Control Chart Peta Kendali Transparency Masters to accompany

Control Chart (Peta Kendali) Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5 e, and Operations

Types of Statistical Quality Control Acceptance Sampling Process Control Variables Charts Transparency Masters to accompany Attributes Charts

Types of Statistical Quality Control Konsep –Pengendalian Mutu PROSES –Perfomance of characteristis quality chart Transparency Masters to accompany

Manfaat Umum –Peningkatan kepuasan pelanggan –Pengurangan pemborosan –Perbaikan pengendalian dalam proses –Peningkatan efisiensi –Peningkatan jaminan kualitas pelanggan –Perbaikan analisis dan monitoring proses –Peningkatan pemahaman thdp proses –Pengurangan keluhan pelanggan Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5 e, and Operations

Manfaat pada proses –Proses memiliki stabilitas ttg perilaku jgk pendek –Proses punya identitas untuk prediksi kondisi y. a. d –Proses berada dlm kondisi ”batas kendali” dg variabilitas dan error yg lbh rendah –Proses dlm bts kendali memenuhi spesifikasi produk –Proses yg tdk stabil bs diperbaiki Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5 e, and Operations

Perusahaan tdk mau. . . ? –Kurang menyadari manfaat SPC –Kurangnya sumberdaya dan anggaran –Hambatan waktu –Budaya organisasi yg tdk siap menggunakan SPC –Bukan prioritas bisnis komersial prshn –Keputusan manajemen (tanpa SPC jg bisa sukses) Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5 e, and Operations

Statistical Process Control Steps Start Produce Good Provide Service Take Sample Inspect Sample Create Control Chart Transparency Masters to accompany No Can we assign causes? Stop Process Find Out Why Yes

Control Chart Types Continuous Numerical Data Categorical or Discrete Numerical Data Control Charts Variables Charts R Chart Transparency Masters to accompany Attributes Charts X Chart P Chart C Chart

Control Charts Classification. . • Variables - concentrates on mean for some measurable characteristic (pengukuran) – diameter – length • Attribute - data is based on counts or the number of times we observe a particular event (perhitungan) – proportion defective/non-defective – go/no go Transparency Masters to accompany

TYPE CONTROL CHART Tipe Subyek Example Peta p Data dihitung (dlm proporsi) • Jumlah kerusakan • Jenis kerusakan Peta c Data dihitung • Jumlah cacat lubang (p, v) dr ukuran t 3, tetap Peta X-R Data diukur Panjang, lebar, berat, volume Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5 e, and Operations

Tahapan Analisis Peta Kendali • Memilih karakteristik yg akan direncanakan (prioritas tinggi pd proses yg sgt mempengaruhi kualitas produk akhir) • Memilih tipe peta kendali • Menentukan garis pusat (Center Line) dan batas kendali atas dan bawah (UCL dan LCL) • Penempatan data dan interpretasi Transparency Masters to hasil accompany

Process Control Charts Transparency Masters to accompany

Pola Peta Kendali Transparency Masters to accompany

Terima Kasih Transparency Masters to accompany Heizer/Render – Principles of Operations Management, 5 e, and Operations