Content Tailormade For you We understand you are

Content Tailor-made For you We understand you are interested in replatform. We are here to help you overcome your challenges and get your business ready for exponential growth.

Brands must adhere to the general principles of marketing and design by understanding the consumers’ OUR VISION psychology and executing the product, pricing, promotion, and distribution accordingly. The golden rule here is to have consistency in every single touchpoint with special attention given to the digital landscape. We are witnessing the age where the middleman is no longer required to facilitate transactions or communications, and marketplace models are increasing on 1: 1 relations, disrupting just about every known industry as they serve customers in very specific, very customized ways. This model is more transparent in pricing and communication, Equally empowered individuals collaborating on a purpose. giving the end customer infinite possibilities to choose from, which increases their satisfaction. This is 1: 1. This mentality is at the core of what we do here at VTEX, and we are positioned to share our values and expertise with companies aiming to challenge the status quo.

Agility Here are the main opportunities you should be looking at in order to stay ahead of the curve. Every agent in this system has to learn to timely respond to market changes and act upon opportunity. Be engaging Omnichannel You should be able to effectively communicate your core values to inspire customers, as they will be instrumental in telling your story. Foster omnichannel strategies and the online experience will endorse the physical one and vice-versa, generating more sales for both channels.

Why partner with VTEX? We are here not only to offer the technology, but to establish a true partnership. We believe that differentiating ourselves only by the features we provide does not add enough value to the relationship. Software functionalities can be developed, however trust and long-lasting relationships can only be earned. Aside from a comprehensive array of capabilities, an agile methodology and a lower total cost of ownership, we at VTEX pride ourselves on being forward thinkers and market influencers, as well as consultants to our customers. Our teams are designed to continuously and autonomously evolve our platform in order to provide a state -of-the-art experience for our customers.

Why partner with VTEX? +7% 01. LATEST INNOVATION average order value +25% best result Avg time to go live 109 days +30% +67% 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE organic traffic landing to checkout +92% best result +132% best result +54% +25% +70% 04. SALES CONVERSION 05. SHIPPING & FULLFILMENT conversion rate approved orders Time to market +300% best result +416% best result 06. IT & SECURITY

Digital Commerce Replatform Understand the Difference Saa. S Multi-tenant, Single-tenant or On-premises According to Forrester, 64% of retailers will replatform their digital commerce solution within the next 3 years and 87% of businesses will use Saa. S within the next 2 years. This is a very strategic decision as you start to grow and perceive your current vendor cannot provide you the features and scalability you need. But how do you choose between so many options?

What defines True Saa. S? 01 When a new version of the system is upgraded, is there a queue to update customers until it reaches mine? If yes, vendor is not truly Saa. S. 02 Is it possible that my store is in version X and another in version Y with other functionalities? Again, if the answer is yes, your vendor works on the single tenant model or on-premises. 03 If an error or failure is found by a particular customer and then corrected, will this error also be fixed in my store? If the code is unique, once the code has been Subscription-based software, delivered and managed by thirid-party vendedor. Many vendors, however, position themselves that way but still offer a great level of complexity for the infrastructure and or/ application leyer. To help you understand what kind of provider you are talking to, make him the following questions: corrected, all stores absorb that fix, meaning your code tends to be error-free. 04 Customer A is online and customer B is offline, is that possible? This is, perhaps, the easiest way to verify if your supplier’s is truly Saa. S or not. If truly Saa. S, this is not possible. 05 When a new release comes out, do I have to devote a lot of time and resource to test and validate the updates to ensure my website works properly? If “yes”, it probably means that you’re not getting the benefits of a shared platform and it’s centralized development, testing and deployment mode.

True Saa. S VTEX Saa. S Single-tenant Salesforce, Oracle Cloud Commerce On-Premise IBM, Oracle ATG, SAP Hybris, Magento Delivery Model Multi-tenant Single-tenant On-premises Total Cost of Ownership No license, no set-up fee, transparent pricing, pay-as-yougo, subscriptions become cheaper as your business grows, Opex, Expenses are overall better aligned with revenue Potential license and/or set-up fee, Higher costs, Potential hidden and upgrade costs, Capex/Opex. Higher entry and operational costs, Expenditures may not be aligned to revenue since license fees are typically paid prior to revenue generation, infinite hidden costs: hardware, support, backup, operating system, middleware, database, disaster recovery environment, data centers, security certifications, etc. Time-to-market Faster implementation, Easy to use, Designed for business users, Responds in real-time to customers’ needs Slower implementation, More complexity involved, Legacy architecture It requires a lot of time and manpower to implement a new environment, Hardware purchases, Additional software licenses may be needed. Resiliency Auto-scaling infrastructure, Quick reaction platform development team, Endless extensibility, Open. API, SDKs. Elastic infrastructure and extensibility according to vendor Complex maintenance, Slow processes Releases More than 50 updates per day, on average, Upgraded by the vendor, Minimal IT resources needed during upgrades Less frequently updated (on average, once every couple of months), Upgraded by the vendor, Minimal IT resource during upgrades Customers are responsible for upgrades and will have 100% control of versions and scheduling, Often very expensive and time-consuming Ease of use Best practices and example configurations built in, Proven across different industries, Non-technical configuration Wide variation with different vendors, Depends on the vendor and software architecture Usually requires professionals with specific skills and know-how, Expensive customization

True Saa. S Single-tenant On-Premise Flexibility & Customization Very customizable, newer and seamless extensible architecture, New technologies (Angular. JS, REST API, JSON) Older and more rigid architecture, Customization may not be possible Fully customizable and high effort needed for customization, Various types of expertise required Monitoring Sophisticated business metrics and real-time multi-tenant data analytics. Standard monitoring systems according to vendor Standard monitoring systems need to be developed in-house, Implemented using only single-tenant data Upfront Costs Initial and implementation costs, No hardware costs required Significantly higher license, set-up, hardware, and implementation costs. VTEX Significantly lower implementation costs, No hardware costs required Salesforce, Oracle Cloud Commerce IBM, Oracle ATG, SAP Hybris, Magento Mobile ready, Responsive, Adaptive, Mobile subdomain (“M. dot”) Depends on the vendor and solution capabilities, Additional costs Needs to be developed in-house or outsourced Focus Laser focus on business growth, IT teams become game changers Focus on business growth Need to maintain an IT team to support hardware, software and applications

“The fact that we launched our store in 62 days is truly remarkable!” Some of Our Delighted Replatformed Customers http: //www. tvz. com. br http: //www. lelis. com. br Elena Despa Mini. Prix CMO

Browse some functionalities we’ve selected for you 01. LATEST INNOVATION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE 04. SALES CONVERSION 05. SHIPPING & FULLFILMENT 06. IT & SECURITY OMS VTEX INSIGHTS VTEX NETWORK Centralized order management meets customer expectations to buy, fulfill, and return goods. Products can be bought in your e. Commerce store, and picked up at the nearest store, for example. Through graphs, you can identify trends and correlations between different metrics, enabling you to get the most out of your commerce platform. You have the benefit of a catalog where you can experience the visibility of global vendors, vertical solutions, and Extensions for your Commerce Platform.

Browse some functionalities we’ve selected for you 01. LATEST INNOVATION 02. CUSTOMER ACQUISITION SEO is enhanced optimally via metatags, 301 redirects, canonical, friendly URL’s for all pages, HTML customization, sitemaps, and robots. txt. 03. ECOMMERCE EXPERIENCE SOCIAL MEDIA INTEGRATION We are natively integrated to social media, which is one of the best ways to generate traffic to your online store. 04. SALES CONVERSION 05. SHIPPING & FULLFILMENT 06. IT & SECURITY PROMOTIONS MARKETPLACE CAPABILITIES Easily tailor promotions, targeting the right customers for the most effective message. You can sell your products in 20+ natively integrated marketplaces, 2300+ VTEX stores, or become a marketplace yourself.

Browse some functionalities we’ve selected for you 01. LATEST INNOVATION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE 04. SALES CONVERSION 05. SHIPPING & FULLFILMENT CONTENT MANAGEMENT SYSTEM PRODUCT CATALOG MOBILE FIRST Unlimited layout control (HTML, CSS, Java. Script, Flash, XML) so your store can look exquisite, based on your distinctive customization plans. This functionality handles complex product catalogs with unlimited categories, products, SKUs, attributes, and variations, making it easy for your customer to find what they need. Some VTEX clients have seen over 50% of their sales coming from mobile, so it’s crucial that your e. Commerce has a highly responsive design. 06. IT & SECURITY RATINGS AND REVIEWS 85% of consumers rely on online reviews as much as they would from a friend’s recommendation. Allow your customers to build your online reputation and you’ll see your results increase accordingly.

Browse some functionalities we’ve selected for you 01. LATEST INNOVATION 02. CUSTOMER ACQUISITION SMARTCHECKOUT VTEX Smart. Checkout PCI DSS offers a safe 1 -click-to-buy seamless experience without the need of a password, increasing conversion rates more than 25%. 03. ECOMMERCE EXPERIENCE 04. SALES CONVERSION 05. SHIPPING & FULLFILMENT 06. IT & SECURITY LOYALTY AND REWARDS CUSTOMER ENGAGEMENT MANAGEMENT During the checkout process, points may be redeemed for discounts. Rewards are configured per SKU and Sales Channel. VTEX CEM enables you to display dynamic content on the website based on customer behaviors, segments, purchase history, or what has been sought on search engines.

Browse some functionalities we’ve selected for you 01. LATEST INNOVATION 02. CUSTOMER ACQUISITION VTEX INSTORE Using a small and wireless device, your salespeople will be able to identify the customer right at the beginning of the sales cycle. From there, they can offer individualized service according to their profile and purchase history in all channels, including your e. Commerce. 03. ECOMMERCE EXPERIENCE 04. SALES CONVERSION 05. SHIPPING & FULLFILMENT 06. IT & SECURITY VTEX LOGISTICS 360° MANAGEMENT Multi-warehouse, multi-inventory and multi-carriers per Sales Channel, Pickup in store, Pick-up points management with automated tracking updates. Easily integrate your existing ERP, CRM, WMS, TMS for real-time product availability, delivery options, and tracking package information.

Browse some functionalities we’ve selected for you 01. LATEST INNOVATION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE 04. SALES CONVERSION 05. SHIPPING & FULLFILMENT 06. IT & SECURITY AGILE BY DESIGN VTEX IO SECURITY CERTIFICATIONS Deployments follow the agile methodology and can be as frequent as 50/day which includes: bug fixes, minor and major releases with zerodowntime, allowing your commerce platform to evolve every day. We allow our partners to focus on developing sophisticated business solutions while we focus on what we do best: handle the Software-as-a. Service Multi-Tenant complexities. We are a PCI DSS Compliant company since 2013, SSAE 16 standards infrastructure audited, Sarbanes-Oxley, we have 2048 Bits Key and RSA encryption, and we are ‘low risk’ by Qualys. Guard tool.

Pricing that Fits your needs NO SET-UP FEE | NO LICENSE FEE | NO HIDDEN COSTS Account Maintenance, Monitoring & Technical Support Saa. S Subscription, Cloud Hosting, PCI Certified Checkout, Continuous Deployments & Monitoring On Demand Business Corporate Enterprise $500 per month $1, 500 per month $4, 500 per month No Annual Fixed Fee $44, 000 Annual Fixed Fee $162, 000 Annual Fixed Fee $368, 000 Annual Fixed Fee + 2. 5% Monthly Ongoing Fee on D 2 C Sales + 1. 8% Monthly Ongoing Fee on D 2 C Sales + 1. 1% Monthly Ongoing Fee on D 2 C Sales + 0. 5% Monthly Ongoing Fee on D 2 C Sales and + 1. 3% on Other Channels (4) Sales and + 1% on Other Channels (4) Sales and + 0. 7% on Other Channels (4) Sales and + 0. 3% on Other Channels (4) Sales Competitors According to a Forrestor report, the average retailer spends 7% of their online revenue on the supporting technology that propels their e. Commerce operations. In VTEX it is usually less than 3%.

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