 “Hellenic Net Banking” was declared as the “Best Integrated Consumer Bank Site” in Europe by the “Global Finance” magazine. Hellenic Bank Public Company Ltd, 2010 – All rights reserved 14

Hellenic Net Banking The Personal Version of Net Banking is a complete Internet Banking Solution that has been designed with customer convenience and security in mind. Among other features it offers: • Real time monitoring of finances, managing cash flows and executing day-to-day banking transactions. • Instant Swift Verification and on-line customer copy of swift confirmation. • Selection of the Greek, English and Russian language (the first Cypriot multilingual electronic Bank). • Opportunity to capture your own electronic fixed deposits with Hellenic Net Fixed. • Creation of virtual cards with purchases. offering maximum security for your internet Hellenic Net Banking The progression of technology, the Art of service!” “Best Integrated Consumer Bank Site” in Europe by the “Global Finance” magazine 2009 Hellenic Bank Public Company Ltd, 2010 – All rights reserved 15

Hellenic Net Banking The Business Version is an advanced Internet Banking Solution specifically designed for companies that seek real time monitoring of their financial activities with Hellenic Bank in a multiple user environment with flexible access rights and varying authorization levels. Services include: • Managing a large number of accounts for groups of companies with same access codes. • Creation and/or approval of payments and other transactions from one or more authorized signatories. • Definition of specific beneficiaries/ partners for monitoring/ controlling of transfers/ payments. • Electronic file transfer service to support automation of • Other multiple transaction files for bulk payments. • User defined flexible presentation and reporting. Payroll. Hellenic Bank Public Company Ltd, 2010 – All rights reserved 16

Private Banking Hellenic Bank Private Banking offers a specialized, tailor-made banking service in an environment of discretion, professionalism and confidentiality. You are already established in your field and you are increasingly facing the challenge of protecting and building on your hard-earned wealth in a rapidly changing economic environment. Our team provides a professional dedicated service that will monitor, advise, suggest and implement the best solutions for your investment needs. Our global alliances offer you access to an unparalleled range of products and information bringing to you diverse investment opportunities. Hellenic Bank Private Banking “Our philosophy is to build long-term relationships based on mutual trust, tailored and aimed at superior performance” Hellenic Bank Public Company Ltd, 2010 – All rights reserved 17

Custody Unit Our Custodian Service Unit offers a full range of custody services including local and global custody. Qualified Account Managers assigned for each private or institutional investor ensure dedicated customer attention and deliver services that best fit your individual requirements. The Unit caters for the fast and reliable clearing and settlement of your transactions. Also, the Custody Unit undertakes the role of the primary custodian for Mutual Funds and International Collective Investment Schemes. The offered services include: • Transaction settlement. • Safekeeping. • Corporate actions. • Proxy voting. • Tax reclamation. • Corporate trust services. • Escrow Account and Escrow Agent Services. • Fund administration. Hellenic Bank Public Company Ltd, 2010 – All rights reserved 18

Treasury Department Hellenic Bank Treasury supported by state of the art technology, extends its information flow, experience and expertise to help you manage and control your market risks. Services include: • Sale and purchase of foreign exchange in spot and forward markets in all freely traded currencies. • Foreign exchange options to meet or hedge potential future requirements. • Derivative products. • Structured products with varying levels of capital protection. • Brokerage services in all asset classes. Hellenic Bank Public Company Ltd, 2010 – All rights reserved 19

Trade Finance “. . an importing island, Cyprus has long appreciated the importance of controlling risks in international trade. . ” Our trade finance experiences together with our qualified personnel make Hellenic Bank your first choice partner in financing and organising international trade transactions. We provide a wide range of services including: • Issuance and payment of Import Letters of Credit • Advising and Negotiation of Export Letters of Credit • Local and Foreign Letters of Guarantee • Import and Export Bills for Collection • Local and Foreign Bills Discounted • Forward Contracts The cooperation with European Bank for Reconstruction and Development (EBRD) promotes the foreign trade to, from, and within Central/Eastern Europe and the CIS; and provides confirmation taking the political and commercial payment risk of international trade transactions. Hellenic Bank Public Company Ltd, 2010 – All rights reserved 20

Agenda Topic Pages 1. Hellenic Bank Group – an overview 2. International Business Banking 11 – 20 3. Contact Details & Questions 22 -23 3– 9 Hellenic Bank Public Company Ltd, 2010 – All rights reserved 21

INTERNATIONAL BUSINESS DIVISION CONTACT DETAILS Antonis Charitou Manager International Business Division ibc. division@hellenicbank. com Tel: +357 2550 2410, Fax: +357 2550 2484 Nicosia International Business Centre (140) ibc. nicosia@hellenicbank. com Christos Tsangaris, Manager Tel: +357 22501920, Fax: +357 22501995 Representative Offices Network Angelos G. Kosta Manager Central & Eastern Europe moscowrep@hellenicbank. com Tel: +7 495 792 9988/9, Fax: +7 495 792 9985 Moscow Representative Office Yiannakis Papadopoulos, Manager moscowrep@hellenicbank. com Tel: +7 495 792 9988/9, Fax: +7 495 792 9985 Limassol International Business Centre (240) ibc. limassol@hellenicbank. com Tryfonas Anastasiou, Manager Tel: +357 25502420, Fax: +357 25502497 St. Petersburg Representative Office Aristos Hadjistephanou, Manager spbrep@Hellenicbank. com Tel: +7 812 313 0300, Fax: +7 812 313 0400 Larnaca International Business Centre (340) ibc. larnaca@hellenicbank. com Iacovos Iacovides, Manager Tel: +357 24503480, Fax: +357 24625187 Kyiv Representative Office Savvas Perikleous, Manager kyivrep@hellenicbank. com Tel: +3 8044 288 7210, Fax: +3 8044 288 7209 Service Line 8000 9999 Calling from abroad +357 22743843 South Africa Representative Office Marinos Daniel, Manager hlbanksa@mweb. co. za Tel: +27(0)117830155/6, Fax: + 27(0)117830157 Hellenic Bank Public Company Ltd, 2010 – All rights reserved 22

Hellenic Bank – Your first choice business partner “Discover the benefits of International Banking with Hellenic Bank and enjoy a reliable and confidential banking experience from a partner you can trust” Questions? Hellenic Bank Public Company Ltd, 2010 – All rights reserved 23