CONTEXT OF DECISION MAKING Session 3 Session Objectives
CONTEXT OF DECISION MAKING Session 3
Session Objectives § Explain the context of decision making § Define the concept of stakeholders § Explain the importance of involving stakeholders throughout the data use in decision-making cycle § Introduce the Stakeholder Analysis and Engagement tools
Session Overview § Context of decision making § Stakeholders § Decisions § Data § Small Group Activity 3: Stakeholder Analysis and Engagement
Group Participation How can we ensure that information is being used to make diagnoses and inform decisions?
Context of Decision Making Data Stakeholders Decisions
Context of Decision Making Data Stakeholders Decisions
What Is a Stakeholder? Any person, group, or organization with a particular interest in a policy or program § § § § Government agencies Beneficiaries Policymakers Funding agencies Providers / implementers Civil society Researchers M&E specialists
Stakeholders § Nongovernmental organizations § Professional associations § Religious leaders § Journalists/media § Private sector/business
Data Producers vs. Data Users Data producers think that decision makers: • Value “political” considerations over evidence • Are unprepared to measure or evaluate the consequences of their decisions Decision makers or data users think that health researchers and M&E specialists: § Lack responsiveness to priorities § Favor numbers / jargon over transparent communication § Prefer written reports to face-to-face conversation
Importance of Knowing Your Stakeholders § View activities from different perspectives § Have different degrees of understanding § Need / want different information § Need information at different levels of complexity § Have different intensities of interest § Have different roles in the decision-making process
Results of Involving Stakeholders in Data Use Process Relevance of data Ownership of data Appropriate dissemination of data Use of data
Stakeholder Analysis Matrix & Engagement Plan § Clarify who has interest in a program and what that interest is § Identify who can help a program and how, and who can hurt it § Help you use this information for the success of the planning effort
Stakeholder Analysis Matrix The Stakeholder Analysis Matrix is a framework and process for: § Identifying stakeholders § Defining their roles and resources § Identifying dynamics among stakeholders § Setting the optimum stakeholder group
Stakeholder Analysis Matrix Name of Stakeholder organization, group or individual Stakeholder description Primary purpose, affiliation, funding Potential role in the issue or activity Level of knowledge of the issue Level of commitment Support or oppose the activity, to what extent, and why? Available resources Staff, money, technology, information, influence
Stakeholder Analysis Matrix Program issue Proposed activity Date Develop plan (inc. M&E plan) to scale up PMTCT programs throughout system. Convene stakeholders to identify priorities based on available data and develop action plan. November 2006 Name of stakeholder organization, group, or individual Stakeholder description Primary purpose, affiliation, funding Potential role in the issue or activity Level of knowledge of the issue Level of commitment Support or oppose the activity, to what extent, and why? Available resources Staff, money, technology, information, influence National AIDS Control Committee (NACC) Involved in planning, implementation, M&E of all HIV/AIDS programs in the country; approves donor and NGO-funded HIV/AIDS programs Facilitates the stakeholder meeting, prepares for meeting by identifying data sources and preparing an agenda High – receives reports on PMTCT activities from MCH division at MOH; Medium level of knowledge of int’l guidelines and studies Strongly supports activity but hesitant to use international data sources. NACC opposes use of the DHS and most recent international estimates, as it considers these sources to overestimate HIV prevalence Staff available to facilitate; room and computers available for meetings at NACC headquarters
How to Involve Stakeholders § Quarterly program management meetings § Quarterly meetings to interpret RHIS data § Involvement of facility staff to interpret program data § M&E system improvement § Indicator planning and/or harmonization § Data quality review meetings
Stakeholder Engagement Plan Program issue Proposed activity Date Stakeholder organization, group, or individual Potential role in the activity Engagement strategy How will you engage this stakeholder in the activity? Follow-up strategy Plans for feedback or continued involvement
Stakeholder Engagement Plan Program issue Proposed activity Date Develop plan (inc. M&E plan) to scale up PMTCT programs throughout system. Convene stakeholders to identify priorities based on available data and develop action plan. November 2006 Stakeholder organization, group, or individual Potential role in the activity Engagement strategy How will you engage this stakeholder in the activity? Follow-up strategy Plans for feedback or continued involvement National AIDS Control Committee (NACC) Facilitates the stakeholder meeting, prepares for meeting by identifying data sources and preparing an agenda that allows for the sources to be discussed The NACC is the lead in this activity. It will be important for the NACC to involve more specifically the PMTCT coordinator, clinical care coordinator, and National AIDS Program Coordinator The NACC is responsible for following up with the prioritized stakeholders
Context of Decision Making Data Stakeholders Decisions
Decision Areas § Program design and evaluation § Program management and improvement § Strategic planning § Advocacy and policy development
Program Design and Evaluation § Design § Select messages for prevention campaigns § Evaluation § Determine if new program approaches are needed to ensure that health impact objectives are met
Program Management and Improvement § Management § Determine if the program is meeting its process objectives § Improvement § Develop new strategies to increase coverage
Strategic Planning § Identify geographic areas of highest need § Determine human resource allocation § Determine which of offered services is making the greatest impact
Advocacy and Policy Development § Identifying and quantifying underserved populations § Identifying focus areas for new policies
Context of Decision Making Data Stakeholders Decisions
Data and Information § Census § Vital events data § Surveillance data § Household surveys § Facilities-level service statistics § Financial and management information § Modeling, estimates, and projections § Health research
Factors Other than Data that Influence Decisions Political Ideology Arbitrariness Competing Priorities Public Opinion Data Stakeholders Decisions Power Relationships
Strengthening the Decisionmaking Process Stakeholders Decisions Data Involve new counterparts Understand service delivery realities May require additional data
Key Messages § Every decision is made in the context of available data and stakeholders § Critically assessing and involving stakeholders will facilitate data-informed decision making
Small Group Activity 3: Instructions § Break into small groups. § Each group should select a decision that they make in their work settings and complete the Stakeholder Analysis Matrix around that decision. § A minimum of 7 stakeholders should be identified. § Complete the Matrix across the columns for 1– 2 stakeholders. § Select 1 stakeholder and complete the Stakeholder Engagement Plan for that stakeholder. § Time for activity: 45 minutes
Group Work Report Back § Have note taker transfer your final Stakeholder Analysis Matrix onto flip chart paper § Share the decision your group chose § Share the priority stakeholders selected § Choose 1 stakeholder and share the entire row from the Matrix for that stakeholder § Share the Engagement Plan for the same stakeholder § Time for report back: 10– 15 min per group
THANK YOU! MEASURE Evaluation is a MEASURE project funded by the U. S. Agency for International Development and implemented by the Carolina Population Center at the University of North Carolina at Chapel Hill in partnership with Futures Group International, ICF Macro, John Snow, Inc. , Management Sciences for Health, and Tulane University. Views expressed in this presentation do not necessarily reflect the views of USAID or the U. S. Government. MEASURE Evaluation is the USAID Global Health Bureau's primary vehicle for supporting improvements in monitoring and evaluation in population, health and nutrition worldwide. Visit us online at http: //www. cpc. unc. edu/measure
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