Copeter and the user Julien Van Borm University

Copeter and the user Julien Van Borm University of Antwerp Belgium

Contents • Introduction • The changing environment • The library • Copeter • Thanks

The changing environment • Political changes • Economic changes • Technological changes

Technological changes (1) Internet (P. Lévy) – – – not predicted not planned inclusive transparent universal instant

Technological changes (2) Internet and democracy (P. Lévy) The digital divide Can the Marxist utopia and the liberal utopia be reconciled? Name Not the Information Society But the Knowledge Society

Technological changes (3) What about the universities? Alexander von Humboldt (1769 -1859) What about their libraries?

The library • Influence of global changes • Changes in libraries • The added value library

Influence of global changes • From just in case Travel Insurance - just in case Microsoft has alternative site available, just in case • to just in time Just-in-Time(sm): Electronic Article Delivery Services 【楽天市場】JUST IN TIME 成城. . .

Changes in libraries • Vision • Strategy • Process reengineering • Management change • Staff

Changes in libraries: vision • Books! • Electronic information? • New tasks? ? – – ETD OAI

Changes in libraries: strategy • Long term strategy • Medium term strategy • Short term strategy

Changes in libraries: Process reengineering Back office Front office

Changes in libraries: Management change • Towards an – effective – efficient library • Using management techniques – – – • SWOT benchmarking …. Limits to change

Changes in libraries: Staff • Change in staff – Quantities – Qualities – Competences • Human relations strategy – from control and care – to commitment and training

The added value library Creating services with added value • Education • Research

Copeter • The library consortium • The union catalogue • Interlending • Public relations • Survey

The library consortium • St. Petersburg New project proposal for 2005 • Northwest regional library consortium • Arbicon

The union catalogue

Interlending and document supply (ILDS) • Limited so far • Room for expansion

Electronic information • Russian • International

Public relations (PR)

Survey • Some fear for the unknown • Hard work • Results will be presented by Mrs. Lubov Mats and Olga Nikitina

Thanks

Thanks

Thanks

Thanks University of Maastricht

Thanks University of Antwerpen

the end