Consumer Rights and Responsibilities Consumer and Career Education

Consumer Rights and Responsibilities Consumer and Career Education Know your consumer rights: The Learning Seed

Learning Targets n n n Define the Consumer and the goods and services they purchase. Identify the rights afford to consumers under law Understand the responsibilities consumers must exercise to help enforce their rights Identify many of the federal governmental departments & agencies that help protect consumers Discuss some of the newly proposed consumer protections that are before lawmakers today

Consumer Rights n The right to…. Safety n Information n Choice n Be Heard n Redress n Education n A Healthy Environment n Have Basic Needs Met n n But what do they all mean…. ?

Safety n Right n n Protection from products and services that are hazardous to their health. Responsibility: Use the product safely, following all safety instructions and remaining alert for future warnings. n

Information n Right n n Have provided for them information that ensures all product statements are accurate and truthful. Responsibility: n Analyze and use information about products wisely.

Choice n Right n n A wide selection of goods and services at a fair price Responsibility: n Choose Carefully

Be Heard n Right n n A voice in the creation of laws and the development of good and services Responsibility: n Express concern to those who can help

Redress n Right n n Request money or other benefits as fair compensation for a company’s mistake Responsibility: n Make an effort to seek compensation for a wrong

A Healthy Environment n Right n n Live and work in an environment that does not damage their health Responsibility: n Make choices that minimize the environmental impact of your purchase on others.

Have Basic Needs Met n Right n n Fundamental right to access food, water, and shelter Responsibility: n Consume sustainable so as not to prevent others form meetings their own needs.